Ibikorwa bya Salon na Spa Bibiliya: Gutanga, POS, Abakozi, n'Ubudahemuka

Yatangajwe ku ya 26 Ukwakira 2023 | Umwanditsi: Mewayz Business OS Team

Gukora salon cyangwa spa yunguka nuburyo bwubuhanzi, ariko gucunga ibikorwa byayo ni siyanse. Hamwe ninganda zinjiza hejuru ya miliyari 62 z'amadolari buri mwaka (IBISWorld, 2023) hamwe nigipimo cyo kugumana abakiriya cyavuye kuri 35% kigera kuri 65% hamwe na software ikwiye (Raporo ya SalonToday Benchmark), ibikoresho wahisemo nibyingenzi. Ubu buyobozi buhebuje butanga amakuru ashyigikiwe namakuru kugirango atezimbere inkingi zawe enye zingenzi: Gutanga, Ingingo yo kugurisha (POS), Ubuyobozi bwabakozi, nubudahemuka. Dushyiramo urutonde rwibikorwa, kugereranya matrices, hamwe nibishusho byubusa kugirango bigufashe guhitamo sisitemu iboneye.

Igiciro nyacyo cy'akajagari gakorwa

Mbere yo kwibira mubisubizo, reka tugereranye ikibazo. Sisitemu yatandukanijwe-itondekanya itandukanye, Ikibanza cya kare, Impapuro za Excel kubakozi, hamwe namakarita yerekana amakarita - bitera ibiciro byinshi byihishe.

Sisitemu ihuriweho ntabwo ibika umwanya gusa; icomeka inyungu zinyungu zitaziguye. Urufunguzo ni ugushaka imwe ihuza inkingi enye zose.

Inkingi ya 1: Moteri yo gutumaho - Urugi rwawe rwa Digital

Sisitemu yawe yo kubika niyo yambere yawe kandi ikunze gukoreshwa. 67% by'abakiriya bakunda gutondekanya kumurongo hanze yamasaha yakazi (Forbes). Ubunararibonye butakaza ibicuruzwa mbere yuko biba.

Ibiranga Kutaganira Ibiranga

• Serivise yihariye Igihe & Buffer Times: Irinde gutwika stylist no guteganya ibihe.
• Gucunga umutungo:
• Kurindira & Guhagarika Imodoka-Uzuza: Hindura gahunda wabuze mumafaranga winjiza.
• Inyandiko z'abakiriya & Amateka Kwishyira hamwe: Rero desktop y'imbere ntabwo ikeneye porogaramu 3 zitandukanye zifungura.

Kugereranya Sisitemu yo Kugereranya

Ikiranga <
Kwandika kumurongo	Yego	Yego
Kwibutsa byikora	Yego (Shingiro)	Yego (Byateye imbere, biranga)	Kwamamaza byubaka ikizere
Ububikoshingiro bw'abakiriya	Oya (cyangwa bigarukira)	Yego (Amateka yuzuye, ibisobanuro, ibyo ukunda)
Kwishyira hamwe kwa POS	Ntayo (kwinjiza intoki)	Ikidodo (kugurisha bifitanye isano na appt)
Sync yo gucunga abakozi	Ntayo	Yego (komisiyo yimodoka ibarwa)
Igiciro	$ 10- $ 30 / mo	Harimo urubuga ($ 19- $ 49 / mo)

Inkingi 2: Ingingo yo kugurisha (POS) - Ikigo cyunguka

Salon igezweho POS irenze gutunganya ubwishyu. Ni ihuriro rikuru ryo gukurikirana ibicuruzwa, kubara, hamwe nuburyo bwo gukoresha abakiriya. Igurishwa ryibicuruzwa rishobora kugera kuri 20% byinjira ariko akenshi bifite marike 2-3x kurenza serivisi.

Intambwe ku yindi: Kunoza igenzura rya POS

1. • Gutandukanya Amasoko & Inama: Byoroshye kugabanya ubwishyu hagati yamakarita yimpano, amafaranga, namakarita. Kubara inama kubakozi ku giti cyabo.
   • Kugabanya Ibarura: Igicuruzwa cyagurishijwe? Ibarura rivugurura mu buryo bwikora, bikurura imenyekanisha rito.
   • Kwizerwa kwizerwa: Amanota atangwa ako kanya, kandi urwego rwimiterere ruvugururwa mbere yuko umukiriya ava ku ntebe.

