Yisethe kwaye uyilibale: Uyakha njani i-24/7 yeNkqubo yokuBhukha kwi-Intanethi eSebenza ngokwenyani

Isiphelo sika "Uxolo, Sivaliwe": Kutheni ukubhukisha ngo-24/7 kungasaKhetheki

Ngu-11 PM. Umxhasi onokubakho, ekugqibeleni unomzuzu wasimahla emva kokulalisa abantwana, uthatha isigqibo sokubhukisha lo thethwano bebecinga ngalo. Bandwendwela iwebhusayithi yakho, kodwa konke abakufumanayo yinombolo yefowuni kunye nomyalezo othi "Iiyure zeOfisi: 9 AM - 5 PM." Bakhungathekile, baqhubela phambili kumntu okhuphisana naye iwebhusayithi yakhe ebavumela ukuba bacwangcise ngoko nangoko. Le meko idlala amawakawaka amaxesha yonke imihla, ixabisa amashishini izigidi kwingeniso elahlekileyo. Kwilizwe lethu elihlala likhona, abathengi balindele ukunxibelelana neshishini lakho kwishedyuli yabo, hayi eyakho. Inkqubo yokubhukisha elala xa usenza lityala leshishini.

Ukusebenzisa inkqubo yokubhukisha kwi-intanethi ye-24/7 ayiseyonto yodidi kwiinkampani ezinobugcisa; yimfuneko esisiseko ukuze uhlale ukhuphisana. Imalunga nokubamba injongo ngalo mzuzu ibethayo. Idatha icacile: amashishini anikezela ngokubhuka kwe-24/7 abona i-20-35% yokwanda kokubhukisha, ngokuyinhloko kubaxhasi abaza kuyishiya inkqubo. Ngaphaya kwengeniso, isusa iphupha elibi lolawulo lwethegi yefowuni, inciphisa imiboniso engaboniswayo ngezikhumbuzo ezizenzekelayo, kwaye ikhulula iqela lakho ukuba ligxile ekunikezeni eyona nkonzo, hayi ukuyicwangcisa nje.

Ukubeka isiseko: Yintoni omawuyichaze phambi kokuba uyakhe

Phambi kokuba ujonge isoftware, udinga umfanekiso ocacileyo wokubhukisha kwakho umsebenzi. Ukugxalathelana ukusebenzisa isixhobo ungacebi kufana nokwakha indlu ungenaplani. Qala ngokwenza imephu uhambo lomthengi wakho ukusuka ekufumaneni ukuya ekugqityweni kwenkonzo. Loluphi ulwazi olufuna ngokupheleleyo kubo ukuze uqinisekise ukubhukisha? Zeziphi iinkonzo ozinikezelayo ezahlukeneyo, ubude bazo, kunye namaxabiso azo?

Ukwenza iMaphu yekhathalogu yeNkonzo yakho

Dwelisa zonke iinkonzo ezibhukishekayo ozinikezelayo. Kwi-salon, le nto ingaba "Iinwele zamadoda (i-30 min, i-$ 35)," "Umbala wabasetyhini kunye nokusika (i-90 min, i-$ 120)." Kumcebisi, ingaba "Iseshini yeSicwangciso sokuqala (i-60 min, ikhululekile)," "I-Project Deep Dive (i-120 min, i-$ 300)." Cacisa. Oku kucaca sisiseko apho inkqubo yakho ezenzekelayo iya kusebenza.

Ukuseta ukufumaneka kunye namaxesha e-Buffer

Chaza ubukho bakho bokwenyani. Wena okanye iqela lakho nikwazi nini ukwenza ezi nkonzo? Okubaluleke kakhulu, yakha ngamaxesha e-buffer phakathi kokuqeshwa. Isithinteli semizuzu eli-15 sithintela ishedyuli yakho ekubeni ibe sisiphumo sokulibaziseka, eyona nto ingunobangela wokungoneliseki kwabathengi. Lo msebenzi wangaphambili uqinisekisa ukuba inkqubo yakho ibonisa ubunyani, hayi ikhalenda elindelekileyo, engazinzanga.

