Nhwehwɛmu Nhoma a Etwa To a Ɛwɔ Nsɛntitiriw 10 a Wɔde Hwɛ Adwumayɛ Software a Worensɛe Bere anaa Sika

Nnianim

Adwumayɛ kannifo biara nim atenka no: worehwɛ softwea tɔnfo dumien a wɔrehyɛ bɔ sɛ wɔbɛsakra wo dwumadi ahorow, nanso wunni nhyehyɛe a emu da hɔ a wode bɛtetew agoru-sesafo no afi sikasɛm nhyehyɛe a ɛkɔ fam no ho. Paw a ɛnteɛ betumi ama woahwere mpempem pii wɔ dwumadie, ntetee, ne adwumayɛ a wɔahwere mu, berɛ a atenaeɛ a ɛfata bɛtumi ama adwumayɛ ayɛ mmerɛ, ama sika a wonya no akɔ soro, na ayɛ wo nkɔsoɔ ho adanseɛ daakye. Sɛ́ ebia woyɛ obi a ɔhyehyɛɛ adwuma a wɔafi ase anaasɛ adwumayɛ sohwɛfo a ne ho akokwaw no, adwumayɛ softwea a wobɛsɔ ahwɛ no hwehwɛ pii sen nneɛma a wode bɛtoto ho ara kwa. Ɛhwehwɛ sɛ wɔfa ɔkwan a wɔfa so yɛ adwuma a ɛbɛma mfiridwuma ne w’adwuma botae atitiriw ahyia. Eyi nyɛ softwea a ‘eye sen biara’ a wobɛhwehwɛ; ɛfa hwehwɛ a wobɛhwehwɛ software a eye sen biara ama w’ahiade pɔtee. Yɛayɛ mfeɛ pii osuahu a yɛde ayɛ adwuma ne bɛboro 138,000 a wɔde di dwuma no akɔ nhwehwɛmu a ɛyɛ tẽẽ a ɛwɔ nsɛntitiriw 10 a ɛtwa aguadi mu fluff no mu na ɛkɔ nea ɛho hia ankasa so.

Kyerɛkyerɛ Wo Adwumayɛ Ahiadeɛ Titiriw ne Botaeɛ mu

Ansa na wobɛhwɛ afiri baako mpo demo no, ɛsɛ sɛ wunya pefeeyɛ koraa wɔ ɔhaw a worebɔ mmɔden sɛ wobɛdi ho dwuma no ho. Software yɛ ɔkwan a wɔfa so du awiei bi, na ɛnyɛ awiei no ankasa. Fi ase denam emu akontaabu a wobɛyɛ so. Ɛhe na nsɛnnennen a ɛwɔ w’adwumayɛ mu mprempren no wɔ? Nsaano nhyehyɛe bɛn na ɛredi adwumayɛfo nnɔnhwerew a ɛsom bo? So worepere wɔ adetɔfo data mu mpaapaemu, invoicing a entu mpɔn, anaa kuw nkitahodi a ɛnyɛ biako ho?

Ka pɔtee. Sɛ́ anka wobɛka sɛ ‘yehia CRM a eye’ no, kyerɛkyerɛ wo botae ahorow mu sɛ ‘ɛsɛ sɛ yɛtew yɛn adetɔn kuw no bere a wɔde hyɛ data mu no so 30% na yɛma bere a wɔde ma mmuae a wɔde di dwuma no tu mpɔn kodu nea ennu simma 5.’ Botae ahorow a wotumi bu dodow bɛma wo nhwehwɛmu no ayɛ botae. Sɛ nhwɛso no, aguadidan bi betumi de nneɛma a wɔakora so sohwɛ a wɔde bɛka abom adi kan, bere a adwumakuw a egyina ɔsom so betumi de n’adwene asi adwuma no akyi di ne afɛfo kwan so. Saa anammɔn a edi kan yi hwɛ hu sɛ wɔde asɛm biara a edi hɔ wɔ nhwehwɛmu kratasin no mu no asusuw wo nkonimdi gyinapɛn soronko no ho.

Hwehwɛ Nkabom Tumi ne Abɔde a Nkwa Wom

Wɔ nnɛyi dijitaal asase so no, softwea biara nyɛ supɔw. Tumi ankasa a ɛwɔ adwumayɛ OS te sɛ Mewayz mu no gyina sɛnea etumi de wo tech stack no nyinaa bom. Ɛsɛ sɛ platform a ɛwɔ module 208, fi CRM ne invoicing so kosi HR ne analytics so no yɛ adwuma sɛ ade a ɛka bom, ɛnyɛ nnwinnade a wɔaboaboa ano a wɔaboaboa ano. Sɛ woresɔ nkabom ahwɛ a, bisa nsɛmmisa mmienu a ɛho hia: Ɛne yɛn nnwinnadeɛ a ɛwɔ hɔ dada no di nkitaho yie dɛn? ne Ɛnyɛ den dɛn sɛ yɛbɛtumi de dwumadie foforɔ aka ho daakye?

