Business Operations

Ibhayibhile yokuSebenza kweSalon kunye neSpa: Esona sikhokelo sokuGqibela, iPOS, abasebenzi, kunye nokunyaniseka.

Isalon enkulu kunye nokusebenza kwe-spa. Isikhokelo esiqhutywa yidatha kwiinkqubo zokubhukisha, i-POS, ulawulo lwabasebenzi kunye neenkqubo zokunyaniseka. Ibandakanya iitemplates zasimahla kunye nesakhelo sokukhetha isoftware yakho.

11 min read

Mewayz Team

Editorial Team

Business Operations
Ibhayibhile yokuSebenza kweSalon kunye neSpa: Esona sikhokelo sokuGqibela, iPOS, abasebenzi, kunye nokunyaniseka.
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IBhayibhile yeMisebenzi yeSalon kunye ne-Spa: Ukubhukisha, i-POS, abasebenzi, kunye nokunyaniseka

Ipapashwe nge-: Okthobha 26, 2023 | Umbhali: Iqela leMewayz Business OS

Ukuqhuba isalon enengeniso okanye i-spa yindlela yobugcisa, kodwa ukulawula imisebenzi yayo yinzululwazi. Ngoshishino oluvelisa ngaphezulu kwei-62 yeebhiliyoni zeedola ngonyaka ( I-IBISWorld, 2023) kunye namazinga okugcinwa kwabathengi axhuma ukusuka kwi-35% ukuya kwi-65% ngesofthiwe efanelekileyo (iNgxelo ye-SalonToday Benchmark), izixhobo ozikhethayo zibalulekile. Esi sikhokelo sokugqibela sibonelela ngesakhelo sedatha-exhaswayo ukuze ukwandise iintsika zakho zokusebenza ezine ezingundoqo: Ukubhukisha, indawo yokuThengisa (POS), uLawulo lwaBasebenzi, kunye nokunyaniseka. Sibandakanya uluhlu lokukhangela olunokusetyenzwa, uthelekiso lwematriki, kunye neetemplates zasimahla ukukunceda ukhethe inkqubo eyiyo.

Itheyibhile yeziqulatho

Ixabiso lokwenyani lesiphithiphithi sokuSebenza

Phambi kokuba singene kwizisombululo, masiyilinganisele ubungakanani bengxaki. Iinkqubo ezidityanisiweyo-ibhuki eyahlukileyo, i-Square terminal, i-Excel sheets kubasebenzi, kunye namakhadi epunch yephepha-yenza iindleko ezinkulu ezifihlakeleyo.

Ukuvuza kokuSebenzaIxabiso eliphakathiImpembeleloUmthombo Ucwangciso loQeqesho Lwezandla15+ iiyure/iveki ixesha lolawulo$7,800+ ngonyaka (nge-$10/hr)SalonOwner.com Survey Akukho mboniso kunye nokurhoxiswa kade5-20% yobhukisho lwemihla ngemihla$3,000-$12,000/ngonyaka nge $200k esalonMindbody Industry Report Ulawulo lwe-Inventory olungasebenziyo15% overstock or stockouts~$4,500 kwi-capital-uped-up or lost salesU.S. Ulawulo lwamaShishini amaNcinci Utshintsho lwabasebenzi (uMndilili weShishini)55% ngonyaka$3,500+ iindleko zokutshintsha isimbo esinyeBNI Networking INkqubo yoNyaniseko lweManuwali5-10% ukusilela kokuhlawulelwaKuphulukene nexabiso lobomi bomxhasiuPhononongo lweShishini laseHarvard

Inkqubo ehlanganisiweyo ayigcini nje ixesha; iplaga le mijelo yenzuzo ngokuthe ngqo. Undoqo kukufumana leyo imanyanisa zone iintsika.

Ntsika 1: Injini yokuBhukisha- Umnyango Wakho weDijithali wangaphambili

Isistim yakho yokubhukisha yeyona ndawo yokuqala kunye neyona ndawo ixhaphakileyo yokuchukumisa. I-67% yabathengi bakhetha ukubhukisha kwi-intanethi ngaphandle kweeyure zomsebenzi (Forbes). Amava anzima aphulukana neentengiso ngaphambi kokuba zenzeke.

