Idatha Esebenza Kahle Kwebhizinisi Lezindawo Eziningi 2024: I-Centralised vs. Distributed Operations

Ukuphatha izindawo zebhizinisi eziningi kuwumdanso oyinkimbinkimbi wokuhlelwa kwezinto, ukuxhumana, nokulawula. Umbuzo obalulekile wawo wonke amabhrendi akhulayo uthi: ingabe uyawubeka phakathi umyalo wokungaguquguquki noma usabalalise igunya ukuze ube nekhono? Sekuyiminyaka, le mpikiswano ibuswa ithiyori kanye ne-anecdote. Kuze kube manje.

Ngokuhlaziya idatha ehlanganisiwe, engaziwa evela kubasebenzisi abangaphezu kuka-138,000 kunkundla ye-Mewayz business OS—ehlanganisa ukuthengisa, ukungenisa izihambi, amasevisi ochwepheshe, nokunye okwengeziwe—sithole izinombolo ezinzima ezichaza impumelelo emsebenzini wezindawo eziningi. Lo mbiko welula umthelela obambekayo wesakhiwo sokusebenza ezibonisini zokusebenza ezibalulekile ezifana nesamba semali, ukusetshenziswa kwesoftware, kanye nokwanda.

"Amabhizinisi asebenzisa imodeli yokusebenza emaphakathi abike amamajini aphelele ngamaphesenti angu-11.4 aphezulu kunozakwabo abasabalalisiwe, ikakhulukazi ngenxa yokuthenga okuhlanganisiwe namanani avamile."

Isifinyezo Sesikhulu: I-Centralization Premium

Idatha yethu ibonisa ukuhlobana okuqinile phakathi kokulawula ukusebenza okumaphakathi nempilo yezezimali ephakeme. Nakuba amamodeli asabalalisiwe ehlinzeka ngezinzuzo ekuzivumelaniseni nezimakethe zendawo, ukusebenza kahle okutholwa ngokuthenga okuphakathi, ukufaka uphawu oluhlanganisiwe, nezinqubo ezimisiwe kwakha "i-premium ye-centralization" ebalulekile enomthelela ekugcineni. Okubalulekile ukuzuza lokhu ngaphandle kokuvimbela ukuqanjwa kwasendaweni okuletha ukwaneliseka kwamakhasimende—ibhalansi eyenziwe yaba nokwenzeka yizinhlelo zokusebenza zesimanje zebhizinisi.

Ukuchaza Amamodeli: I-Centralised vs. Distributed Operations

Kulolu cwaningo, sihlukanise amabhizinisi ngokwezigaba zawo eziyisisekelo zokusebenza:

• Imisebenzi Ephakathi: Izinqumo ezibalulekile—okuhlanganisa ukuthenga, ukumaketha, i-HR, amanani, nomklamo wemenyu/wesevisi—zenziwa ekomkhulu lebhizinisi. Abaphathi bendawo banokuzimela okulinganiselwe, okugxile kakhulu ekusebenzeni kwansuku zonke.
• Imisebenzi Esabalalisiwe: Abaphathi bendawo noma besifunda banokuzibusa okubalulekile mayelana namasu okuthenga, ukuqasha, ukumaketha, namanani entengo, okubavumela ukuthi bajwayelane ngokushesha nezimo zemakethe yendawo.
• Ukusebenza Okuxubile: Inhlanganisela yakho kokubili, ngokuvamile nemisebenzi eyinhloko efana nezezimali phakathi nendawo nemisebenzi ebheke amakhasimende njengokusatshalaliswa kokuthengisa.

Idatha: Ukusebenza Kwezezimali Ngemodeli Yokusebenza

Ukuhlaziywa kwethu kwezinkulungwane zamabhizinisi kunkundla ye-Mewayz kuveza umehluko omkhulu emiphumeleni yezezimali. Ithebula elilandelayo liqhathanisa amamethrikhi okusebenza amaphakathi.

