Angikhathazekile Ngokulahlekelwa Umsebenzi Kwa-AI

Ukulahlekelwa umsebenzi kwe-AI kungokunye kokusatshwa okweqile kwesizukulwane sethu, futhi idatha imane nje ayisekeli izihloko zezindaba ezihamba phambili ezilandisayo. Kunokuba isuse ithuba, i-AI ihlela kabusha indlela umsebenzi owenziwa ngayo - futhi kosomabhizinisi nabanikazi bamabhizinisi amancane abazijwayeza ngokushesha, lolu shintsho ludala amandla amaningi kunangaphambili.

Kungani Abantu Abaningi Bakhathazeke Kangaka Ngokuthatha I-AI Imisebenzi Yabo?

Ukukhathazeka kuyaqondakala. Wonke amaza amakhulu ezobuchwepheshe - kusukela emshinini wokunyathelisa kuya ekuguqukeni kwezimboni kuya ku-inthanethi - abangela ukwesaba kwangempela mayelana nokufuduka. Ngenkathi i-ChatGPT idlula abasebenzisi abayizigidi eziyi-100 ezinyangeni ezimbili, ingxoxo yasuka ekubeni nelukuluku yaba ukwesaba okukhona cishe ngobusuku obubodwa. Osomnotho bashicilele izifundo. Izingxoxo ze-TED ziphindaphindekile. Okuphakelayo kwe-LinkedIn okugcwele ukuthatha okushisayo mayelana nokuthi yimiphi imisebenzi ezonyamalala kuqala.

Kodwa ukwesaba kuvame ukuba phezulu kunokweqiniso. Umlando ubonisa ngokungaguquki ukuthi nakuba i-automation iqeda imisebenzi ethile, ithambekele ekwandiseni inani eliphelele lomsebenzi otholakalayo. I-ATM ayizange ibasuse ababaleki basebhange - yehlise indima yabo ekuphatheni imali ngenkathi ivumela amabhange ukuthi avule amagatsha engeziwe futhi aqondise kabusha ababalisi emisebenzini esekelwe ebudlelwaneni. Iphethini iphinda ezimbonini zonkana.

Okukukhathazayo kwangempela akumele kube yi-AI ngokwayo, kodwa noma ngabe usesimweni sokuyisebenzisa — noma omunye umuntu uyisebenzisela ukukudlula.

Ingabe Ubufakazi Bangempela Bubonisani Nge-AI Nokuqashwa?

Isithombe esicatshangelwe kahle esiphuma ocwaningweni lwezabasebenzi sixoxa indaba ehluke kakhulu kunezihloko zezindaba. Izindima ezigxile emisebenzini yengqondo evamile zibhekana nengcindezi yangempela. Kodwa izindima ezidinga ukwahlulela, ubuhlakani, ukuphathwa kobudlelwano, nobungcweti besizinda zibona isidingo sikhula ngokunembile ngoba i-AI yenza umsebenzi osekelayo usheshe futhi ushibhe.

Abasebenzi bolwazi abaphatha i-AI njengesiphindaphindeki sokukhiqiza sebevele benza umsebenzi wabo ngaphezu kontanga abamelana nayo. Umeluleki osebenzisa i-AI ukuze ahlaziye idatha, iziphakamiso ezisalungiswa, kanye nokubika ngokuzenzakalelayo angaphatha ngokuphindwe kathathu umthwalo weklayenti womuntu owenza yonke into mathupha. Lowo meluleki akahlulwa ku-AI — bayawina ngenxa yayo.

Osomabhizinisi abakubona ngokucace kakhulu lokhu yibo abakha amasistimu e-AI kunokuba bathembe ukuncintisana nayo.

Abanikazi Bamabhizinisi Bangakuguqula Kanjani Ukukhathazeka Kwe-AI Kube Inzuzo Yokuncintisana?

Impendulo iwumphumela wokusebenza. I-AI ayithathi indawo yesu lebhizinisi, ukwethenjwa kwekhasimende, noma ukwahlulela okuvela eminyakeni yesipiliyoni sesizinda. Into ethatha indawo yayo wukukhahlela okudla isikhathi okwehlukanisa imibono emihle kwaleyo ebulewe.