Ukukhetha isitaki sakho sobuGcisa: Injini yoMsebenzi wakho we-24/7

Isoftware echanekileyo yiyo eguqula isicwangciso sakho sibe yindawo yenzuzo. Udinga iqonga elithembekileyo, elisebenzisekayo kuwe kunye nabathengi bakho, kwaye lidibanisa nezinye izixhobo ozisebenzisayo. Ii-apps zokubhukisha ezizimeleyo zinokusebenza, kodwa zihlala zenza iisilos zedatha. Indlela engcono kukusebenzisa imodyuli yokubhukisha ngaphakathi kwi-OS yeshishini elihlanganisiweyo elifana ne-Mewayz, apho ukubhukisha ngokuzenzekelayo kuqhagamshelwa kwiCRM yakho, i-invoyisi, kunye nonxibelelwano lwabathengi.

Jonga ezi mpawu zingaxoxisiyo:

• Amaphepha oBhukisho awenzekayo: Ujongano lokubhukisha kufuneka luhambelane nebhrendi yakho kwaye ucele ulwazi olubalulekileyo kuphela.
• Ungqamaniso lweKhalenda: Kufuneka ingqamanise ngexesha lokwenyani neKhalenda yakho kaGoogle, i-Outlook, okanye i-iCal ukunqanda ukubhukisha kabini.
• Izaziso ezizenzekelayo: Iziqinisekiso, izikhumbuzi (i-SMS/i-imeyile), kunye nokulandelela kufuneka kube ngokuzenzekelayo.
• Udibaniso lweNtlawulo: Ukukwazi ukuqokelela iidiphozithi okanye iintlawulo ezipheleleyo kwangaphambili kuqinisekisa ukubhukisha kwaye kuncitshiswe imiboniso.
• Ukuphendula ngeMobile: Ngaphezu kwe-60% yokubhukisha kwenziwa kwizixhobo eziphathwayo. Inkqubo yakho kufuneka ingabinasiphako efowunini.

Ukuseta iNyathelo ngeNyathelo: Isikhokelo sakho sokuZisebenzela

Nantsi isikhokelo esisebenzayo, senyathelo nenyathelo lokuphumeza inkqubo yakho, usebenzisa iqonga elifana neMewayz njengomzekelo.

Inyathelo 1: Qwalasela iNkonzo yakho kunye neSetingi zabasebenzi

Ngena kwimodyuli yakho yokubhukisha. Qala ngokufaka ikhathalogu yenkonzo oyichaze ngaphambili. Yongeza inkonzo nganye, ubude bayo, ixabiso, kunye nenkcazo ecacileyo. Emva koko, yabela amalungu eqela kwiinkonzo abazinikezelayo. Oku kuxelela inkqubo ukuba ngubani ofanelekileyo ukwenza ntoni.

Inyathelo lesi-2: Yakha iPhepha lakho lokuBhukha kwi-Intanethi

Sebenzisa umakhi wephepha owakhelwe ngaphakathi ukwenza iphepha lakho lokubhukisha elijonge eluntwini. Tsala kwaye ulahle izinto ukuze wenze ukuhamba okulula, okulandelelanayo: Khetha Inkonzo > Khetha Abasebenzi > Khetha Umhla / Ixesha > Faka Iinkcukacha > Qinisekisa & Hlawula. Lungiselela eli phepha kwiwebhusayithi yakho usebenzisa isiqwengana sekhowudi enikiweyo okanye wabelane ngekhonkco elithe ngqo kumajelo asekuhlaleni.

Inyathelo 3: Dibanisa iKhalenda yakho kwaye usete ukufumaneka

Qhagamshela ikhalenda yakho yobuqu okanye yeshishini. Inkqubo iya kuvala amaxesha osele uxakekile. Emva koko, cwangcisa iiyure zakho zokusebenza ngokubanzi kunye naziphi na iibhloko zexesha elithile (umzekelo, ivaliwe ngeCawe, ikhefu elide lesidlo sasemini ngoLwezihlanu). Oku kudala "indawo zokubeka ezifumanekayo".

Inyathelo lesi-4: Luzenzele uNxibelelwano Lwakho

Yiya kwiisetingi zezaziso. Yenza i-imeyile kunye neetemplates ze-SMS zisebenze: "Isiqinisekiso Sokubhukisha," "Isikhumbuzi seeyure ezingama-24," "Enkosi / Ukulandela." Zenze zibekho ngegama lomthengi kunye neenkcukacha zedinga. Lo ngumlingo wokuseta-kwaye-ubulibale.