Idatha icacile: imisebenzi emaphakathi ibambe inzuzo enkulu yezezimali. Cishe umehluko wemajini wamaphoyinti angu-12 udalwe kakhulu amandla okuthenga ngobuningi kanye nokuqedwa kokubhaliselwe kwesofthiwe engasadingeki kuzo zonke izindawo—ukuqonda okubalulekile kwanoma yiliphi ibhizinisi elikhulayo.

"Imisebenzi esabalalisiwe ichithe u-43.5% ngaphezulu ngenyanga kumathuluzi e-software ngenxa yokubhaliselwa okungenasidingo kanye nokuntuleka kokuqondisa, okucekele phansi ngokuqondile umgomo wayo oyinhloko."

I-Software Stack Sprawl: Izindleko Ezifihliwe Zamamodeli Asatshalalisiwe

Okunye okutholwe obala kakhulu kwaba umehluko ezindlekweni zobuchwepheshe. Amabhizinisi anemisebenzi esabalalisiwe avame ukuba yizisulu "zokusatshalaliswa kwesoftware." Ngaphandle kwenkundla emaphakathi egunyaziwe, abaphathi bendawo bazobhalisela ngokuzimela amathuluzi ahlukahlukene okuhlela, i-POS, ukumaketha, nokuxhumana.

Lokhu akukhuphulanga nje izindleko kuphela kodwa kwakha amaqoqo edatha amakhulu, okwenza kube nzima ngobuholi ukuthola umbono ohlangene wokusebenza. Imisebenzi ebekwe endaweni eyodwa, evamise ukusebenzisa inkundla ebanzi njenge-Mewayz kwasekuqaleni, igweme lolu gibe ngokuphelele.

Ukusebenza Kahle kanye Nesivinini Sokukala

Ngaphezu kwezimali ezingavuthiwe, silinganise umthelela ekusebenzeni kahle. Lawa mabhizinisi angangena ngokushesha kangakanani ezindaweni ezintsha? Bekuvumelana kangakanani okwenziwa yikhasimende?

Amamodeli amaphakathi angaqalisa izindawo ezintsha ngokushesha ngo-42%, okuyinzuzo ebalulekile ezimakethe ezincintisanayo. Lesi sivinini sigqugquzelwa izincwadi zokudlala, izinhla zokuhlola, namamojula esofthiwe alungiselelwe ngaphambili angasatshalaliswa ngokushesha kusayithi elisha.

Imodeli Ehlanganisiwe: Ukuzuza Okungcono Kakhulu Kwayo Yomibili Imihlaba

Idatha yethu ibonisa ukuthi amabhizinisi aphumelele kakhulu awekho nje endaweni eyodwa. Basebenzisa indlela exubile, ehlanganisa imisebenzi eyinhloko eqhuba ukusebenza kahle (ezezimali, ukuthenga, i-HR, ukuhlaziya idatha) kuyilapho besabalalisa ukuzimela ezindaweni ezizuza ku-nuance yendawo (ukumaketha komphakathi, ukukhushulwa esitolo, ukutholwa kwesevisi yamakhasimende).

Amabhizinisi aba umpetha wale modeli eyingxubevange athole imajini ephelele engu-68.3%—ngisho ephakeme kune-avareji emaphakathi—ngenkathi egcina amaphuzu aphezulu okwanelisa abasebenzi basendaweni ngokunika amandla abaphathi abaphambili ukuze benze izinqumo ezigxile kumakhasimende.

Indlela yokusebenza: Indlela Esiyiqoqe Ngayo Le datha

Lo mbiko usekelwe kudatha ehlanganisiwe neyenziwe yangaziwa evela kunkundla ye-Mewayz business OS, esekela abasebenzisi abangaphezu kuka-138,000 ezinkulungwaneni zamabhizinisi ezindawo eziningi. Idatha yaqoqwa phakathi kukaJanuwari 2023 kanye noJanuwari 2024.