Gucunga Ibarura ryimbitse

Koresha Isesengura rya ABC kugirango ushyire imbere imbaraga zawe zo kugenzura:

Icyiciro	% y'ibarura	% yinjiza
A - Agaciro gakomeye	10-20%	70-80%	Kugenzura neza, ububiko buke, kubara kenshi
B - Agaciro gaciriritse	30%	20%	Igenzura rito, isuzuma risanzwe
C - Agaciro gake	50-60%	5-10%	Igenzura ryoroshye, ibicuruzwa byinshi

POS nziza izatanga raporo zo gutondekanya ibicuruzwa byawe murubu buryo no gushyiraho ibyuma byikora byerekana ibintu bya 'A'.

Inkingi ya 3: Gucunga abakozi - Guha imbaraga Ikipe yawe

Hafi yikigereranyo cyo kugurisha inganda zingana na 55%, kugumana impano yo hejuru ningirakamaro. Ibikoresho byiza bigabanya umutwaro wa admin, byemeza indishyi ziboneye, kandi bigakora inzira ziterambere zisobanutse.

Urutonde rwabakozi 5-Kugenzura Urutonde

• Gukurikirana Komisiyo isobanutse: Abakozi bagomba kuba bashoboye kureba ibyo binjiza, inama, hamwe n'ibipimo ngenderwaho mugihe nyacyo.
• Gahunda yoroshye: Emerera abakozi gusaba igihe cyo kuruhuka no guhinduranya umwanya murubuga, kugabanya ubuyobozi hejuru.
• Isesengura ry'imikorere:
• Ibikoresho byo kugena abakiriya: Mu buryo bwikora guha abakiriya bashya kuri styliste ikwiye ukurikije ubuhanga, kuboneka, cyangwa gusaba ubukuru.
• Amahugurwa & Onboarding Modules: Koresha sisitemu yo kubamo amashusho yimyitozo nuburyo busanzwe bwo gukora (SOP).

Kugereranya Imiterere ya Komisiyo

Imiterere	Ibyiza Kuri	Ibyiza	Ibibi
Ijanisha rya Serivisi	Abanditsi bashya, ibiciro byoroshye	Biroroshye kubara, birahanurwa	Ntabwo ishishikariza gucuruza
Serivisi na Gucuruza Kugurisha	Kongera amafaranga yinjira mu bicuruzwa
Gukodesha Intebe (Gukodesha Inzu)	Inararibonye, zashizweho na styliste

Urufunguzo: Porogaramu iboneye igomba kuba ishobora gukora icyaricyo cyose cy'izi nzego mu buryo bwikora, kubara umushahara neza kandi ku gihe.

Inkingi ya 4: Ubudahemuka & Kugumana - Moteri yo Gukura

Kubona umukiriya mushya birashobora kugura 5x birenze kuruta kugumana ihari (Invesp). Kwiyongera kwa 5% mugukomeza abakiriya birashobora kongera inyungu kuri 25% kugeza 95% (Harvard Business Review). Ubudahemuka ntabwo ari ikarita ya punch; ni ingamba zishingiye ku makuru.

Gutegura Gahunda Yubudahemuka Bugezweho

Himura ibirenze gusurwa-kubihembo. Shyira mubikorwa gahunda zinyuranye zihembera amafaranga yakoreshejwe hamwe nabaterankunga.

• Icyiciro cya 1 (Kwinjira): Shaka amanota 1 kumadorari. Igihembo: $ 10 nyuma yamanota 250.
• Icyiciro cya 2 (VIP): Fungura kumadorari 500 yakoreshejwe buri mwaka. Shaka amanota 1.25 / $, impano y'amavuko, kubika mbere.
• Icyiciro cya 3 (Elite): Fungura kumadorari 1,200 yumwaka. Shaka amanota 1.5 / $, ibicuruzwa bihendutse kubuntu buri gihembwe, ibirori bidasanzwe biratumira.

Gahunda Yubudahemuka ROI Kubara

Ibipimo	Nta Porogaramu	Hamwe na Porogaramu	Ingaruka
Igipimo cyo Kugumana Abakiriya	35%	65%	+ 30%
Impuzandengo Yumwaka Yabakiriya Agaciro	$ 480	$ 720	+ 50%
Kohereza kuri buri mukiriya	0.5	2.1	+ 320%
Igiciro cya Porogaramu (% yinjiza)	0%	3-5%	Igiciro cyacunzwe

Inkomoko: Yakuwe mu makuru na Smile.io na Cloud Cloud.

