Business Operations

I-50+ ye-Business Automation Statistics 2024: Yintoni eZifumanayo kuqala

Uhlalutyo oluqhutywa yidatha yeendlela zokuzenzela ishishini. Fumanisa ukuba yeyiphi imisebenzi iinkampani ezizisebenzelayo kuqala, amanani e-ROI, kunye nendlela iimodyuli ze-Mewayz ezingama-208 ezibanceda ngayo abasebenzisi be-138K bafikelele kuma-94% emida.

9 min read

Mewayz Team

Editorial Team

Business Operations
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50+ Iinkcukacha-manani zokuZisebenzela kwiShishini: Yintoni eZifumanela yona kuqala ngo-2024

I-automation yeshishini ayiseyonto yolonwabo kwiinkampani zamashishini—yimfuno ebalulekileyo kwiinkampani zabo bonke ubukhulu ezifuna ukusebenza kakuhle, ukucutha, kunye nokhuphiswano oluluncedo. Ngomndilili wenkcitho yabasebenzi 40% yosuku lwabo lokusebenza kwimisebenzi yezandla, ephindaphindwayo (McKinsey), ukubakho kwe-automation ukuguqula imisebenzi kuyamangalisa.

Olu hlalutyo lubanzi luhlola 50+ statistics ukusuka kwiifemu ezikhokelayo zophando kunye nedatha yeqonga likaMewayz ukusuka 138,000 abasebenzisi ukuveza kanye ukuba yeyiphi imisebenzi eyenziwa ngamashishini ngokuzenzekelayo kuqala, i-ROI enokulinganiswa abayifezayo, kunye neendlela ezivelayo eziya kususa ikamva lomsebenzi.

Imeko yoLwamkelo loShishino oluzenzekelayo

Ukuqonda i-automation landscape yangoku kunceda ukubeka umxholo ukuba yeyiphi imisebenzi ebekwe phambili kwaye kutheni amanye amasebe ekhokela ukwamkelwa.

  1. 78% yamashishini sele ephumeze uhlobo oluthile lwerobotic process automation (RPA) okanye aceba ukwenza njalo kwiminyaka emibini ezayo — Deloitte
  2. 92% yemibutho inika ingxelo yokuba i-automation inikezela ngexabiso layo elithenjisiweyo — iDeloitte Global RPA Survey
  3. Imakethi yenkqubo yoshishino yehlabathi jikelele kulindeleke ukuba ifikelele $19.6 yebhiliyoni ngo-2026, ikhula kwi-CAGR ye-12.2% — MarketsandMarkets
  4. 67% yemibutho isebenzisa iitekhnoloji ezizenzekelayo ukunyusa amava abathengi — Uphando lweSalesforce
  5. Iinkampani ezamkela ngokupheleleyo i-automation 1.7x ngaphezulu zingaphaya kweenjongo zazo zengeniso — iSalesforce State of Service Report
  6. 53% yemibutho baqalise uhambo lwabo oluzenzekelayo kunye namasebe abantu abangama-50 okanye ngaphantsi — UiPath
  7. Kwiqonga le-Mewayz 208 yezicelo zemodyuli, amashishini anabasebenzi abangaphantsi kwama-25 aphumeza i-automation ROI 47% ngokukhawuleza kunamaqela oshishino — Mewayz Internal Data
  8. 94% yabasebenzi benza imisebenzi ephindaphindayo, ethatha ixesha enokuzenzekela — Zapier
  9. Yintoni Eza Kuzenzekela Kuqala: Izinto eziPhambili kwiSebe

    Eminye imisebenzi yeshishini iziboleka kwi-automation kwangethuba ngenxa yokuphindaphinda okuphezulu, iinkqubo ezicacileyo, kunye nokonga ixesha elinokulinganiswa.

