Agbalẽŋɔŋlɔ No-Show Rates le Dɔwɔƒewo Nu: Nyatakakawo Dzi Kukuɖenuŋu Kple Mɔfiame Mɔfiame
Kuku ɖe agbalẽŋɔŋlɔ ƒe no-show ƒe agbɔsɔsɔme ŋu le dɔwɔƒe 8 me to nyatakaka siwo tso 138K zãlawo gbɔ zazã me. Ke ɖe dɔwɔƒe tɔxɛwo ƒe mɔnuwo ŋu be nàɖe ame siwo woda ɖe dɔ me dzi akpɔtɔ va ɖo 80%.
Mewayz Team
Editorial Team
Adzɔnuwɔƒewo ƒe Agbalẽŋɔŋlɔ ƒe Agbɔsɔsɔme Siwo Meɖea Wo O: Mɔnu Siwo Wozãna Le Nyatakakawo Dzi Be Woaɖe Wo Dzi Akpɔtɔ
Nu siwo womeɖena fiana o la de ŋgɔ wu fuɖename suesuesuewo ko—wotsi tre ɖi na gakpɔkpɔ ƒe bu gã, dɔwɔwɔ ƒe dɔmawɔmawɔ nyuie, kple nunɔamesi siwo gblẽ. Wotu nyatakaka sia ɖe nyatakaka siwo womeyɔ o tso Mewayz ƒe zãla 138,000+ gbɔ le asitsatsa ƒe modules 208 me dzi, eye wòɖe vovototo ɖedzesi siwo le no-show rates me le dɔwɔƒewo katã me fia eye wòna mɔnu siwo woate ŋu awɔ atsɔ akpɔ wo gbɔe.
"Asitsaha siwo zãa ŋkuɖodzinu siwo wowɔna le wo ɖokui si la kpɔa gome le 60-80% ƒe agbɔsɔsɔ si me womeɖea wo ɖokui fiana o me ne wotsɔe sɔ kple esiwo ɖoa ŋu ɖe asi ƒe kplɔkplɔ ɖo ŋu."
Dɔwɔƒea ƒe Kpuie: Nɔnɔme si me womeɖea ame aɖeke fiana o le ƒe 2024 me
Míaƒe numekuku le agbalẽŋɔŋlɔ siwo wu miliɔn 2.3 ŋu le dɔwɔƒe vevi enyi me ɖee fia be ame aɖeke meva o le mama dedie nu nye 18.7%. Gake xexlẽme sia tsyɔa vovototo gãwo dzi—tso 6.2% le aɖudɔdaƒewo dzi va ɖo 34.8% si wɔ nuku ŋutɔ le kamedeƒewo. Ganyawo ƒe ŋusẽkpɔɖeamedzi hã to vovo nenema ke, eye asitsaha siwo nɔa te ɖe subɔsubɔdɔwo dzi bu ga si woate ŋu akpɔ ƒe 12-25% le esi womewɔ ɖoɖo ɖe dɔ ŋu o ta.
No-Show Rates le Dɔwɔƒewo nu: Nyatakaka Sesẽawo
Tabla si gbɔna la ɖe alesi womeɖea ame aɖeke fiana o ƒe agbɔsɔsɔme fia le akpa veviwo katã me, si wotu ɖe ɣleti 12 ƒe agbalẽŋɔŋlɔ ŋuti nyatakaka siwo tso Mewayz zãlawo gbɔ dzi:
Susuŋutinunya si le No-Shows ŋu: Nusita Asitsalawo Meɖea Wo ɖokui fiana O
Asitsalawo ƒe nuwɔna gɔmesese le vevie ŋutɔ be woakpɔ nusiwo womeɖena fiana o gbɔ nyuie. Míaƒe nyatakakawo ɖe susuŋutinunya me nu geɖewo fia:
- ƒe nyawo
- Ŋlɔ be: 42% le ame siwo mevaa afima o la dzɔna elabena ɖeko asisiwo ŋlɔa woƒe ɣeyiɣi siwo woɖo ɖi be, vevietɔ ne wowɔ agbalẽ do ŋgɔ sã.
- Emetsonu Siwo Wosusu be Womebɔ o: Dɔwɔƒe siwo ƒe tetre ƒe ɖoɖo siwo gbɔdzɔ wu la kpɔa amemakpɔmakpɔ ƒe agbɔsɔsɔ si lolo wu 27%.