• Umthombo Wedatha: Idatha yokusetshenziswa kwenkundla, amamethrikhi ezezimali angaziwa ngokuzithandela amabhizinisi ngezinjongo zokulinganisa, nezimpendulo zenhlolovo ezivela kubaphathi bamabhizinisi bezindawo eziningi abangu-1,200.
• Ukufakwa ngezigaba: Amabhizinisi ahlukaniswe ngokuthi Amaphakathi, Asatshalaliswa, noma Ama-Hybrid ngokusekelwe ekucushweni kwawo ngaphakathi kweplathifomu ye-Mewayz (isb., amaleveli emvume, inombolo yokuhlanganiswa kwesofthiwe eyingqayizivele yendawo ngayinye, idizayini yokuhamba komsebenzi).
• Ukungaziwa: Lonke ulwazi olungakhonjwa lomuntu siqu namagama athile ebhizinisi asusiwe ngaphambi kokuhlaziywa. Izibalo zezimali zethulwa njengama-avareji esigabeni ngasinye.
• Imikhawulo: Le datha imelela isampula yama-SMB athathe i-OS yebhizinisi futhi angase angameli ngokugcwele imakethe yonke. Kodwa-ke, usayizi wesampula uhlinzeka ngombono oqondile wamathrendi embonini.

Okubalulekile Okuthathwayo kanye Nemininingwane Yamasu

1. I-Centralisation Drives Margin: Izinzuzo ezisebenza kahle ezivela ekuthengeni okuhlanganisiwe nezitaki zesofthiwe ezithuthukisiwe zihumusha ngokuqondile kunzuzo ye-gross yamaphuzu angu-11. Lesi yisona sizathu esikhulu sezimali sokuhlanganisa imisebenzi esemqoka.
2. Lawula I-Software Sprawl: Amamodeli asabalalisiwe angenisa ngokungazi "intela yethuluzi" engabiza izinkulungwane endaweni, ngonyaka. Isu lenkundla emaphakathi liwukunqanda okuqondile.
3. Isivinini Sokukala: amasistimu amisiwe, amaphakathi awukhiye wokwandiswa kwendawo ngokushesha, okungaguquguquki, ukusika isikhathi sokuqalisa ngaphezu kuka-40%.
4. Embrace a Hybrid Future: Ukufakwa endaweni eyodwa okumsulwa kungakhinyabeza ukuqanjwa kabusha kwendawo. Amabhizinisi aphumelele kakhulu asebenza endaweni eyodwa ukuze asebenze kahle kodwa asabalalisa ukuzimela ukuze abhekane ngokuphumelelayo namakhasimende.
5. Idatha Ikhampasi Yakho: Ngaphandle kwesistimu emaphakathi, idatha ihlala iyimfihlo. Ukuhlanganisa idatha yakho yokusebenza kuyisinyathelo sokuqala sokwenza izinqumo ezinolwazi mayelana nemodeli yakho yokusebenza.

"Umgomo akukhona nje ukulawula; ukucaca. Izinhlelo ezimaphakathi zinikeza umthombo owodwa weqiniso ovumela ubuholi ukuthi buqondise yonke inhlangano ngokuzethemba, kuyilapho lusanika amaqembu endawo amandla."

Isiphetho: Imodeli Ene-Platform-Powered

Inkulumompikiswano phakathi kwemisebenzi emaphakathi nesabalalisiwe isiphelelwe yisikhathi. Imodeli ewinayo inamandla epulatifomu. I-OS yebhizinisi efana ne-Mewayz ikuvumela ukuthi ubeke ingqalasizinda yakho eyinhloko endaweni eyodwa—idatha, ezezimali, ukuthenga, ukuthobela imithetho—ukuze uzuze izinzuzo ezinkulu ezisebenza kahle, kuyilapho usebenzisa amamojula avumelana nezimo ukuze unikeze ukuzimela okulawulwayo emaqenjini endawo ukuhlela, ukumaketha kwendawo, nokusebenzelana kwamakhasimende.