Iimpawu zokubhukisha ezingaxoxisiyo

  • 24/7 Ubhukisho lwe-Intanethi: Kufuneka lulungiswe ngeselula kwaye luhambelane nebhrendi.
  • Izikhumbuzi ze-SMS/I-imeyile ezizenzekelayo: Nciphisa imiboniso engabonisiyo ukuya kuthi ga kwi-90% (Isifundo seSikhumbuzi seNgqesho).
  • Ixesha eliKhethekileyo leNkonzo & namaxesha eSithinteli: Thintela isimbo sokudinwa nokudinwa nokucwangcisa.
  • Ulawulo lweZibonelelo:
  • Uluhlu lokulinda kunye nokuCima-Zizalise: Jika izithuba ezilahlekileyo zibe yingeniso yangoko.
  • Amanqaku omThengi kunye noHlanganiso lweMbali: Ke idesika yangaphambili ayifuni ii-apps ezi-3 ezahlukeneyo ezivuliweyo.

Uthelekiso lweNkqubo yokuBhukisha

UphawuStandalone Booker (umzekelo, NgeCalend)All-in-One (umzekelo, Mewayz)Amanqaku Ubhukisho kwi-IntanethiEweEweIzithintelo zetafile kuzo zombini Izikhumbuzi ezizenzekelayoEwe (Ezisisiseko)Ewe (Eziphambili, ziphawulwe)Uphawu lwakha ukuthembana Isiseko Sedatha SomxhasiHayi (okanye sisikelwe umda)Ewe (Imbali epheleleyo, amanqaku, izinto ezikhethwayo)Kubalulekile ukwenza okuthandwa nguwe POS IntegrationAkukho (ukungena ngesandla)Ingenamthungo (intengiso eqhagamshelwe kwi-appt)Iphelisa ukufakwa kwedatha kabini Ungqamaniso loLawulo lwaBasebenziAkukhoEwe (ikhomishini ibalwe ngokuzenzekela)Igcina iiyure eziyi-10+/ngeveki ekuhlawulweni Iindleko$10-$30/moIbandakanyiwe kwiqonga ($19-$49/mo)Zonke-in-one zibonelela ngexabiso elingcono kakhulu

Ntsika 2: Indawo yokuthengisa (POS) - Iziko leNzuzo

I-POS yesaluni yangoku ingaphezulu kweprosesa yentlawulo. Yindawo esembindini yokulandelela intengiso, uluhlu lwempahla, kunye nemikhwa yokuchitha abathengi. Iintengiso zentengiso zinokufikelela kwi-20% yengeniso kodwa zihlala zinemida eyi-2-3x ephezulu kuneenkonzo.

Inyathelo ngeNyathelo: Ukuphucula ukuphuma kwakho kwe-POS

  1. ULungiselelo lwaPhambi kokuQala: Isixokelelwano sibhengeza iindibano ezizayo kunye nothotho lweenkonzo ezivulekileyo okanye iikhredithi eziphelelwa lixesha.
  2. Ukuthengisa ngexesha lokwenyani: I-POS icebisa iimveliso zokuthengisa ezisekelwe kwinkonzo eyenziweyo (umzekelo, ishampu ekhuselekileyo ngombala enenkonzo yombala).
  3. Yahlula iiThenda & neeTips: Yahlula intlawulo ngokulula phakathi kwamakhadi esipho, imali, kunye nekhadi. Bala iingcebiso kubasebenzi ngabanye.
  4. Ukutsalwa kwempahla: Imveliso ethengiswayo? Uluhlu lubala uhlaziyo oluzenzekelayo, lubangela izilumkiso zempahla ephantsi.
  5. Loyalty Automation: Amanqaku anikezelwa ngoko nangoko, kwaye amanqanaba esimo ayahlaziywa phambi kokuba umxhasi aphume esitulweni.