Hwehwɛ native integrations ne apps a wo kuo no de wɔn ho to so dabiara, te sɛ Gmail, Slack, QuickBooks, anaa sikatua apon. Nea ɛho hia kɛse no, susuw API tumi ahorow ho. API a ɛyɛ den, te sɛ Mewayz ayɛyɛdeɛ a ɛyɛ $4.99 wɔ module biara mu, ma kwan ma wotumi yɛ nkitahodiɛ a wɔahyɛ da ayɛ ne automation a ɛbɛtumi ne w’adwuma no ayɛ kɛseɛ. Kwati software a ɛyɛ data silos, na ɛhyɛ wo kuw no ma wɔde wɔn nsa de nsɛm kɔ nhyehyɛe ahorow ntam. Saa adwumayɛ a ɛntumi nyɛ adwuma yi yɛ ɛka a ahintaw a ɛbɛtumi ama nkɔsoɔ adi dɛm.

Nsɛmmisa titire a ɛfa nkabom ho a ɛsɛ sɛ wobisa adetɔnfoɔ

• Dɛn ne nkabom a wɔadi kan ayɛ a ɛwɔ hɔ?
• Ɛka ne nsɛnnennen bɛn na ɛwɔ wo API a wode bedi dwuma ama nkabom a wɔahyɛ da ayɛ ho?
• Ɔkwan bɛn so na wɔde data yɛ sync wɔ module ahodoɔ ntam? So ɛyɛ bere ankasa?
• So yebetumi ayɛ adwumayɛ nhyehyɛe a wɔahyɛ da ayɛ a ɛfa application ahorow pii ho?

Hwɛ Total Cost of Ownership (TCO) mu yiye

Sticker bo taa yɛ software no bo ankasa no fã ketewaa bi. Total Cost of Ownership (TCO) no bi ne dwumadie, nteteeɛ, nkrataahyɛ ho ka a ɛkɔ so, mmoa ho ka, ne ɛka a ɛbɛtumi aba wɔ nkɔsoɔ anaa nneɛma a wɔde bɛka ho. Platform a ɛwɔ tier a wontua hwee ne nhyehyɛe a wotua ho ka pefee ($19-49/ɔsram) ma sikasɛm nhyehyɛe a wotumi hyɛ ho nkɔm, ɛnte sɛ adwumayɛbea ano aduru a ɛwɔ apam a wɔayɛ ho nhyehyɛe a ebetumi de ɔsom ho ka kɛse asie.

Bu TCO ho akontaa wɔ asram 12 kosi 36 mu. Fa bere a wo kuw no de sua nhyehyɛe foforo no ho hwɛ. Ebia ade a ne bo yɛ mmerɛw a ɛhwehwɛ sɛ odwumayɛni biara tete no nnɔnhwerew 40 no bo bɛyɛ den sen asɛnka agua a ne bo yɛ den kakra na ɛyɛ nea wotumi te ase. Afei nso, hwɛ yiye wɔ bo a wɔbɔ wɔ obiara a ɔde di dwuma ho a ɛbɛyɛ nea wɔbara bere a woreyɛ kɛse no ho. Hwehwɛ boɔ ho nhwɛsoɔ a ɛda adi pefee a ɛne wo nkɔsoɔ kwan no hyia.

Hwehwɛ Ahobanbɔ ne Mmara a Wodi So Gyinapɛn

Data a wɔbu so yɛ asetena mu asiane ma nnɛyi nnwuma. Sɛ wɔresusuw softwea ho a, ahobammɔ ntumi nyɛ ade a wosusuw akyi. Wode wo adetɔfo data, sikasɛm ho kyerɛwtohɔ, ne adwene mu agyapade rehyɛ adetɔnfo no nsa. Hwehwɛ sɛ wɔn ahobammɔ ho nhyehyɛe ahorow no mu da hɔ. Hwehwɛ adansedie te sɛ SOC 2, ISO 27001, ne mmara te sɛ GDPR a wodi so sɛ woyɛ adwuma wɔ amanaman ntam a.