- Mɔxenu na Teteɖeanyi: Ne tetre bia be woaƒo ka le dɔwɔɣiwo la, ame siwo meva o dzina ɖe edzi 18% ne wotsɔe sɔ kple tetre ɖe Internet dzi zi ɖeka.
- Ɣeyiɣi ƒe Asixɔxɔ ƒe Masɔmasɔ: Dɔwɔwɔ siwo wobu be woƒe asixɔxɔ le sue ne wotsɔe sɔ kple ɣeyiɣi ƒe ɖokuitsɔtsɔna la ƒe agbɔsɔsɔ si meva o la lolo wu.
"Asitsaha siwo trɔ tso telefon dzi yi tetre ƒe ɖoɖo siwo wowɔna le wo ɖokui si dzi ɖe ame siwo meva o dzi kpɔtɔ 22% le ŋkeke 30 me."
Aɖaŋu nyuiwo le Dɔwɔƒewo nu: Nusi wɔa dɔ ŋutɔŋutɔ
Dɔwɔƒe vovovowo hiã mɔnu siwo wowɔ ɖe ɖoɖo nu. Nusi míaƒe nyatakakawo ɖe fia be ewɔa dɔ nyuie wu na akpa ɖesiaɖe enye si:
Lãmesẽnyawo gbɔ kpɔkpɔ: Ðoɖowɔwɔ ƒe Kpeɖodziɖoɖo
| Nu vevitɔe nye be woana tetre nanɔ bɔbɔe nenema ke—nuwɔna siwo wowɔ kple tetre ƒe nyatakakadzraɖoƒe siwo le Internet dzi kpɔ aɖabaƒoƒo mamlɛtɔ ƒe ame siwo meva o la dzi ɖe kpɔtɔ 31%.Lãmesẽfefe: Ðokuitsɔtsɔna ƒe Ɣeyiɣi
Lãmesẽfefewɔƒe siwo zãa klass ƒe agbalẽviwo (ɖokuitsɔtsɔna ɖe ɣeyiɣi geɖe ŋu) ɖe amesiwo meɖea ame aɖeke fiana o dzi kpɔtɔ 45% ne wotsɔe sɔ kple ɣeyiɣi ɖeka ƒe agbalẽŋɔŋlɔ. Fe siwo woxena ɖe tetre megbe (kple amenuveɣiwo) gaɖe ame siwo meva o dzi kpɔtɔ 28%, gake ne wogblɔe nyuie le agbalẽŋɔŋlɔ me ko.
Dɔwɔƒe ƒe Dɔwɔwɔwo: Asixɔxɔ si Wotsɔ Kpe Ðe Eŋu Do Ŋgɔ Na Ðoɖowɔwɔ
Dzadzraɖonuwo (ɖoɖowɔɖiwo, nuŋlɔɖi siwo wobia) ɖoɖo ɖa gaƒoƒo 24 do ŋgɔ na ɣeyiɣi siwo woɖo ɖi la ɖe amemakpɔmakpɔ dzi kpɔtɔ 33% na aɖaŋuɖolawo kple dɔwɔƒe siwo naa kpekpeɖeŋu dɔnyala bibiwo. Esia dzia asixɔxɔ si wosusu kple dzadzraɖo ƒe ɖokuitsɔtsɔna ɖe edzi.
Mɔ̃ɖaŋununya ƒe Egbɔkpɔnuwo: Alesi Automation Trɔa No-Show Rates
Asitsaha siwo zãa Mewayz ƒe ɖoɖowɔɖi ƒe modules ɖe emetsonu vovovowo fia le woƒe automation mɔnuwo nu:
Aɖaŋu siwo wɔa dɔ wu la ƒoa automation ƒe nɔnɔme geɖewo nu ƒu. Asitsaha siwo zãa automation feature etɔ̃ alo esi wu nenema ɖe no-shows dzi kpɔtɔ 72% le mama dedie nu ne wotsɔe sɔ kple esiwo zãa manual systems.
"Dɔwɔƒe siwo le gadede gadzraɖoƒe ƒe nudidiwo dzi wɔm la kpɔe be womaɖe ame aɖeke meva o dzi kpɔtɔ wu (56%), gake esia va kple agbalẽŋɔŋlɔ gbãtɔwo ƒe ɖiɖi 12%—si te gbe ɖe alesi wòhiã be woawɔ ɖoɖo siwo da sɔ dzi."