    ISebe Owona Msebenzi oZisebenzelayo Avareji bexesha eligciniweyo Ukuphunyezwa kokuntsonkotha Intengiso Ukukhokela kunye nokulandelela 5.2 iiyure/iveki Phantsi Intengiso Ukuthumela kwimidiya yoluntu 3.8 iiyure/iveki Phantsi Inkonzo yoMthengi Umzila wetikiti & neempendulo 6.1 iiyure/iveki Phakathi HR Ukungena kwabasebenzi 8.3 iiyure/iveki Phakathi Ezemali Ukwenziwa kwe-invoyisi 7.5 iiyure/iveki Phakamileyo Imisebenzi Ungeno lwedatha kunye nokunika ingxelo 9.2 iiyure/iveki Phantsi-Phakathi
    1. 64% yamaqela okuthengisa azenzele amanqaku akhokelayo kunye nesiqinisekiso njengenyathelo labo lokuqala lokuzenzekelayo — UPhando lweHubSpot
    2. 71% yabathengisi bacaphula i-imeyile yokuthengisa i-automation njengendawo yokungena kwi-workflow automation — Ingxelo yeGap yeMarketo
    3. Amasebe enkonzo yabathengi asebenzisa ii-chatbots njengeprojekthi yawo yokuqala ezenzekelayo anciphisa amaxesha okuphendula ngo-65% ngokomyinge — I-IBM Institute for Business Value
    4. 58% yamasebe e-HR baqala uhambo lwabo oluzenzekelayo ngeenkqubo zokukhwela kwabasebenzi — SHRM Technology Survey
    5. Amaqela ezezimali abeka phambili ii-akhawunti ezihlawulwayo ngokuzenzekela, ukunciphisa iindleko zokusetyenzwa nge70-80% — Iziko lezeMali noLawulo
    6. Amaqela okusebenza axela ukuba ukungena kwedatha ngokuzenzekelayo kugcina umndilili weyure 240 iiyure ngomsebenzi ngamnye ngonyaka — Smartsheet Ingxelo yeSimo sokuSebenza
    7. Kwi-Mewayz, eyona modyuli ivuliweyo phakathi kwabasebenzisi abatsha yiCRM automation suite, esetyenziswa ngu 62% yamashishini phakathi kweentsuku zabo zokuqala ezingama-30 — i-Mewayz Platform Data
    8. I-ROI kunye neeMetrikhi zokuSebenza

      Impembelelo yezemali ye-automation idlulela ngaphaya kogcino lwexesha ukuquka ukunciphisa iimpazamo, ubungakanani, kunye nokwaneliseka kwabasebenzi.

      1. Iinkampani zifezekisa umndilili we-ROI 250% kutyalo-mali lwazo oluzenzekelayo — UPhando lweForrester
      2. I-automation inokunciphisa iindleko zokusebenza nge 20-35% ngelixa iphucula ukuchaneka — Accenture
      3. Inkqubo yoshishino oluzenzekelayo inokunyusa imveliso nge 25-50% kuwo wonke amasebe — McKinsey Global Institute
      4. Imibutho esebenzisa i-automation ibona 30% unciphiso kwiinkqubo ezingaphandle kunye neempazamo — Gartner
      5. Ukuhamba komsebenzi okuzenzekelayo kunciphisa ixesha lokugqiba inkqubo nge 60-90% xa kuthelekiswa neendlela zezandla — Iqela le-Aberdeen
      6. Iinkampani ezenza inkonzo yomthengi ngokuzenzekelayo zibona 35% yonyuso kumanqaku okwaneliseka kwabathengi — Ingxelo yeZendesk Customer Experience Trends
      7. Amaqela okuthengisa asebenzisa amava azenzekelayo 14.5% ngaphezulu imveliso yokuthengisa kunye 12.2% yokunciphisa kwintengiso ngaphezulu — Nucleus Research
      8. Abasebenzisi be-Mewayz banika ingxelo yokuzuza i-ROI encomekayo ngaphakathi 3.2 iinyanga ngokomndilili, kunye 94% yegross margins igcinwe ngokulinganisa okusebenzayo — Mewayz Financial Data
      9. Amashishini asebenzisa izixhobo ezizisebenzelayo afuna 35% ngaphantsi kwentlawulo yexesha elongezelelekileyo ngenxa yophuculo lwempumelelo — Workforce Institute
      10. Ukwenziwa kwe-invoyisi ngokuzenzekelayo kunciphisa iindleko ukusuka $10-15 nge-invoyisi nganye ukuya $2-5 nge-invoyisi nganye — Abacebisi bePaystream
      11. SMB vs. Enterprise Automation Patterns

        Ubungakanani beshishini buphembelela kakhulu izinto eziphambili ezizisebenzelayo, iindlela zokuphumeza, kunye neziphumo ezinokulinganiswa.