Bisa nsɛm pɔtee: Ɛhe na wɔde data gu? So wɔde encrypt ahyɛ mu bere a wɔretu kwan ne bere a wɔregye wɔn ahome nyinaa? Dɛn ne wɔn data backup ne disaster recovery akwan horow? Ɔkwan bɛn so na wodi akwan a wɔfa so kɔ hɔ ne kwan a wɔde ma ho dwuma? Adetɔnfo a ɔkwati ahobammɔ yɛ frankaa kɔkɔɔ titiriw. Wɔ nnwuma a ɛwɔ nnwuma a wɔahyɛ ho mmara mu no, saa asɛm yi nyɛ nea wontumi nsusuw ho.

Test Usability and the Learning Curve

Software suite a tumi wom ho nni mfaso sɛ wo kuw no pow sɛ wɔde bedi dwuma a. Usability nya adoption rates ne ROI so nkɛntɛnso tẽẽ. Wɔ sɔhwɛ bere no mu no, nhwɛ adetɔn ho ɔyɛkyerɛ bi kɛkɛ —ma wo kuw no mufo ankasa nyɛ wɔn da biara da nnwuma. So interface no yɛ nea wotumi te ase? So wobetumi anya nea wohia a wɔnkenkan nhoma bi? Adesua a ɛkorɔn betumi ama abasamtu, adwumayɛ, ne awiei koraa no, softwea a wogyae.

Hwehwɛ nhyehyɛe a ɛho tew, modular a wɔahyehyɛ dwumadi ahorow wɔ ntease mu. Platforms a ɛma osuahu a ɛyɛ biako wɔ module ahorow nyinaa mu, te sɛ Mewayz, tew context switching so ma adwumayɛfo. Hwɛ yiye wɔ onboarding nneɛma, nimdeɛ nnyinaso, ne akwankyerɛ a ɛwɔ app no ​​mu no yiyedi so. Botae no ne sɛ wobɛtew bere a wode bɛhyɛ wo din so kosi sɛ wobɛtumi ayɛ adwuma no so.

Analyze Scalability and Future-Proofing

Ɛsɛ sɛ w’adwuma softwea yɛ bere tenten hokafoɔ, na ɛnyɛ bere tiaa mu nsiesie. So asɛnka agua no ne wo benyin? Sɛ woayɛ nhyehyɛe sɛ wobɛbɔ wo kuw no mmɔho abien, wobɛkɔ gua foforo so, anaasɛ wode nneɛma ahorow bɛka ho a, ɛsɛ sɛ softwea no tumi di saa adesoa a ɛkɔ soro no ho dwuma a enhia sɛ wotu kɔ baabi foforo a ɛho ka yɛ den na ɛhaw adwene. Scalability nyɛ sɛ wobedi nnipa pii a wɔde di dwuma no ho dwuma kɛkɛ; ɛfa dwumadie a ɛyɛ den kɛseɛ a wɔbɛboa ho.

Hwehwɛ adetɔnfoɔ no kwankyerɛ. So wɔde nsiyɛ reyɛ nneɛma foforo? Sɛ nhwɛso no, ebia white-label option a ɛyɛ $100/ɔsram no bɛyɛ nea ɛho hia kɛse sɛ woyɛ nhyehyɛe sɛ wobɛsan atɔn platform no ama w’ankasa w’afɛfo a. API-first architecture yɛ daakye-adanse platform ho sɛnkyerɛnne a emu yɛ den, efisɛ ɛma kwan ma wɔyɛ nsakrae a enni awiei. Paw adetɔnfo a ɔde sika hyɛ nneɛma foforo mu.

Hwɛ Adetɔnfo Din ne Adetɔfo Mmoa

Ɔtɔnfo no din yɛ ananmusifo ma ahotoso. Hwehwɛ adetɔfo nsusuwii mu wɔ nsɛmma nhoma ahorow te sɛ G2 ne Capterra so. Nanso kɔ akyiri sen nsoromma a wɔde ma. Kenkan adansedie a ɛkɔ akyiri na woate nkamfo ne anwiinwii a wɔtaa ka no ase. Bere tenten ahe na wɔde ayɛ adwuma? Sɛ wɔsom nnipa 138,000 a wɔde di dwuma wɔ wiase nyinaa, sɛnea Mewayz yɛ no, kyerɛ sɛ wɔanya kyerɛwtohɔ a wɔada no adi.

Nea ɛho hia saa ara ne mmoa a wɔde ma adetɔfo no yiye. Sɔ hwɛ wɔ w’asɔhwɛ mu. Fa tekiti a wode bɛboa mena na susuw bere a wɔde bua mmuae ne mmoa a wɔde ma no ho. So mmoa wɔ hɔ 24/7? So akwan pii wɔ hɔ (nkɔmmɔbɔ, email, telefon)? Wɔ softwea a ɛho hia wɔ asɛmpatrɛw adwuma ho no, mmoa a wɔde ma a ɛyɛ adwuma no nyɛ ade a ɛyɛ fɛ; ɛyɛ ahiadeɛ a ɛbɛtumi agye w’adwuma nkwa wɔ ɔhaw bi mu.