Cabangela ukuthi lokhu kusho ukuthini ngempela kumnikazi webhizinisi elincane noma umsunguli webhizinisi:

• Ukuthengisa ngezikali: Okuqukethwe okusizwa yi-AI, ukulandelana kwe-imeyili okuzenzakalelayo, namathuluzi okuhlela omphakathi avumela ukusebenza komuntu oyedwa ukuze kugcinwe ubukhona bomkhiqizo obufanayo obekudingeka ngaphambilini ithimba eligcwele lokumaketha.
• Ukuphathwa kobudlelwane bekhasimende: Ukulandelela okuzenzakalelayo, ukugeleza komsebenzi we-CRM, nokuthola amaphuzu ahlakaniphile okuhola kugcina amapayipi esebenza ngaphandle kokugada ingane mathupha.
• Izifundo nokudalwa komphakathi: Osomabhizinisi bangahlanganisa ubuchwepheshe emikhiqizweni yedijithali — izifundo, ubulungu, izinhlelo zokuqeqesha — futhi benze uhlangothi lokulethwa nokuphathwa komphakathi ngokuzenzekelayo.
• Ukubonakala kwezezimali: Ama-invoyisi azenzakalelayo, ukulandelela izindleko, nokubika kunikeza abasunguli incazelo ecacile yokwenza izinqumo ezingcono ngokushesha, ngaphandle kokudinga i-CFO yesikhathi esigcwele.
• Xhumanisa ngaphambili kwesitolo se-bio kanye ne-e-commerce: Okwake kwadinga umthuthukisi wewebhu kanye nenkundla ehlukile ye-e-commerce manje ingasatshalaliswa futhi iphathwe ngamasistimu okusebenza ebhizinisi ngemizuzu.

Isilinganiso siyiqiniso. Umbuzo uthi ngabe uyakha yini phezu kwayo.

Iluphi uhlobo Lwenkundla Olusiza Osomabhizinisi Basebenzise Le Shift?

Lapha kulapho izeluleko eziningi zebhizinisi zifinyelelwa khona — zikhomba ithuba ngaphandle kokukhomba indawo yokungena engokoqobo. Osomabhizinisi abahamba ngokushesha abagijimi ngamathuluzi ayishumi nambili ahlukene e-SaaS. Asebenza ezinkundleni ezihlanganisiwe ezixhuma ukumaketha, ukuthengisa, i-CRM, okuqukethwe, imiphakathi, i-e-commerce, nokuphathwa kweqembu ngaphansi kophahla olulodwa.

"Amabhizinisi achumayo esikhathini se-AI ngeke kube yilawo abesaba kakhulu ukuzenzela - kuzoba yilawo akusebenzisele ukwenza okuningi ngokuncane, ngokushesha kunanoma ubani obekulindelekile."

I-Mewayz yakhelwe kahle ngalesi sikhathi. Ngamamojula ahlanganisiwe angu-207 ahlanganisa yonke into kusukela ekuhleleni inkundla yezokuxhumana kanye nokumaketha nge-imeyili kuya ekudaleni izifundo, amakhasi esixhumanisi ku-bio, i-CRM, izingosi zamaklayenti, nezindawo zokusebenza zeqembu, inika abasunguli ingqalasizinda yokusebenza eyayivame ukubiza izikhathi eziyishumi futhi idinga okubhaliselwe okuyishumi okuhlukene. Abasebenzisi abangaphezu kuka-138,000 sebevele baqhuba amabhizinisi abo kuyo - hhayi ngaphandle kokushintsha kwe-AI, kodwa ngenxa yalokho okwenzekayo lapho ukusebenza kwakho kuhlangene futhi kusebenza kahle.

Kusuka ku-$19 ngenyanga, inenani lomsebenzisi oyedwa kanye nesiqalisi sokukala ngokufanayo. Isikali silingana nawe.

Yini Okufanele Ugxile Kuyo Empeleni Esikhundleni Sokwesaba Ukulahlekelwa Umsebenzi We-AI?

Yeka ukubuza ukuthi i-AI izowuthatha yini umsebenzi wakho. Qala ukubuza ukuthi ibhizinisi lakho - noma umsebenzi wakho - lihlelelwe ukusizakala ngalokho i-AI eyenza kwenzeke. Lolo hlaka lushintsha yonke into.

