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AI can accelerate output, scale messaging, and compress timelines, but it can’t automate responsibility. Trust hasn’t disappeared from business. It’s been renegotiated.
Language allows technology to be understood, adopted, and scaled over time. Most technology companies treat brand or product names like marketing. That’s a mistake. Names are infrastructure—not cosmetic choices or launch-day deliverables. When names are wrong, everything built on top of them pays a...
The inevitability of advertising doesn’t reduce risk—it concentrates it. Less than two years ago, Sam Altman described advertising as a “last resort” for OpenAI’s ChatGPT, during a Harvard Business School interview. He said he would pursue it if it were the only way to provide global access to high...
Artificial intelligence is enabling fan experiences that are persistent, co-created, and reciprocal. For decades, the relationship between a fan and a content franchise was defined by scarcity: You watched a movie or binged a season, then had to wait months or years for the next installment. Fans w...
Networking doesn’t have to be a dirty word. Personal networking can help grow your business, but it can also help you grow as a person and a leader. The key is in how you view it. For some, it is a necessary evil—collecting names and LinkedIn connections like a dance card. For o...
The technology works. The market is maturing. Now the companies that build at the pace of real demand—not hype—will define the future of zero-emission trucking. Electric freight has reached a critical inflection point. The long-standing question about whether electric trucks can reliably handle lon...
In the next era of retail, the winners will be the ones who reduce friction across the full spectrum of human experience. Retail has always evolved around a central promise. First it was price and scale. Then convenience and speed. More recently, brand and experience took the lead. Now another shif...
AI will free time for merchants to focus on strategic and creative innovation. At the Exceptional Women Alliance, we enable high-level women to mentor each other to enable personal and professional happiness through sisterhood. As the nonprofit organization’s founder, chair, and CEO, I am honored t...
When marketers ignore the diversity of stakeholders, they create friction. For years, B2B marketers have chased a familiar formula: more leads equal more opportunities. Build the list, blast the message, and chase the pipeline.
Mobile phones were first dismissed as risky tech for fraudsters and criminals—sound familiar? In 1996, the cellular phone industry lost $650 million to fraud. Criminals with electronic scanners could pluck your phone number right out of the air and clone it onto another device. Your bill would spik...
The case for AI being middle-to-middle, not end-to-end.
They work together to contain it before it spreads. On February 27, Defense Secretary Pete Hegseth took the unprecedented step of designating a U.S. firm—Anthropic—as a supply chain risk. Anthropic’s crime? It refused to violate industry-wide protocols against using AI for mass surveillance or auto...
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