    6. I-Inventory Management Deep Dive

    Sebenzisa uhlalutyo lwe-ABC ukubeka phambili iinzame zakho zolawulo lwempahla:

    Udidi% ye-Inventory% yeNgenisoIsicwangciso-qhinga soLawulo A - Ixabiso eliphezulu10-20%70-80%Ulawulo oluqinileyo, isitokhwe esiphantsi, ukubalwa rhoqo B - Ixabiso Eliphakathi30%20%Ulawulo oluphakathi, uphononongo oluqhelekileyo C - Ixabiso Eliphantsi50-60%5-10%Ulawulo olulula, ii-odolo ezininzi

    I-POS elungileyo iya kubonelela ngeengxelo zokuhlela iimveliso zakho ngolu hlobo kwaye zisete izilumkiso zokuphinda ziodole ngokuzenzekelayo kwizinto zakho ezi-'A'.

    Ntsika 3: Ulawulo lwabasebenzi-Ukuxhobisa iqela lakho

    Ngomndilili womyinge wengeniso yoshishino oyi-55%, ukugcina italente ephezulu yinto ebalulekileyo yeqhinga. Izixhobo ezifanelekileyo zinciphisa umthwalo wolawulo, ziqinisekisa imbuyekezo efanelekileyo, kwaye zidale iindlela ezicacileyo zokukhula.

    Uluhlu lweeNqaku ezi-5 zokuGcinwa kwaBasebenzi

    • Ukulandelela iKhomishini eNgafihliyo: Abasebenzi kufuneka bakwazi ukujonga imivuzo yabo, iingcebiso, kunye neemetrics zokusebenza ngexesha lokwenyani.
    • Ucwangciso oluLula: Vumela abasebenzi ukuba bacele ixesha lekhefu kwaye batshintshe iishifti ngaphakathi kweqonga, kuncitshiswe i-overhead yolawulo.
    • Uhlalutyo lokuSebenza:
    • IziXhobo zeSabelo soMxumi: Yabela ngokuzenzekelayo abathengi abatsha kwizitayile ezifanelekileyo ngokusekwe kubuchule, ukufumaneka, okanye ubuphezulu obuceliweyo.
    • Iimodyuli zoQeqesho kunye nokuQhubela iiModyuli: Sebenzisa isixokelelwano ukufaka iividiyo zoqeqesho kunye neenkqubo zokusebenza eziqhelekileyo (ii-SOPs).

    Uthelekiso loLwakhiwo lweKhomishini

    IsakhiwoEsona IeProsCons Ipesenti yeNkonzoIzitayile ezintsha, amaxabiso alulaKulula ukubala, kuqikelelweAyikukhuthazi ukuthengisa Tiered CommissionAmashishini akhulayoIkhuthaza ukusebenza okuphezuluInokudala ukhuphiswano olungenampilo Inkonzo vs. Ukwahlulwa kweRetailUkunyusa ingeniso yokuthengisaIvuza ngokucacileyo ukuthengiswa kwemvelisoKunzima ngakumbi ukulawula Isitulo sokuRenta (Irenti ye-Booth)Abanamava, izitayile ezisele zisekiweEzona zilula kumnini, umvuzo oqikelelwayoUlawulo olungaphantsi kwimisebenzi

    Isitshixo: Isoftware efanelekileyo kufuneka ikwazi ukusingatha nayiphi yezi zakhiwo ngokuzenzekelayo, ibala intlawulo ngokuchanekileyo nangexesha.

    Ntsika 4: Ukunyaniseka & noGcino- Injini yoHlumo

    Ukufumana umxhasi omtsha kunokubiza 5x ngaphezulu kunokugcina esele ikhona (Invesp). Ukunyuka kwe-5% ekugcinweni kwabathengi kunokunyusa inzuzo nge-25% ukuya kwi-95% (i-Harvard Business Review). Ukunyaniseka akulokhadi; liqhinga eliqhutywa yidatha.

    Ukuyila iNkqubo yeNtembeko yanamhlanje

    Hamba ngaphaya kondwendwelo-ngemivuzo. Qalisa inkqubo enamanqanaba amaninzi evuza inkcitho kwaye ikhuthaze ukuba nezinto.