Mugihe ibikoresho byihariye bibaho kuri buri nkingi, gutandukana kwabo bitera akaduruvayo twagereranije kare. Ubucuruzi bukomatanyije nka Mewayz ihuza utudomo twamakuru:

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• A kubika bihinduka POS igurishwa, ivugurura komisiyo ya abakozi hamwe nibihembo ubudahemuka amanota, hanyuma bigatera imeri imeri kwamamaza byikora - byose bitabaye intoki.
• Urabona umukiriya umwe ureba : agaciro k'ubuzima bwose, amateka ya serivisi, ibyo ukunda, hamwe n'ubudahemuka ahantu hamwe.
• Kwiyandikisha umwe, kwinjira, umucuruzi umwe kuyobora. Ubu bworoherane niyo mpamvu urubuga nka Mewayz rugera kuri 94% kandi rushobora gutanga urwego rwubusa iteka ryose.

Igitabo cyo Gushyira mu bikorwa ibyumweru 6

Guhindura sisitemu ni umushinga. Iyi ngengabihe ituma inzibacyuho igenda neza.

1. Icyumweru 1-2: Igenzura & Data Kwimuka: Kohereza urutonde rwabakiriya, menu ya serivisi, hamwe nububiko. Sukura amakuru. Iyi niyo ntambwe ikomeye cyane.
2. Icyumweru cya 3: Gushiraho Sisitemu: Shyiramo amakuru yawe. Shyiramo serivisi, imyirondoro y'abakozi, komisiyo, n'amategeko y'ubudahemuka.
3. Icyumweru cya 4: Amahugurwa y'abakozi: Kora imyitozo y'intoki. Kugena "umukoresha w'ikirenga" mu itsinda ryawe.
4. Icyumweru cya 5: Kwiruka byumye: Gutunganya gahunda yo gusebanya, kugurisha, na raporo. Gerageza ibikorwa byose.
5. Icyumweru cya 6: Gutangiza byoroshye & Genda-Live: Koresha sisitemu nshya ugereranije na kera muminsi mike. Noneho, fungura switch hanyuma ujye muri byose.
6. Ibikomeza: Gusubiramo & Optimize: Reba raporo buri cyumweru. Hindura ibicuruzwa byabazwe, ibyifuzo byo kwamamaza, na gahunda y'abakozi ukurikije amakuru mashya.

Urwego rwo gufata ibyemezo bya salon

Koresha iyi matrise yo gutanga amanota (1-5, 5 kuba nziza) kugirango usuzume sisitemu zishoboka. Byose-muri-imwe-platform igomba gutsinda amanota menshi mubyiciro byose.

Ibipimo byo gusuzuma	Uburemere	Ibikoresho bisanzwe	Byose-muri-imwe (urugero, Mewayz)	Inyandiko
Kuborohereza Gukoresha & Kwicara	20%	3	5
Ubujyakuzimu (Inkingi 4)	25%	2 (kuri buri gikoresho)	5
Data & Raporo Yubushobozi	20%	1	5	Amakuru ahuriweho arashishoza
Igiciro cyose cya nyirubwite	20%	2 ($ 30 + $ 30 + $ 10 + $ 10 = ~ $ 80 / mo)	5 ($ 19-49 / mo)
Ubunini & Inkunga	15%	2	5	Umucuruzi umwe wo gushyigikira iterambere
Amanota Yapimwe Yuzuye	100%	2.1	5.0

Gukuramo Inyandikorugero & Urutonde

Koresha inyandikorugero zitangira kugirango ugenzure ibikorwa byawe kandi utegure switch yawe. Impapuro zuzuye, zikorana ziraboneka mubitabo byububiko bwa Mewayz.

1. Urutonde rwa porogaramu ya salon Ibisabwa Kugenzura Urutonde

Intego: Kugereranya muburyo butandukanye amahitamo ya software atandukanye nubucuruzi bwawe budakenewe.
Uburyo bwo gukoresha: Andika ibintu byose ukeneye. Gereranya akamaro kabo (Hejuru, Hagati, Hasi). Tanga amanota buri mucuruzi wa software (Yego, Oya, Igice).

2. Inyandiko yimuka yabakiriya (.CSV)

Intego: Imiterere isanzwe yo kohereza urutonde rwabakiriya bawe muri sisitemu iyariyo yose kugirango byinjizwe byoroshye mubindi bishya.
Inkingi zirimo: Izina Ryambere, Izina Ryanyuma, Imeri, Terefone, Itariki Yanyuma yo Gusura, Agaciro Ubuzima bwose, Inyandiko / Allergie, Indangamuntu yemewe.

3. Kubara Komisiyo y'abakozi (Impapuro za Google)

Intego: Kugaragaza imiterere ya komisiyo zitandukanye mbere yo kuyishiraho muri software yawe nshya.
Ibiranga: Kwinjiza ibicuruzwa bya serivisi, kugurisha ibicuruzwa, hamwe ninama. Ibisohoka umushahara mbumbe uri munsi yijanisha, urwego, kandi rugabanijwe.