Ganyawo ƒe Ŋusẽkpɔɖeamedzi: Akɔntabubu le Wò No-Show Gazazã Ŋu
Be nàse wò ga si nèzãna koŋ gɔme la, zã mɔfiame sia:
|Kpɔɖeŋu: Aɖaŋuɖoha si me woɖoa dɔ 100 ɣleti sia ɣleti, 15% ƒe agbɔsɔsɔ si meva o, eye $300 ƒe asixɔxɔ le mama dedie nu bu:
(100 × 0.15 × 12) × $300 = $54,000 ƒe sia ƒe
Ne woɖe ame siwo womeɖena fiana o dzi kpɔtɔ 25% gɔ̃ hã la, ana asitsaha sia nakpɔ dɔlar 13,500 ƒe sia ƒe—zi geɖe la, esɔ gbɔ wu ga si wozãna ɖe agbalẽŋɔŋlɔ ƒe kɔmpiutadziɖoɖo deŋgɔwo zazã ŋu.
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Start Free →Nudzɔdzɔwo Ŋuti Numekuku: Alesi Aɖudɔdamɔnu aɖe Ðe No-Shows dzi kpɔtɔ 78%
Smile Dental Group (wotrɔ ŋkɔ) ƒe xexlẽme nye 19% le woƒe teƒe etɔ̃awo katã. Esi wowɔ aɖaŋu si me kɔ to Mewayz dzi vɔ la, wokpɔ nu ɖedzesiwo:
- ƒe nyawo
- Do ŋgɔ na nudede dɔa me: 19% ƒe agbɔsɔsɔ si womeɖena fiana o, 42 tetre le aɖabaƒoƒo mamlɛtɔ me ɣleti sia ɣleti
- Aɖaŋu si wowɔ: Ŋkuɖodzinyawo le wo ɖokui si, tetre le internet dzi, lala ƒe ɖoɖo, fe sue aɖe si woxena ɖe ɣeyiɣi siwo woda ɖi ta gaƒoƒo 24 ƒe nyanyanana manɔmee
- Ŋkeke 30 le dɔwɔwɔ vɔ megbe: 12% ƒe xexlẽme si womeɖena fiana o
- Ŋkeke 90 le dɔwɔwɔ vɔ megbe: 7% ƒe xexlẽme si womeɖena fiana o
- Ɣleti 6 le dɔwɔwɔ vɔ megbe: 4.2% ƒe xexlẽme si womeɖena fiana o (78% dzi ɖe kpɔtɔ)
Dɔwɔƒea bu akɔnta be ga si wodzrana ɖo ƒe sia ƒe nye dɔlar 46,000 le ga si wokpɔna me, tsɔ kpe ɖe dɔwɔlawo ƒe nuteɖeamedzi dzi ɖeɖe kpɔtɔ kple dɔnɔwo ƒe dzidzemekpɔkpɔ ƒe dzesi siwo nyo ɖe edzi ŋu.
Mɔnu: Alesi Míeƒo Nyatakaka Siawo Nu ƒu
Nyatakakatsoƒe: Agbalẽŋɔŋlɔ ŋuti nyatakaka siwo womeyɔ o tso Mewayz business OS zãlawo gbɔ (138,000+ zãlawo le module 208 me) le January 2023 kple December 2023 dome.
Kpɔɖeŋu ƒe Agbɔsɔsɔ: 2,319,900 ƒe agbalẽŋɔŋlɔ le dɔwɔƒewo ƒe hatsotso enyi me.
Gɔmesesewo: Woɖe amemaɖemaɖe gɔme be enye ɣeyiɣi si woŋlɔ ɖi si me asisi la meva o eye mete fli ɖe eme do ŋgɔ na ɣeyiɣi si woɖo ɖi o. Wobu tetre siwo tsi megbe (le gaƒoƒo 2 me tso esime woɖoe) be womeva o hena numekuku sia.
Gakpɔkpɔ ƒe Ŋusẽkpɔɖeamedzi: Wobu akɔnta le subɔsubɔdɔ ƒe asixɔxɔ siwo asitsaha siwo le hatsotso ɖesiaɖe me na le mama dedie nu nu, wotrɔ asi le wo ŋu ɖe nutome ƒe vovototowo nu.
