Ukuqhakaza kuwumzamo weqembu. Nawa amathiphu angu-5 okukhula ndawonye

Kungani Ukuchuma Kungesona Isenzo Sodwa

Kunenganekwane eqhubekayo kusiko lwebhizinisi yokuthi impumelelo yenziwa yodwa — umsunguli oyedwa oshisa uwoyela waphakathi kwamabili, umbonisi ozenzele yena owafuna umbuso ube khona. Kodwa ucwaningo luhlala luxoxa indaba ehlukile. Ucwaningo lwango-2024 lwe-Gallup luthole ukuthi amaqembu anenhlalakahle eqoqiwe ephezulu adlula ontanga yawo ngo-23% ngenzuzo futhi athola inzuzo engaphansi ngo-43%. Ukuchuma, kuvele ukuthi, akuyona impumelelo yomuntu. Kungumdlalo weqembu. Lapho abantu ngaphakathi kwenhlangano bezizwa bebonwa, besekelwa, futhi bexhunywe enjongweni okwabelwana ngayo, kwenzeka okuthile okuphawulekayo: ukuhlanganisa ukukhula. Hhayi nje okwebhizinisi, kodwa wonke umuntu ongaphakathi kulo.

Umqondo wokuchuma udlula amaphuzu okuzibandakanya noma okuhlosiwe kwekota. Kumayelana nokwakha indawo lapho incazelo, injabulo, nokwaneliseka kungeyona into eyenzeka ngengozi kodwa kube yimiphumela yamabomu. Kungakhathaliseki ukuthi uhola isiqalo sabantu abahlanu noma uphatha ithimba elisabalalisiwe labangamashumi amahlanu, izimiso zihlala zinjalo. Nawa amasu amahlanu angasetshenziswa ukusiza iqembu lakho likhule ndawonye - hhayi nje ekuphumeni, kodwa ngezindlela ezibalulekile.

1. Dala Ukuphepha Ngaphambi Kokuba Ufune Ukusebenza

Ngaphambi kokuthi iqembu lisungule izinto ezintsha, lifake ubungozi, noma liphushe imingcele, amalungu alo kumele azizwe ephephile. Ukuphepha kwengqondo - inkolelo yokuthi ngeke ujeziswe noma ululazwe ngokukhuluma nemibono, imibuzo, noma amaphutha - kuyisisekelo sawo wonke amaqembu asebenza kahle. Iphrojekthi ye-Google edumile i-Aristotle ikuqinisekisile lokhu ngemva kokutadisha amaqembu angu-180: ukuphepha kwengqondo kwakuyisici esisodwa esibaluleke kakhulu ekusebenzeni kahle kweqembu, ukwethembeka okudlula isikhundla, isakhiwo, incazelo, nomthelela.

Ukudala ukuphepha akusho ukugwema ukungqubuzana noma ukwehlisa izindinganiso. Kusho ukujwayelekile ukuba sengozini. Uma umphathi ngokusobala ethi "Ngithole lokhu kabi" noma umholi weqembu ebuza ukuthi "Ngishoda ngani?", uthumela isignali enamandla. Itshela wonke umuntu osegunjini ukuthi ukufunda kubaluleke ngaphezu kokubukeka kahle. Imikhuba emincane ingakusheshisa lokhu — ukuqala imihlangano ngokungena komuntu siqu ngokushesha, ukugubha "ukwehluleka okukhiqizayo" ngokuhambisana nokuwina, noma ukusungula inqubo yokubheka emuva engenacala ngemva kwephrojekthi.

Kumaqembu asabalalisiwe, lokhu kuba bucayi kakhulu. Uma ukuxhumana kwenzeka ngezikrini nemilayezo, ithoni ayifundeki kahle kalula futhi ukuthula kungahunyushwa ngokungeyikho kalula. Amathuluzi ahlanganisa ukuxhumana kweqembu kanye nokubonakala kwephrojekthi — njengokubambisana namamojula okuphatha umsebenzi ngaphakathi kwezingxenyekazi ezifana ne-Mewayz — asiza ukunciphisa ukungaqondakali. Lapho wonke umuntu ebona isimo sephrojekthi, izibopho, nenqubekelaphambili endaweni eyodwa, sincane indawo yokungaqiniseki eqeda ukwethembana.

2. Qaphela Okungenzeka Kubantu, Bese Uyisho

Elinye lamakhono obuholi abukelwa phansi yikhono lokubona amandla kwabanye ngaphambi kokuthi bakubone kubo. Amaqembu aphumelelayo awakhiwa abaphathi abalandelela okuphumayo kuphela. Akhiwa abaholi abaqaphelayo — abaqaphelayo lapho unjiniyela osemncane enomuzwa wemvelo wesakhiwo sesistimu, lapho umphathi we-akhawunti enesipho sokuhoxisa, noma lapho ilungu leqembu elithulile libuza njalo imibuzo ehlabayo kakhulu ekubukeni kwangaphambilini.