        1. 68% yamashishini amancinci (ngaphantsi kwe-100 abasebenzi) abeka phambili usetyenziso olujongene nomthengi kuqala — Small Business Trends Alliance
        2. Amashishini (abasebenzi abayi-10,000+) agxile 72% yemizamo yokuqala yokuzenzekela kwimisebenzi yangaphakathi ye-ofisi esemva — Iqela le-Everest
        3. Ii-SMBs zifezekisa i-breakeven kutyalo-mali oluzenzekelayo 42% ngokukhawuleza kunamashishini — I-TechRepublic Automation Survey
        4. 81% yamashishini aneziko elizinikeleyo lokuzenzela lokugqwesa, xa kuthelekiswa kuphela 23% yee-SMB — Deloitte
        5. Ii-SMB zi 3.2x ngaphezulu ukusebenzisa iimodyuli, izisombululo ezizisebenzelayo ezingaphandle kweshelufa ngokuchasene nophuhliso lwesiko — Gartner
        6. Ishishini eliqhelekileyo lisebenzisa 7.2 izixhobo ezahlukeneyo ezizenzekelayo kuwo wonke amasebe, kudala imingeni yohlanganiso — Forrester
        7. ii-SMB zinika ingxelo yokuba ukuphunyezwa lula yi #1 factor ekukhetheni isixhobo esizenzekelayo — UPhando lweSoftwe yeCapterra
        8. Indlela yemodyuli kaMewayz ivumela ii-SMBs ukuba ziqale 1-3 iimodyuli ezizenzekelayo kwaye zilinganise ukuya 15+ iimodyuli ngaphakathi kweenyanga ezili-12, kunye $0 inkcitho yokuthengisa ukuqhuba ukukhula kwe-organic — Mewayz Growth Data
        9. Amashishini abela 45% yohlahlo lwabiwo-mali lwabo lwe-IT kumalinge okusebenza, xa kuthelekiswa 22% yee-SMB — IDC
        10. Amashishini amancinci asebenzisa i-automation akhulisa ingeniso 38% ngokukhawuleza kunabakhuphisana nabo abangasebenzisi ngokuzenzekelayo — Ulawulo lwamaShishini amaNcinci
        11. Impembelelo yabaSebenzi kunye noTshintsho kuMsebenzi

          Ngokuchaseneyo noloyiko oludumileyo malunga nokugxothwa emsebenzini, ukwenziwa kwe-automation kwandisa amandla omntu endaweni yokutshintsha abasebenzi.

          1. 85% yemibutho ingxelo yokuba i-automation idale iindima ezintsha kunye noxanduva — iWorld Economic Forum
          2. Abasebenzi abakwiindawo ezizenzekelayo 45% ngaphezulu babandakanyeka ngenxa yokuncipha komsebenzi odinayo — I-Gallup State of the American Workplace
          3. Iinkampani eziphumeza usetyenziso oluzenzekelayo bona 30% ingeniso esezantsi yabasebenzi kumasebe azenzekelayo — Ingxelo yokugcinwa kweZiko loMsebenzi
          4. 67% yabasebenzi bakholelwa ukuba ukuzenzela kuya kuphucula ukwaneliseka komsebenzi wabo ngokuphelisa imisebenzi ephindaphindwayo — IZiko loPhando lePew
          5. Automation idala umphumo oncomekayo kwingqesho, kunye 58 yezigidi zemisebenzi emitsha ekulindeleke ukuba idalwe ngo-2025 ngenxa ye-automation — World Economic Forum
          6. Abasebenzi bagcina umndilili weyure 3.5 iiyure ngeveki ngokuzenzekela kwemisebenzi ephindaphindwayo — Zapier
          7. Imibutho ebandakanya abasebenzi kuyilo oluzenzekelayo bona 72% amazinga aphezulu okwamkelwa — MIT Sloan Management Review
          8. 91% yamashishini ingxelo yokuba i-automation ivumela abasebenzi ukuba bagxininise kwixabiso eliphezulu lomsebenzi weqhinga — PwC Digital IQ Survey
          9. Amasebe anengxelo ephezulu yokwamkelwa kokwamkelwa 41% ephezulu yoqeqesho olunqamlezayo amathuba njengoko abasebenzi bephuhlisa izakhono ezitsha — LinkedIn Workplace Learning Report
          10. Abasebenzisi beMewayz baxela ukuba abasebenzi ngokuzithandela 2.8 personal workflows emva kokufumana izibonelelo ezizenzekelayo zesebe — iMewayz User Behavior Data
          11. IiNdlela zokuSebenza eziPhumayo kunye neeNgcaciso zexesha elizayo