    • Inqanaba loku-1 (Ukungena): Fumana inqaku eli-1 ngedola. Umvuzo: $ 10 off emva 250 amanqaku.
    • Inqanaba lesi-2 (VIP): Vula kwi-500 yeedola ngonyaka. Fumana amanqaku ayi-1.25/$, isipho somhla wokuzalwa, ukubhukisha kuqala.
    • Inqanaba lesi-3 (Elite): Vula kwi-1,200 yeedola ngonyaka. Fumana amanqaku ayi-1.5/$, imveliso yasimahla ngekota, umemo okhethekileyo weminyhadala.

    Inkqubo yokunyaniseka ye-ROI Calculator MetricNgaphandle kweNkquboNgeNkquboImpembelelo Inqanaba lokuGcina umxhasi35%65%+30% Ixabiso eliphakathi loNyaka loMxumi$480$720+50%Udluliselo ngokoMxumi0.52.1+320% Iindleko zeNkqubo (% of Revenue)0%3-5%Iindleko eziLawulwayo

    Umthombo: Ithatyathwe kwidatha ngu-Smile.io kunye ne-Annex Cloud.

    I-Advantage ye-All-in-One yeSoftware

    Ngelixa izixhobo ezizimeleyo zikhona kwintsika nganye, uqhawulo lwazo ludala isiphithiphithi esithe salinganisa ngaphambili. I-Business OS edibeneyo efana ne-Mewayz idibanisa amachaphaza edatha:

    💡 DID YOU KNOW?

    Mewayz replaces 8+ business tools in one platform

    CRM · Invoicing · HR · Projects · Booking · eCommerce · POS · Analytics. Free forever plan available.

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    • Aukubhukisha kuba POS intengiselwano, ehlaziya abasebenzi iikhomishini kunye namabhaso ukunyanisekaamanqaku, oko kubangele i-imeyile yokuthengisaezenzekelayo-konke ngaphandle kokungenelela ngesandla.
    • Ufumana imboniselo yomxhasi omnye: ixabiso lobomi, imbali yenkonzo, izinto ozikhethayo, kunye nobume bokunyaniseka kwindawo enye.
    • Umrhumo omnye, ukungena ngemvume omnye, umthengisi omnye wokulawula. Oku kulula kungoko amaqonga afana ne-Mewayz efumana i-94% ye-gross margins kwaye anokubonelela ngenqanaba lasimahla lanaphakade.

    Incwadi yokudlala yeeVeki ezi-6

    Ukutshintsha iinkqubo yiprojekthi. Lo mgca wexesha uqinisekisa inguqu egudileyo.

    1. Iveki 1-2: Uphicotho-zincwadi kunye nokuFuduka kweDatha: Thumela uluhlu lwabathengi, iimenyu zeenkonzo, kunye ne-inventory. Coca idatha. Eli lelona nyathelo libalulekileyo.
    2. Iveki yesi-3: Ukusekwa kweNkqubo: Faka idatha yakho. Lungisa iinkonzo, iiprofayili zabasebenzi, iikhomishini, kunye nemigaqo yokuthembeka.
    3. IVeki yesi-4: Uqeqesho lwabasebenzi: Qhuba iiseshoni zoqeqesho. Chonga "umsebenzisi obalaseleyo" kwiqela lakho.
    4. Iveki yesi-5: Ukuqhuba Kokomisa: Inkqubo yokuqeshwa okuhlekisayo, ukuthengisa, kunye neengxelo. Vavanya yonke inkqubo.
    5. IVeki yesi-6: Ukuqaliswa okuthambileyo kunye noku-Hamba-bukhoma: Qalisa inkqubo entsha ngokunxusene nendala kangangeentsuku ezimbalwa. Emva koko, flip iswitshi kwaye ungene ngaphakathi.
    6. Iyaqhuba: Uphononongo kwaye uLungise: Jonga iingxelo ngeveki. Lungisa ii-odolo ze-inventri, izibonelelo zentengiso, kunye neeshedyuli zabasebenzi ngokusekelwe kwidatha entsha.