Inyathelo lesi-5: Vavanya lonke uhambo loMthengi

Phambi kokuba ubukele, zenzele uvavanyo. Yiya kuyo yonke inkqubo njengoko umthengi ebeya kwenza. Khangela ukuba i-imeyile yokuqinisekisa ifikile, idinga livalela ikhalenda yakho ngokuchanekileyo, kwaye isikhumbuzi siyathumela. Lungisa nayiphi na ingxaki ngoku.

Ukulungiselela uGuqulo: Ukujika izikhangeli zibe ziincwadi ezibhukhayo

Inkqubo yokubhukisha ekungekho mntu uyisebenzisayo ayinanjongo. Injongo yakho kukwenza indlela yokubhukisha ingabinangxaki kangangoko. Beka amaqhosha aphambili "Bhuku Ngoku" ngaphezulu kokugotywa kwiphepha lakho lasekhaya kunye namaphepha eenkonzo. Sebenzisa ulwimi olusekwe kwisenzo olufana no "Shedyulila Uthethwano Lwakho Lwasimahla" endaweni yegama elithi "Appointments."

Nciphisa ukruthakruthwano ngokucela ulwazi oluyimfuneko kuphela. Ngaba uyayifuna ngenene idilesi yabo epheleleyo kwifowuni yevidiyo? Mhlawumbi akunjalo. Yonke intsimi eyongezelelweyo yongeza ithuba lokulahlwa. Kumashishini asekelwe kwinkonzo, cinga ngokunikezela ngenkuthazo encinci yokubhukisha kwi-intanethi, njengesaphulelo se-10%, ukukhuthaza ukwamkelwa kwenkqubo entsha.

Ezona nkqubo zisebenzayo zokubhukisha azibonakali. Badibanisa ngokungenamthungo kuhambo lomthengi kangangokuba ukucwangcisa kuvakala ngathi linyathelo elilandelayo lendalo, hayi umsebenzi owahlukileyo, odinayo.

Amaqhinga aPhambili: Ukusetyenziswa kweDatha kunye nokuHlanganisa

Xa isixokelelwano sakho esisisiseko sincwina, sebenzisa idatha kunye noqhakamshelwano ukuze lusebenze ngobukrelekrele. Sebenzisa iimpawu zokunika ingxelo ukuchonga ezona nkonzo zidumileyo kunye namaxesha okubhukisha ancopho. Oku kukuvumela ukuba ulungelelanise abasebenzi kunye namaxabiso ngobuchule.

Qhagamshela ukubhukisha kwiCRM yakho

Xa ubhukisho lwenziwe eMewayz, umfowunelwa omtsha uyenziwa ngokuzenzekelayo okanye uhlaziywe kwiCRM yakho. Ngoku unembali epheleleyo yayo yonke intsebenziswano-ukubhukisha, iintlawulo, unxibelelwano-kwindawo enye. Oku kubaluleke kakhulu kwinkonzo yobuqu kunye nentengiso yokugcina.

Zizenzekela emva kweNkonzo yokuLandelela

Sebenzisa inkqubo ukuqalisa isicelo sengxelo okanye ukucela uphononongo kusuku emva kwedinga. Oku kuguqula ukubhukisha okwexeshana kube lithuba lokwakha intembeko kunye nokuqokelela ubungqina boluntu.

Ukunqanda imigibe eqhelekileyo: Izifundo ezisuka kwiMigqaliselo ePhambili

Nangenkqubo enkulu, iimpazamo zinokujongela phantsi ukusebenza kwayo. Owona mgibe uqhelekileyo kukubeka kunye nokulibala. Kufuneka uphonononge ubukho bakho ngamaxesha athile, iinkcazelo zenkonzo, kunye namaxabiso. Ishishini lamaxesha athile, umzekelo, kufuneka lihlaziye ishedyuli yalo ngokufanelekileyo.

Enye impazamo ebalulekileyo lunxibelelwano olulambathayo nabasebenzi. Ukuba uneqela, kufuneka liqeqeshwe kwinkqubo. Kufuneka bazi ukuba bazijonga njani iishedyuli zabo, bawafumana phi amanqaku abathengi, kunye neprothokholi yokusingatha uhlengahlengiso. Ngaphandle kokuthenga kumntu wonke, inkqubo iya kusilela.