            I-automation landscape iyaqhubeka nokuvela ngokuhlanganiswa kwe-AI, uphuhliso lwabemi, kunye nezisombululo ezingqale kushishino.

            1. I-AI-enhanced automation ilindeleke ukuba yandise imveliso yeshishini nge 40% ngo-2035 — Accenture
            2. 65% yophuhliso lwesicelo iya kwenziwa ngabaphuhlisi babemi (abangengabo abasebenzi be-IT) besebenzisa amaqonga ekhowudi ephantsi ngo-2024 — Gartner
            3. I-Hyperautomation (idibanisa i-RPA, i-AI, kunye ne-process mining) iya kuba $600 yeebhiliyoni zeemarike ngo-2025 — Forrester
            4. 74% yemibutho yorhwebo iceba ukutshintshela ngokusisigxina kwi-automated operations post-bhubhane — McKinsey
            5. Inkqubo yokumbiwa kwemigodi kunye nezixhobo zokusebenza zemigodi ziya kuchonga 50% amathuba amaninzi okuzenzekelayo ngo-2025 kunohlalutyo lwezandla — Iqela le-Everest
            6. Izisombululo ze-automation ezikhethekileyo kwishishini ziya kukhula 300% ngokukhawuleza kunamaqonga axwesileyo ngo-2026 — IDC
            7. 80% ye-CFOs ikholelwa ukuba i-automation iya kuyitshintsha ngokubonakalayo imisebenzi yezemali kwiminyaka emi-3 — Gartner
            8. Ngo-2025, 70% yemibutho izakusebenzisa usetyenziso oluzenzekelayo lweziseko zophuhliso, ukusuka ku-20% ngo-2020 — Gartner
            9. Mewayz's modular platform approach ivumela amashishini ukuba avule amandla okuzisebenzela okutsha 87% ngaphantsi kwexesha lokuphunyezwa kunesoftwe yeshishini lemveli — iMewayz Implementation Data
            10. Ukudibanisa kwe-IoT kunye ne-automation kuya kudala $11.1 trillion kwixabiso lezoqoqosho ngo-2025 — McKinsey Global Institute
            11. Ukulungele ukujoyina amaShishini ayi-138,000 azitshintshayo nge-Mewayz?

              Izicelo zethu ezingama-208 zeemodyuli zinceda iinkampani zabo bonke ubukhulu ukuba zizenzele eyona nto ibalulekileyo-ukusuka kwintengiso nokuthengisa ukuya kwimisebenzi nakwimali. Qala ngenqanaba lethu lasimahla kunye nesikali njengoko ukhula.

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              Malunga nale Data: Indlela yokwenza kunye neMithombo

              Olu hlalutyo ludibanisa idatha esuka kwiifemu eziphambili zophando ezibandakanya i-Gartner, i-Forrester, i-McKinsey, i-Deloitte, i-Statista, kunye nophando oluthile lweshishini olwenziwe phakathi ko-2022-2024. Idatha yeplatform ye-Mewayz ibonisa iipatheni zokusetyenziswa ezingachazwanga, ezidityanisiweyo ukusuka kwi-138,000 yabasebenzisi abasebenzayo kwiimodyuli ezingama-208 ukusuka kwi-Q1 2024. Uthelekiso lwamanani phakathi kobukhulu beshishini luqhelekile kwishishini kunye nezinto zengeniso. Izibalo ze-ROI zibandakanya ukonga iindleko ezithe ngqo kunye nokuphuculwa kwemveliso. Xa imithombo emininzi ichaza iimetrics ezifanayo, sikhethe olona phando lwamva nje okanye olubanzi.