Anamɔn biara nhwehwɛmu nhyehyɛeɛ a ɛyɛ adwuma

Afei, momma yɛndane nhwehwɛmu nhyehyɛeɛ yi nyɛ adwuma. Di anammɔn yi akyi na yɛ nhwehwɛmu a edi mũ.

1. Boaboa Wo Kuw no ano: Fa ananmusifo a wofi dwumadibea biara a wɔde softwea no bedi dwuma (atɔn, ops, sikasɛm) no ka ho.
2. Kyɛ Discovery Workshop: Fa nhwehwɛmu nhyehyɛe yi fã a edi kan no di dwuma de kyerɛw w’ahiade ne botae pɔtee.
3. Yɛ Shortlist:Gyina wo so ahiadeɛ, nhwehwɛmu na paw 3-5 a wɔbɛtumi atɔn nneɛma.
4. Hyɛ nhyehyɛeɛ Demos ne Sɔhwɛ: Si so dua sɛ wobɛtumi de nsa ayɛ adwuma ama wo kuo no, ɛnyɛ adetɔn asɛm bi kɛkɛ.
5. Fa Adetɔnfoɔ Biara Nkonimdie: Yɛ spreadsheet a ɛnyɛ den na fa 1-5 to adetɔnfoɔ biara so ma nsɛntitiriw biara a ɛwɔ nhwehwɛmu kratasin yi mu.
6. Di a Pilot: Sɛ ɛbɛyɛ yie a, fa adapɛn 2 pilot fa wo paw a ɛwɔ soro wɔ kuw ketewa anaa adwuma ketewa bi mu.
7. Si Gyinae: Kari nkontabuo, TCO, ne pilot feedback na yɛ paw a egyina data so.

Mfomsoɔ a ɛtaa ba wɔ software nhwehwɛmu mu ne sɛ wode nneɛma a ɛyɛ fɛ bedi kan sene dwumadie titire. Adwinnadeɛ a ɛdi wo adwumayɛ mu haw titire ho dwuma nnɛ no ye berɛ biara sene deɛ ɛhyɛ bɔ sɛ ɛbɛdi ɔhaw a ebia wobɛnya ɔkyena.

Hweɛ Ɔkwan a Ɛda Hɔ a Ɛkɔ Dwumadie ne Onboarding

Rollout a ɛkɔ so yiye no ho hia na ama asi yiye. Software a eye sen biara wɔ wiase no bedi nkogu sɛ nea wɔde di dwuma no yɛ basabasa a. Wo ne adetɔnfo no nsusuw onboarding nhyehyɛe no ho. So wɔde akontaabu sohwɛfo a watu ne ho ama anaasɛ ɔbenfo a ɔhwɛ dwumadie so ma? So nhyehyɛe bi wɔ hɔ a wɔakyerɛw ato hɔ a wode bɛtu akɔ baabi foforo a wode bɛfa wo data a ɛwɔ hɔ dedaw no? Hwehwɛ adetɔnfoɔ a wɔde nsusuiɛ, nhwehwɛmu, ne nneyɛeɛ pa a ɛbɛkyerɛ wo kwan.

Modular platform betumi ayɛ mfasoɔ kɛseɛ wɔ ha. Sɛ anka wode bedi dwuma kɛse, ne nyinaa anaa biribiara no, wubetumi de module ahorow a wuhia kɛse (e.g., CRM ne invoicing) afi ase na wode nkakrankakra ayɛ afoforo adwuma (te sɛ HR anaa po so ahyɛn sohwɛ) bere a wo kuw no reyɛ nsakrae no. Saa kwan a wɔfa so yɛ no nkakrankakra yi brɛ asiane ase na ɛma wotumi di nkonim ntɛmntɛm mfiase no.

Gyinaesi a Etwa To ne Nkitahodi

Sɛ wowie wo nhwehwɛmu no wie a, ɛsɛ sɛ wunya obi a odi kan a ɛda adi pefee. Ansa na wode wo nsa bɛhyɛ apam no ase no, mpɛn pii no, baabi wɔ hɔ a wobetumi ayɛ nkitahodi, titiriw wɔ afe afe bɔhyɛ ahorow anaa tumi krataa a wɔde ma wɔ nkongua pii ho. Nsuro sɛ wobɛsrɛ sɛ wɔmma wo sika a wɔatew so, ntetee ho sika foforo, anaasɛ wɔmfa module pɔtee bi nka ho. Fa nkontabuo biara a ɛba fam a ɛfiri wo nhwehwɛmu no mu di dwuma sɛ leverage.