Le ndlela iqeda ukuhwebelana. Awusadingeki ukhethe phakathi kwemajini kanye nesimilo, phakathi kokulawula nokudala. Idatha ifakazela ukuthi ngamasistimu alungile akhona, ungaba nakho konke: ukusebenza kahle kwezezimali, ukukhula okusheshayo, namaqembu endawo anikwe amandla.

Imibuzo Evame Ukubuzwa

Yini ethathwa 'njengebhizinisi lezindawo eziningi' kulolu cwaningo?

Kulolu cwaningo, sichaze ibhizinisi lezindawo eziningi njenganoma iyiphi inkampani esebenza ezindaweni ezibonakalayo ezimbili noma ngaphezulu ezihlukene, okuhlanganisa izitolo, izindawo zokudlela, amabhizinisi asekelwe kusevisi (njengamasaluni noma izitolo zokulungisa), namahhovisi ochwepheshe. Idatha ihlanganisa amabhizinisi anezindawo ezingu-2 kuya kwezingu-250+.

Ingabe ukusebenza endaweni eyodwa kusho ukuphatha kancane yonke indawo?

Lutho neze. Ukufakwa endaweni eyodwa okusebenzayo kumayelana nokumisa amasistimu nedatha, hhayi ukuphatha abantu kancane. Kusho ukunikeza abaphathi bendawo incwadi yokudlala eqinisekisiwe, amathuluzi amaphakathi okuthenga nokuhlela, kanye nama-KPI acacile. Lokhu empeleni kukhulula abaphathi bendawo ukuthi bagxile ekuqeqesheni amaqembu abo nasekukhonzeni amakhasimende, esikhundleni semisebenzi yokuphatha.

I-Mewayz ibale kanjani izibalo ze-gross margin?

Imajini ephelele ibalwe njengokuthi (Imali Engenayo - Izindleko Zempahla Ethengiswayo) / Imali Engenayo. Izibalo zisuselwe kudatha yezezimali ehlanganisiwe nengaziwa yabiwe ngokuzithandela ngamabhizinisi kunkundla ye-Mewayz ngezinjongo zokulinganisa. I-COGS yayihlanganisa uhlu lwempahla, abasebenzi abaqondile, nezinye izindleko ezibangelwa ngokuqondile.

Ingabe ukufakwa endaweni eyodwa ngeke kwenze ibhizinisi lami lisheshe futhi lingakwazi ukujwayela izimakethe zendawo?

Lokhu ukukhathazeka okuvamile, kodwa idatha yamamodeli ayingxube ibonisa okuphambene. I-Centralizing backend imisebenzi (njenge-software nokuthenga) kudala ukusebenza kahle, kuyilapho isiteji esihle sikuvumela ukuthi usabalalise ukuzimela ezindaweni ezithile. Isibonelo, ungasetha umkhankaso womkhiqizo kazwelonke kodwa uvumele abaphathi bendawo ukuthi bakhe futhi baxhase ngezimali imicimbi yenkundla yezokuxhumana ye-hyper-local, ukufeza kokubili ukuvumelana nokuhambisana kwendawo.

Ibhizinisi lami lisabalalisiwe okwamanje. Yisiphi isinyathelo sokuqala esibheke ekufakweni endaweni eyodwa?

Isinyathelo sokuqala nesinomthelela omkhulu ukuhlanganisa isitaki sesofthiwe yakho ku-OS yebhizinisi eyodwa, eyimojula. Lokhu kususa ngokushesha izindleko zamathuluzi futhi kudala umthombo owodwa weqiniso wedatha yakho. Ukusuka lapho, ungaqala ukulinganisa izinqubo ngakunye ngesikhathi, uqale ngokuthenga (ukuthola inzuzo yesaphulelo senqwaba) bese udlulela kwezinye izindawo ezifana nezokumaketha kanye ne-HR.