• Umgibe 1: Ukungahoyi Amaxesha e-Buffer → Ikhokelela kubasebenzi abatshileyo kunye nabathengi abangxamileyo.
• Umgibe 2: Akukho kudityaniswa kweNtlawulo → Amazinga aphezulu okungabonakalisi kunye nengeniso elahlekileyo.
• Umgibe 3: Iifomu zokubhukisha ezintsonkothileyo → Amazinga aphezulu okulahlwa.
• Umgibe 4: Ukusilela Ukukhuthaza Inkqubo → Abathengi bayaqhubeka bekhwaza beyeka umkhwa.

Ikamva liyazenzekela: Yintoni elandelayo kwiShishini lakho

Ukusebenzisa inkqubo eyomeleleyo yokubhukisha ii-24/7 linyathelo eliqinisekileyo lokuphucula imisebenzi yakho. Itshintsha ishishini lakho ekubeni liqalise ukusebenza, lithatha ingeniso ubusuku nemini ngelixa likubuyisela esona sixhobo sixabisekileyo: ixesha. Ukuseta okokuqala kufuna ugxininiso, kodwa intlawulo yexesha elide inkulu.

Njengoko ulawula iziseko, ungaphonononga indibaniselwano enzulu. Qhagamshela idatha yakho yokubhukisha kwiimodyuli zokuhlalutya ukuqikelela imfuno, okanye sebenzisa i-API ukwakha ukuhamba komsebenzi ngokwesiko. Injongo kukwenza ishishini elikusebenzelayo, nokuba awusebenzi. Ngokudibana nabathengi apho bakhoyo-nanini na, naphi na-uzakha udumo lula kunye nokuthembeka okukubeka kude kukhuphiswano. Qala ukwakha ishishini lakho elihlala livuliwe namhlanje.

Imibuzo Ebuzwa Rhoqo

Ixabisa malini inkqubo yokubhukisha nge-intanethi ye-24/7?

Iindleko ziyahluka kakhulu. Ii-apps ezizimeleyo ezisisiseko ziqala malunga ne-$ 10- $ 20 / ngenyanga, kodwa iiplatifomu ezidibeneyo ezifana ne-Mewayz, ezibandakanya i-CRM kunye ne-invoyisi, zinikezela ngokubhukisha njengenxalenye yephakheji enkulu eqala kwi-$ 19 / ngenyanga, ebonelela ngexabiso elingcono kakhulu.

Andina kuphulukana nonxibelelwano lwam ngokubhukisha ngokuzenzekela?

Akunjalo konke konke. I-automation iphatha imisebenzi yolawulo ephindaphindwayo, ikukhulula ukuba unike ingqwalasela eyongezelelekileyo ngexesha lenkonzo yokwenyani. Izikhumbuzi ezizenzekelayo kunye neziqinisekiso ziphucula ulwazi lwabathengi ngokwenza ukuba zithembeke ngakumbi.

Yeyiphi eyona ndlela ingcono yokufumana abaxhasi abakhoyo basebenzise inkqubo entsha ye-intanethi?

Yazisa uncedo olutsha ngephulo le-imeyile, unikeze inkuthazo encinci yokubhukisha okokuqala kwi-intanethi, kwaye uqinisekise ukuba abasebenzi bakho balathisa abantu abatsalela umnxeba ngokukhawuleza, ukhetho lokuzinceda ngokuthi, 'Ukuqinisekisa okomzuzwana, ungabhukisha ngokuthe ngqo kwiwebhusayithi yethu 24/7.'

Ndikusingatha njani ukurhoxiswa komzuzu wokugqibela okanye uhlengahlengiso ngenkqubo ezenzekelayo?

Isixokelelwano esilungileyo siya kuba ne-portal yabathengi apho abathengi banokuphinda bahlele okanye barhoxise ngokwabo ngokwepolisi oyibekayo (umzekelo, akukho sohlwayo ukuba icinyiwe iiyure ezingama-24 + kwangaphambili). Oku kucutha umsebenzi wakho wolawulo.

Ndingakwazi ukuseta ukubhukisha kwi-intanethi ngaphandle kwewebhusayithi?

Ewe. Uninzi lweenkqubo zokubhukisha zibonelela ngekhonkco elikhethekileyo, ekwabelwana ngalo kwiphepha lakho lokubhukisha onokulikhuthaza kumajelo eendaba ezentlalo, kwiisignitsha ze-imeyile, okanye nangeekhowudi zeQR. Nangona kunjalo, ukuyifaka kwiwebhusayithi ilungele ukuthembeka kunye ne-SEO.