      7. Isakhelo seSigqibo seSalon yeSoftware

      Sebenzisa le matrix yamanqaku (1-5, 5 eyona nto ingcono) ukuvavanya iinkqubo ezinokubakho. Iqonga leento zonke-kwinye kufuneka amanqaku aphezulu kuzo zonke iindidi.

      Iinqobo zoVavanyoUbunzimaIzixhobo ezizimeleyoZonke-kwiNyonye (umzekelo, i-Mewayz)Amanqaku Usetyenziso olulula kunye nokuNqabela20%35Inkqubo enye vs. ukungena ezininzi Ubunzulu beFeature (4 Iintsika)25%2 (isixhobo ngasinye)5Udibaniso ngundoqo Idatha & neNgxelo yeZakhono20%15Idatha emanyeneyo inengqondo Iindleko zizonke zoBunini20%2 ($30+$30+$10+$10 = ~$80/mo)5 ($19-49/mo)ixesha eligciniweyo Scalability & Support15%25Umthengisi omnye wenkxaso yokukhula Inani elipheleleyo lamanqaku100%2.15.0

      Iitemplates eziKhutshelwayo kunye noluhlu lokukhangela

      Sebenzisa ezi templates zokuqalisa ukuphicotha imisebenzi yakho yangoku kwaye ucwangcise utshintsho lwakho. Iinguqulelo ezipheleleyo, ezisebenzisanayo ziyafumaneka kwithala leencwadi lemodyuli yeMewayz.

      1. Uluhlu lweeMfuno zeMfuno yeSoftwe yeSalon

      Injongo: Ukuthelekisa ngokuthe ngqo iinketho ezahlukeneyo zesoftware ngokuchasene neemfuno zeshishini lakho ezingaxoxiswana.
      Isetyenziswa njani: Dwelisa zonke iinkalo ozifunayo. Ukulinganisa ukubaluleka kwazo (Kuphezulu, Phakathi, Phantsi). Amanqaku kumthengisi ngamnye wesoftware (Ewe, Hayi, Ngokuyinxenye).

      2. Isakhelo sokuFudukela koMthengi (.CSV)

      Injongo: Ifomati esemgangathweni yokuthumela ngaphandle uluhlu lwabaxumi bakho kuyo nayiphi na inkqubo yokungenisa lula ukuya kwentsha.
      Izikholamu eziBandakanyiweyo: Igama Lokuqala, Ifani, I-imeyile, iFowuni, Umhla woNdwendwelo lokugqibela, iXabiso loBomi bonke, amaNqaku/Ukwalana, i-ID yeSitayile esiKhethelwayo.

      3. Isibali seKomishoni yaBasebenzi (i-Google Sheets)

      Injongo: Ukwenza umfuziselo wezakhiwo zekhomishini ezahlukeneyo phambi kokuba uziqwalasele kwisoftware yakho entsha.
      Iimpawu: Inkonzo yokufaka intengiso, intengiso yokuthengisa, kunye neengcebiso. Iziphumo zomvuzo omkhulu ngaphantsi kwepesenti, imigangatho, kunye nezakhiwo ezahluliweyo.

      Fumana iZakhelo ezipheleleyo, eziSebenzayo

      Ezi ziinguqulelo ezenziwe lula. Ukufikelela kwiitemplates ezipheleleyo, ezilungele ukusetyenziswa-kuquka i-calculator ezizenzekelayo kunye neefayile ze-CSV ezilungele ukungenisa-ngokuqalisa i-akhawunti yamahhala kwi-Mewayz. Imodyuli yethu yeSalon & Spa ibandakanya ezi templates ziqwalaselwe kwangaphambili.

