Setting up your sales pipeline
Customise your CRM pipeline stages to match how you actually sell — set probabilities, automate stage triggers, and stop forcing a generic template.
Mewayz ships with a default 5-stage pipeline (Lead → Qualified → Proposal → Negotiation → Won), but every business sells differently. Customise it to mirror your actual process and your forecasts get a lot more useful.
Edit pipeline stages
- Open CRM → Settings → Pipelines.
- Add, rename, or reorder stages. Drag stages to change order.
- For each stage, set a win probability (used for weighted forecasting).
- Optionally add a stage description — shown as a tooltip when hovering on the Kanban.
- Save. Existing deals stay in their current stage; nothing breaks.
Multiple pipelines
Sell to two different customer types? Create a second pipeline (e.g. 'B2B Enterprise' and 'B2C self-serve'). Each deal lives in exactly one pipeline, and reports can be filtered per-pipeline.
Pair stages with automations — for example, auto-send a follow-up email when a deal hits 'Proposal' for 7 days with no activity. Configure in Automations → Triggers.