Kubona Inyandikorugero zuzuye, zikorana

Izi ni verisiyo yoroshye. Injira byuzuye, byiteguye-gukoresha-inyandikorugero-zirimo kubara byabigenewe hamwe na dosiye ya CSV itumizwa mu mahanga - utangiza konti yubuntu kuri Mewayz. Salon & Spa module suite ikubiyemo izi nyandikorugero zabanjirije.

Kuramo Inyandikorugero Zubusa kuri Mewayz →

quickbooks-xero-ibikoresho-byo-kwamamaza-cyangwa-imbuga-za-interineti-igishushanyo-mbonera-aho-kwishyura-ibintu-udakeneye-os-ya-modular-nka-mewayz-hamwe-na-208-modules-igufasha-gukora-ubushobozi-bushya-uko-ukura-ivugurura-risanzwe-ririmo-porogaramu-igomba-guhora-itezimbere-utarinze-kuzamura-ukwezi-kwawe-gushora-imari-muri-sisitemu-ihuriweho-uyumunsi-ntabwo-ari-ugukemura-gusa-ububabare-bubi-ni-bijyanye-no-kubaka-igipimo-kinini-gishingiye-ku-makuru-ashingiye-ku-gice-gikurikira-cy-ubucuruzi-bwawe-ibibazo-bikunze-kubazwa-ibibazo" id = "ibizaza-byerekana"

Inganda ziratera imbere. Porogaramu yawe nayo igomba. Shakisha urubuga rutanga:

• API Kwinjira: Emerera guhuza ejo hazaza hamwe na software ibaruramari (QuickBooks, Xero), ibikoresho byo kwamamaza, cyangwa imbuga za interineti.
• Igishushanyo mbonera: Aho kwishyura ibintu udakeneye, OS ya modular nka Mewayz (hamwe na 208+ modules) igufasha gukora ubushobozi bushya uko ukura.
• Ivugurura risanzwe, ririmo: Porogaramu igomba guhora itezimbere utarinze kuzamura ukwezi kwawe

  Gushora imari muri sisitemu ihuriweho uyumunsi ntabwo ari ugukemura gusa ububabare bubi; ni bijyanye no kubaka igipimo kinini, gishingiye ku makuru ashingiye ku gice gikurikira cy'ubucuruzi bwawe.

  Ibibazo Bikunze Kubazwa (Ibibazo)

  1. Turi salon nto. Ibi birakabije kuri twe?

  Ntabwo aribyo rwose. Mubyukuri, imishinga mito yunguka byinshi mubikorwa. Uhereye kuri sisitemu-imwe-imwe nka Mewayz yubusa iteka ryose ikubuza kubaka inzira zidahwitse, zidahuye zikababaza gukosora nyuma. Ipima nawe kuva kumunsi wambere.

  2. Bifata igihe kingana iki kugirango ubone ROI kuri software ya salon?

  ROI ikunze guhita kandi impande nyinshi. Uzabona ROI ikomeye kuva kugabanuka nta-kwerekana (mubyumweru) no kubika igihe cya admin (kuva kumunsi wambere). ROI yoroshye uhereye kubaguzi batezimbere no kugurisha ibicuruzwa byinshi mubisanzwe byiyongera mumezi 3-6.

  3. Ni irihe kosa rikomeye salon ikora muguhitamo software?

  Guhitamo ukurikije igiciro cyonyine. Amahitamo ahendutse akenshi abura kwishyira hamwe, kuguhatira gukoresha ibikoresho byinshi. Ibisubizo bidahwitse hamwe na silos yamakuru yatwaye amafaranga menshi mugihe cyatakaye kandi yabuze amahirwe kuruta itandukaniro ryibiciro kumurongo ukomeye, uhuriweho.

  4. Nigute dushobora kubona abakozi bacu kugura mugukoresha sisitemu nshya?

  Babigiramo uruhare hakiri kare. Ubereke uburyo byorohereza ubuzima bwabo byoroshye: gukurikirana komisiyo nyayo, gucunga byoroshye, hamwe nibisobanuro byabakiriya byikora. Tanga amahugurwa nogushishikarizwa gukoresha sisitemu neza. Shyira nk'igikoresho cyo gutsinda kwabo, ntabwo ari ukugenzura imiyoborere gusa.

  5. Turashobora kugumana uburyo bwo kwishyura ubu?

  Sisitemu nyinshi zose-muri-imwe, harimo na Mewayz, ni processor-agnostic cyangwa itanga gutunganya hamwe. Urufunguzo ni ihuriro ridafite aho rihuriye no kwishura hamwe namakuru yumukiriya / abakozi, ntabwo byanze bikunze utunganya ibikorwa. Reba uburyo bwo guhuza hamwe nibyifuzo byawe.