      Khuphela iiSampleyithi zakho zasimahla kwiMewayz →

      Ubungqina bexesha elizayo beSipakisho sakho seSalon Tech

      Ishishini liyakhula. Isoftware yakho kufuneka nayo. Khangela iqonga elinikeza:

      • Ufikelelo lwe-API: Ivumela ukudityaniswa kwexesha elizayo kunye nesoftware yokubala (QuickBooks, Xero), izixhobo zentengiso, okanye iiwebhusayithi.
      • Uyilo lweModyuli: Endaweni yokuhlawulela izinto ongazidingiyo, i-OS enemodyuli efana ne-Mewayz (enemodyuli ezingama-208+) ikuvumela ukuba usebenzise amandla amatsha njengoko ukhula.
      • Rhoqo, uHlaziyo oluBandakanyiweyo: Isoftware kufuneka iphucule ngokuqhubekayo ngaphandle kokunyusa ixabiso lakho lenyanga.
      • Amaxabiso anokwehla: Izicwangciso ezikhula kunye neshishini lakho (umzekelo, i-Mewayz's $ 19-49 / mo izicwangciso) zithintela ukufuduka kweqonga elibuhlungu phantsi kwendlela.

      Utyalo-mali kwinkqubo edityanisiweyo namhlanje akukhona nje ukusombulula iintlungu zangoku; imalunga nokwakha isiseko esinokwehla, esiqhutywa lulwazi lwesahluko esilandelayo seshishini lakho.

      Imibuzo Ebuzwa Rhoqo (FAQ)

      1. Siyi salon encinci. Ingaba oku kubaqiqile kuthi?

      Akunjalo konke konke. Enyanisweni, amashishini amancinci azuza kakhulu ekusebenzeni kakuhle. Ukuqala ngenkqubo ye-all-in-one efana ne-Mewayz's for ever tier yasimahla iyakuthintela ekwakheni izinto ezimdaka, eziqhawukileyo eziye zibe buhlungu ukuzilungisa kamva. Ikhula nawe ukusukela kusuku lokuqala.

      2. Kuthatha ixesha elingakanani ukubona iROI kwisoftware yesaluni?

      I-ROI isoloko ikhawuleza kwaye inamacala amaninzi. Uya kubona i-ROI enzima ukusuka kwimiboniso encitshisiweyo (ngaphakathi kweeveki) kunye nexesha eligciniweyo lolawulo (ukususela kusuku lokuqala). I-ROI ethambileyo evela ekuphuculweni kogcino lwabathengi kunye neentengiso eziphezulu zentengiso zikholisa ukuhlangana kwiinyanga ezi-3-6.

      3. Yeyiphi eyona mpazamo inkulu eyenziwa ziisaluni xa ukhetha isoftware?

      Ukukhetha ngokusekelwe kwixabiso kuphela. Olona khetho lubiza imali eninzi luhlala luswele udibaniso olubalulekileyo, olukunyanzela ukuba usebenzise izixhobo ezininzi. Isiphumo sokungasebenzi kakuhle kunye nezisele zedatha zibiza kakhulu kwixesha elilahlekileyo kunye namathuba alahlekileyo kunomahluko wexabiso weqonga eliqinileyo, elihlanganisiweyo.

      4. Sifumana njani abasebenzi bethu ukuba bathenge ukusebenzisa inkqubo entsha?

      Babandakanye kwangethuba. Babonise indlela eyenza ngayo ubomi babobulula: ukulandelela ikhomishini echanekileyo, ulawulo olulula lokutshintsha, kunye namanqaku omxumi azenzekelayo. Ukubonelela ngoqeqesho kunye nenkuthazo yokusebenzisa inkqubo ngokuchanekileyo. Yibeke njengesixhobo sempumelelo yabo, hayi ukongamela kuphela.

      5. Ngaba singayigcina inkqubo yethu yentlawulo yangoku?

      Iinkqubo ezininzi kuzo zonke, kubandakanywa iMewayz, ziyiprosesa-agnostic okanye zibonelela ngokudibeneyo. Into ephambili luqhagamshelwano olungenamthungo phakathi kwentlawulo kunye nomxhasi / idatha yabasebenzi, kungekhona ukuba ngubani oqhuba intengiselwano. Jonga iinketho zodibaniso ngeprosesa oyikhethayo.