              Unyino: Ezinye iinkcukacha-manani zibonisa uqikelelo olusekelwe kwiintsingiselo zangoku zokwamkelwa. Idatha ye-SMB inokumela amashishini amancinci kakhulu (abasebenzi abangaphantsi kwe-10). Idatha yeShishini ibonisa imibutho eneenkqubo ezizisebenzelayo ezisesikweni kunokuphunyezwa kwe-ad-hoc.

              Imibuzo Ebuzwa Rhoqo

              Yeyiphi eyona nkqubo yeshishini ilula ukuyenza kubaqalayo?

              I-imeyile yokuthengisa i-automation kunye nokucwangciswa kwemidiya yoluntu ngokuqhelekileyo zezona ndawo zilula zokuqalisa, kunye ne-71% yabathengisi abaqala uhambo lwabo oluzenzekelayo apha. Ezi nkqubo zineziphembeleli ezicacileyo, izenzo eziphindaphindwayo, kunye nokonga kwangoku ngokukhawuleza kweeyure ezi-3-8 ngeveki ezinobunzima obuncinane bobugcisa.

              Kukhawuleza kangakanani ukuba ishishini elincinci lilindele ukubona i-ROI kwi-automation?

              Amashishini amancinci afumana i-ROI encomekayo ngaphakathi kweenyanga ezi-3-6, ngokukhawuleza okukhulu kunamashishini. Abasebenzisi beMewayz babika iinyanga ze-3.2 ngokomndilili. Ukuphumelela ngokukhawuleza okuzenzekelayo okufana nokulandelelwa kwabathengi, ukusetyenzwa kwe-invoyisi, kunye nokufakwa kwedatha kudla ngokubonisa iziphumo ezinokulinganiswa kwiintsuku zokuqala ezingama-30.

              Ngaba i-automation ngokwenene ithatha indawo yemisebenzi okanye uyitshintshe?

              I-automation ikhulisa kakhulu kunokutshintsha imisebenzi. I-85% yemibutho ibika i-automation idala iindima ezintsha, kwaye amasebe ane-automation ephezulu abona i-41% yamathuba amaninzi oqeqesho. I-automation iphelisa imisebenzi ephindaphindiweyo, ivumela abasebenzi ukuba bagxininise kumsebenzi weqhinga, okwandisa ukwaneliseka komsebenzi kunye nokunciphisa i-turnover ngama-30%.

              Nguwuphi umahluko phakathi kwe-RPA kunye nenkqubo yoshishino oluzenzekelayo?

              I-Robotic Process Automation (RPA) ilinganisa izenzo zomntu ukuze zizenzele imisebenzi ethile, ngelixa inkqubo ye-automation ye-business process (BPA) iphucula yonke imisebenzi ekupheleni ukuya ekupheleni. I-RPA ihlala iyinxalenye ye-BPA. Umzekelo, i-RPA inokwenza ukungena kwedatha ngokuzenzekelayo, ngelixa i-BPA izakuzenzela yonke inkqubo yokuvuma i-invoyisi ukusuka kwirisithi ukuya kwintlawulo.

              Indlela yokwenza imodyuli kaMewayz yahluke njani kwiiplatifti ze-automation zonke-in-one?

              Izicelo zeemodyuli ze-Mewayz ze-208 zivumela amashishini ukuba aqale ngeemfuno ezithile ezizenzekelayo (ezifana ne-CRM okanye ulawulo lweprojekthi) kunye nokongeza amandla njengoko ekhula. Oku kuchasene neeplatifti ze-in-one ezifuna ukuphunyezwa ngokupheleleyo. Ukumodareyitha kwenza i-87% iphumeze ngokukhawuleza, iindleko ezisezantsi ezisezantsi, kunye nokuguquguquka ukwenza isitaki esizenzekelayo ngokweemfuno zeshishini.