Seɖoƒewo: Nyatakakawo tsi tre ɖi na asitsaha siwo zãa ɖoɖowɔɖi ƒe kɔmpiuta dɔwɔɖoɖowo, eyata agbɔsɔsɔme ate ŋu aɖiɖi wu dɔwɔƒewo ƒe mamã dedie siwo me asitsaha siwo zãa asi ƒe ɖoɖowo hã le.
Nu Vevi Siwo Woatsɔ Axɔ: Nukpɔsusu 6 Siwo Wotsɔ Nyatakakawo Kpe Ðe Ŋu
- ƒe nyawo
- Womate ŋu awɔ ɖoɖo ɖe nuwo wɔwɔ le wo ɖokui si ŋu o: Asitsaha siwo zãa ŋkuɖodzinu siwo wowɔna le wo ɖokui si la kpɔa gome le 38-63% ƒe agbɔsɔsɔ si me womeɖea nu le o ƒe agbɔsɔsɔ si bɔbɔ ɖe anyi le nɔnɔme siwo wowɔ nu.
- Adzɔhawo ƒe nyawo: Trɔ asi le wò mɔnu ŋu—nusi wɔa dɔ na lãmesẽnyawo gbɔ kpɔkpɔ (ɖoɖo siwo ŋu woɖo kpee) to vovo na kamedede (ɖokuitsɔtsɔna ƒe mɔ̃wo).
- Teteɖeanyi bɔbɔe ɖea nusiwo womeɖena fiana o dzi kpɔtɔna: Le nusi tsi tre ɖe eŋu nu la, ne èna tetre nanɔ bɔbɔe la, eɖea mɔxenu siwo le kadodo me dzi kpɔtɔna 22-41% to mɔxenu siwo xea mɔ na kadodowo ɖeɖeɖa me.
- Gadodo ƒe ŋugbedodowo wɔa dɔ: Gadede asi alo fexexe do ŋgɔ ɖea ame siwo meva o dzi kpɔtɔna 56%, gake ate ŋu aɖe agbalẽŋɔŋlɔ ƒe agbɔsɔsɔ dzi akpɔtɔ—di ga si susɔ nyuie.
- Ŋkuɖodzinyawo ƒe ɣeyiɣi le vevie ŋutɔ: Ŋkuɖodziɖoɖo ƒe mɔnu si wɔa dɔ wue nye asikaka ame ŋu zi geɖe (gaƒoƒo 48, gaƒoƒo 24, kple gaƒoƒo 2 do ŋgɔ).
- Mɔ̃ɖaŋununya ƒe ROI me kɔ: Asitsaha si le mama dedie nu la gaxɔa ga si wozãna ɖe kɔmpiutadziɖoɖowo ƒe agbalẽŋɔŋlɔ ŋu ƒe teƒe 3-5 to asiɖeɖe le eŋu ɖeɖeko me.
"Asitsaha siwo kpɔ dzidzedze wu la bua ameɖoɖo dzikpɔkpɔ abe aɖaŋudɔ ene tsɔ wu be wòanye dɔdzikpɔkpɔdɔ, si wɔnɛ be wokpɔa hoʋiʋli ƒe viɖe gã aɖe."
Nyataƒoƒo: Trɔ asi le No-Shows ŋu wòazu Mɔnukpɔkpɔ
No-shows tsi tre ɖi na kuxi kple mɔnukpɔkpɔ siaa. Menye ɖeko asitsaha siwo kpɔa nya sia gbɔ ɖe ɖoɖo nu la xɔa ga si wobu ko o, ke zi geɖe la, wova kea ɖe dɔwɔwɔ nyuie siwo ɖea vi na woƒe dɔwɔna bliboa ŋu. Nyatakakaawo ɖee fia kɔte be mɔnu siwo ŋu woɖo taɖodzinu ɖo, siwo ŋu mɔ̃ɖaŋununya si sɔ do alɔe, ate ŋu atrɔ agbɔsɔsɔ si womeɖena fiana o tso viɖekpɔkpɔ ƒe kuxiwo me va zu nusiwo woate ŋu akpɔ, siwo mebɔ o.