Beka isikhathi ukuze uqonde ukuthi yiziphi izingxenye zokugeleza komsebenzi wakho ezilungele ukuzenzela. Phinda phansi kumakhono nobudlelwano i-AI engeke ikwazi ukuphindaphinda: ukwethenjwa kwekhasimende okujulile, ukwahlulela okuhlakaniphile, ukucabanga kwamasu, kanye nomphakathi wangempela. Yakha amasistimu ahlanganisa ngokuhamba kwesikhathi esikhundleni sokuhweba amahora ngamadola unomphela.

Osomabhizinisi abazozwa ubuhlungu obukhulu be-AI yilabo abangenzi lutho. Abazophumelela kuzoba yilabo abamukela ukusebenza kahle futhi bagxilise amandla abo obuntu angenakushintshwa lapho kubaluleke kakhulu.

Imibuzo Evame Ukubuzwa

Ingabe i-AI izoqeda ngempela imisebenzi eminingi kunaleyo eyidalayo?

Imvumelwano yomlando evela kosomnotho abafunda izinguquko zobuchwepheshe iwukuthi okuzenzakalelayo kudala imisebenzi eminingi esikhathini eside kunalokho okuqedayo — nakuba isikhathi soshintsho sidinga ukuzivumelanisa nezimo. Amathuluzi wamanje we-AI asusa imisebenzi ethile ngaphakathi kwemisebenzi ngaphezu kokuqeda izindima eziphelele. Ukugxila kwabantu ngabanye kanye nabanikazi bamabhizinisi kufanele kube ekutholeni amakhono nezinhlelo zokwakha ezithuthukisa i-AI kunokuba baqhudelane nayo ngokuqondile.

Umnikazi webhizinisi elincane angayisebenzisa kanjani i-AI ngaphandle kwesizinda sobuchwepheshe?

Indawo yokungena efinyeleleka kakhulu yizinkundla zebhizinisi ezihlanganisiwe ezishumeka izici ezishayelwa yi-AI — ukukhiqizwa kokuqukethwe, ukugeleza komsebenzi okuzenzakalelayo, ukuhlela okuhlakaniphile — kumathuluzi osuvele uwasebenzisela ukuqhuba ibhizinisi lakho. Awudingi ukuqonda amamodeli angaphansi. Udinga inkundla eyenza ikhono lifinyeleleke ngaphandle kwejika lokufunda. I-Mewayz, isibonelo, ihlanganisa lawa makhono kuwo wonke amamojula ayo angu-207 endaweni yenani eliklanyelwe abanikazi bamabhizinisi amancane nabaqalayo.

Ingabe u-$19 ngenyanga wanele ngempela ukuqhuba umsebenzi obalulekile webhizinisi?

Impela — ikakhulukazi uma lokho okubhaliselwe kungena esikhundleni sezindleko ezihlanganisiwe zamathuluzi ahlukene okumaketha nge-imeyili, i-CRM, ukuhlela inkundla yezokuxhumana, ukuhweba nge-inthanethi, ukusingathwa kwezifundo, nokuhlanganyela kweqembu. Ukubalwa kwevelu akukhona mayelana nokuthi inkundla ibizani kodwa ithatha indawo kabani. Emabhizinisini amancane amaningi, isistimu yokusebenza ehlanganisiwe efana ne-Mewayz ihlanganisa izindleko zamathuluzi ahlukene amahlanu kuya kwayishumi zibe linye, kuyilapho isusa ukungqubuzana kokuphatha idatha enqanyuliwe kuwo wonke amapulatifomu.

Inkathi ye-AI ayilona usongo kusomabhizinisi ozilungiselele. Ukuvula umkhiqizo omkhulu kunayo yonke esizukulwaneni - futhi iwindi lokuhamba phambili likhona manje.

Usulungele ukuyeka ukukhathazeka futhi uqale ukwakha? Qala i-akhawunti yakho ye-Mewayz namuhla futhi ubone ukuthi amamojula angu-207 ahlanganisiwe anganikeza kanjani ibhizinisi lakho umkhawulo wokusebenza oguqula ukukhathazeka kwe-AI kube inzuzo ye-AI.