Awiei koraa no, hwɛ sɛ apam no mu nsɛm mu da hɔ, titire fa data wurayɛ, service level apam (SLAs) a ɛfa bere a wode bɛyɛ adwuma, ne nhyehyɛɛ a ɛfa cancellation ho. Wo mmɔdenbɔ a ɛfata wɔ ha no bɔ w’adwuma ho ban wɔ bere tenten a ayɔnkofa no bɛkɔ so no.

Ahotoso a Wobɛkɔ N’anim

Adwumayɛ softwea a wobɛpaw no yɛ gyinaesi ahorow a ɛwɔ nkɛntɛnso kɛse a adwumakuw bi si no mu biako. Ɛkyerɛ wo mmɔdenbɔ, amammerɛ, ne tumi a wode bɛyɛ nneɛma foforo. Ɛdenam saa nsɛntitiriw 10 nhyehyɛe a wɔde nteɛso ayɛ yi a wode bedi dwuma so no, wosakra fi adwene a ɛyɛ nea wɔde yɛ ade, a ɛde nneɛma ahorow toto ho so kɔ adwene a ɛfa ɔkwan a wɔfa so yɛ nneɛma ho, a ɛtwe adwene si ROI so. Ɛnyɛ adwinnade bi kɛkɛ na woretɔ; wode sika reto nhyehyɛe bi a ɛbɛma wo kuw no tumi na ama w’adwuma botae ahorow ayɛ ntɛmntɛm mu. Asɛnka agua a ɛfata bɛyɛ tumi dodow a aniwa nhu, a ɛma wo dwumadi yɛ yiye komm sɛnea ɛbɛyɛ a wubetumi de w’adwene asi nea woyɛ yiye so: w’adwuma a wobɛma anyin.

Nsɛmmisa a Wɔtaa Bisa

Ɛsɛ sɛ softwea nhwehwɛmu nhyehyɛe bi gye bere tenten ahe?

Nhwehwɛmu a edi mũ taa gye adapɛn 2-4, na ɛma bere ma nhwehwɛmu, ɔyɛkyerɛ, kuw sɔhwɛ, ne nhyehyɛe a ebetumi ayɛ nhwehwɛmu. Sɛ wode ahopere yɛ adwuma no a, ɛma asiane a ɛwɔ hɔ sɛ wobɛpaw adwinnade a ɛnteɛ no yɛ kɛse.

Dɛn ne frankaa kɔkɔɔ kɛseɛ berɛ a woresusuw softwea tɔnfoɔ bi ho?

Mmuaeɛ a emu nna hɔ anaa ɛkwati a ɛfa ahobanbɔ nhyehyɛeɛ, data wurayɛ, ne ne wurayɛ ho ka nyinaa yɛ frankaa kɔkɔɔ titire. Adetɔnfoɔ a ɔwɔ din pa da adi wɔ saa mmeaeɛ a ɛho hia yi ho.

So sɔhwɛ a wontua hwee ho hia na ama woasi gyinae pa?

Yiw, nsaanodwuma a wɔde sɔ hwɛ a wontua hwee ho hia. Ɛma wo kuo no tumi sɔ dwumadie ne adwumayɛ nhyehyɛeɛ nkabom hwɛ wɔ wiase ankasa tebea mu, a ɛda adi kɛseɛ sene adetɔn ho ɔyɛkyerɛ.

Adefoɔ nhwehwɛmu ho hia dɛn wɔ nhwehwɛmu nhyehyɛeɛ no mu?

Adefoɔ nhwehwɛmu ho hia paa ma nteaseɛ a ɛfa wiase ankasa adwumayɛ ne mmoa su pa ho, nanso ɛsɛ sɛ wɔkenkan no yie. Hwehwɛ nhwɛso ahorow wɔ nsɛm a wɔka kyerɛ mu sen anwiinwii anaa nkamfo a atew ne ho.

So ɛsɛ sɛ mede nkabom anaa nneɛma pɔtee bi di kan?

Ɛsɛ sɛ wɔtaa de nkabom di kan. Adwinnade a ɛwɔ nneɛma a ɛkɔ fam a ɛne wo stack a ɛwɔ hɔ dedaw no bom a ɛnyɛ den no taa som bo sen adwinnade a ɛwɔ nneɛma pii a ɛyɛ data silo ne nsaano adwuma.