Vovototo si le dɔwɔƒewo dome te gbe ɖe mɔnu siwo wowɔ ɖe ɖoɖo nu ƒe vevienyenye dzi—nusi wɔa dɔ na atikewɔƒe aɖe masɔ na kamedede ƒe dɔwɔƒe kokoko o. Ke hã, nya si bɔ la me kɔ: kadodo si wowɔna do ŋgɔ, tetre ƒe tiatia bɔbɔewo, kple ɖokuitsɔtsɔna ƒe mɔ̃ siwo sɔ ʋãa emetsonu nyuitɔwo ɣesiaɣi.
Tsɔ Nyatakaka Bliboa ƒe kɔpi
Na míaƒe axa 45 ƒe numekuku bliboa si me fefegbalẽ siwo ku ɖe dɔwɔƒe tɔxɛwo, mɔ̃ɖaŋununya ƒe dɔwɔwɔ ŋuti mɔfiamewo, kple gazazã ƒe ŋusẽkpɔɖeamedzi ƒe akɔntabubumɔ̃wo le.
Tsɔe Ðe Edzi Fifia: Dɔwɔnu Siwo Me Woɖea Ðeɖe Akpɔtɔ Le Nusiwo Meɖena O Dzi Ðeɖe Akpɔtɔ Kekeake
Nyabiase Siwo Wobiana Enuenu
Nukae wobuna be enye "nyui" no-show rate?
Esia toa vovo le dɔwɔƒewo nu, gake zi geɖe la, agbɔsɔsɔ si mede 10% o nyo ŋutɔ, 10-15% nyo, 15-25% hiã ŋgɔyiyi, eye esi wu 25% hiã afɔɖeɖe enumake. Zi geɖe la, atikewɔwɔ ƒe ɖoɖowo ɖoa 5-8% gbɔ, gake kamedeƒe siwo ƒe 15% le mamã dedie nu le dɔ wɔm nyuie.
Ðe gadede gadzraɖoƒe ƒe nudidiwo ɖea agbalẽŋɔŋlɔ bliboa dzi kpɔtɔna?
Ẽ, zi geɖe la, 8-15%, gake asisi siwo wɔa agbalẽ la tsɔa wo ɖokui nana wu. Zi geɖe la, asitsatsa la nyona—numekuku aɖe ɖee fia be togbɔ be agbalẽŋɔŋlɔ dzi ɖe kpɔtɔ 12% hã la, ga si wokpɔna dzi ɖe edzi le ɖeɖefia ƒe agbɔsɔsɔme si kɔ wu kple dɔdzikpɔkpɔ ƒe gazazãwo dzi ɖeɖe kpɔtɔ ta.
Afikae wòle be maɖo ŋkuɖodzinyawo ɖa do ŋgɔ?
Nyatakakaawo ɖee fia be ŋkuɖodzinu etɔ̃ ƒe ɖoɖoe wɔa dɔ nyuie wu: gaƒoƒo 48 (email), gaƒoƒo 24 (SMS), kple gaƒoƒo 2 (SMS) do ŋgɔ na ɣeyiɣi si woɖo ɖi. Nuƒoƒoƒu sia dea bubu ŋlɔmiwɔwɔ ƒe ʋuʋudedi ŋu esime wòle ŋusẽdodo le aɖabaƒoƒo mamlɛtɔ me.
Ðe wòle be mawɔ fe siwo woxena be womava o la ŋudɔa?
Fewo ateŋu awɔ dɔ nyuie gake ele be woawɔ wo ŋudɔ nyuie. Míaƒe nyatakakawo ɖee fia be wowɔa dɔ nyuie wu ne: 1) Wogblɔ wo nyuie le agbalẽŋɔŋlɔ me, 2) Wokpɔ amenuveve ƒe ɣeyiɣi si sɔ (e.g., gaƒoƒo 24), eye 3) Wosɔ ɖe subɔsubɔdɔa ƒe gazazã nu. Fetu si gbɔ eme ateŋu agblẽ nu le asisiwo dome ƒomedodowo ŋu.
Mate ŋu aɖe no-shows dzi akpɔtɔ software xɔasi manɔmeea?
Aɖaŋu veviwo abe kadodo si me kɔ kple kaƒoƒo siwo wotsɔ ɖo kpe edzi ene ateŋu akpeɖeŋu, gake mɔ̃ɖaŋununya nana emetsonuwo nyona ɖe edzi ŋutɔ. Egbɔkpɔnu geɖewo (siwo dome Mewayz ƒe tier femaxee hã le) naa automation le ga sue aɖe ko me. Zi geɖe la, ROI la ɖoa kpe gadede eme dzi kaba.