Kodwa ukuqaphela akwanele. Kufanele uyiqambe. Ukuqashelwa okuqondile, okufika ngesikhathi kudala lokho ongoti bezengqondo abakubiza ngokuthi "umuntu obonakele kahle" - kusiza abantu ukuthi bafake amandla abo ngaphakathi futhi bancike kuwo ngokuzethemba okukhulu. Ucwaningo olushicilelwe kuHarvard Business Review luthole ukuthi abasebenzi abathole impendulo esekelwe emandleni babonisa ukukhiqiza okukhulu ngo-12.5% ​​kunalabo abangatholanga mpendulo nhlobo. Igama elingukhiye lithize. "Umsebenzi omuhle" uyakhohlwa. "Indlela ohlele kabusha ngayo leso siphakamiso seklayenti eduze nezindawo zabo zobuhlungu zangempela esikhundleni sezici zethu - ezibonise ukucabanga kwamasu kwangempela" - okuqinile.

Ukuchuma kwenzeka lapho abantu beyeka ukuculela ukugunyazwa futhi beqala ukunikela ngamandla abo. Umsebenzi womholi uwukwenza izimo lapho lolo shintsho lungenakugwenywa.

Ngokusebenza, lokhu kusho ukwakha izindawo zokuthinta ezivamile kusigqi seqembu lakho. Amaviki onke, izingxoxo zokukhula zekota, kanye nempendulo yesikhathi sangempela konke kudala isikhala salolu hlobo lokuqashelwa ngamabomu. Uma i-HR yakho kanye nezinqubo zokuphatha ukusebenza zihlelwa ngesistimu eyodwa - kunokuba zihlakazeke kuwo wonke amaspredishithi, ama-imeyili, namanothi anamathelayo asekhohliwe - lezi zingxoxo ziba lula ukuziqalisa futhi kuba nzima ukweqa.

3. Yakha Amasiko Okuhlanganyelwa Aqinisa Ukuba Ngowakho

Wonke amasiko aqinile anemikhuba. Akulona uhlobo lokuzijabulisa oluphoqelelwe, oluyisibopho-lokwakha iqembu - kodwa izikhathi eziphilayo, eziphindaphindwayo ezibonisa ukuthi "ungowalapha." Lezi zingaba lula ngokuphawulekayo. Ukusukuma kwangoMsombuluko ekuseni "kokuwina nokukhathazeka". Isiteshi se-Slack esizinikezele ekwabelaneni ngezinto ezifundwa amalungu eqembu ngaphandle komsebenzi. "Usuku lwedemo" lwekota lapho noma ubani, ngaphandle kwendima, akwazi ukwethula okuthile akwakhileyo noma akutholile.

Imicikilisho iyasebenza ngoba idala ukuqagela emhlabeni ongaqageleki. Banikeza abantu into abangabambelela kukho. Ucwaningo oluvela ku-MIT Human Dynamics Lab luthole ukuthi amaphethini okuxhumana phakathi kweqembu - ubani okhuluma nobani, kangaki, futhi kumuphi umongo - abikezela kakhulu impumelelo yeqembu kunokuqukethwe kokuxhumana ngokwako. Ngamanye amazwi, ukwakheka kokuxhumana kubaluleke kakhulu njengalokho okushiwoyo.

Kumabhizinisi akhulayo aphethe iminyango eminingi, ukunakekela le mikhuba kudinga inhloso nengqalasizinda. Uma i-CRM yakho, ukuphathwa kwephrojekthi, ama-invoyisi, nokuxhumana kwangaphakathi konke kuphila ngamathuluzi ahlukene, ukunakwa kwezingxenye ezishintsha umongo futhi kucekela phansi izicubu ezixhumene phakathi kwamalungu eqembu. Ukuhlanganisa imisebenzi kuplathifomu ebumbene njenge-Mewayz — ehlanganisa ndawonye amamojula angaphezu kuka-200 ahlanganisa yonke into kusukela ekulandeleleni umsebenzi kuya ekukhokheni nasekuhleleni iqembu - kunciphisa lokho kuhlukana. Uma umsindo wokusebenza udamba, kuba nomkhawulokudonsa owengeziwe wokusebenzelana kwabantu okwakha isiko ngempela.

4. Qondanisa inhloso yomuntu ngamunye ne-Collective Mission

Abantu abachumi ngephutha. Bayachuma lapho umsebenzi wabo wansuku zonke uxhumeka kokuthile abakukhathalelayo. Kodwa u-70% wabasebenzi omangalisayo emhlabeni jikelele babika ukuthi bazizwa bengakhululekile emsebenzini, ngokombiko weGallup's State of the Global Workplace. Umshayeli oyinhloko akasona isinxephezelo noma izinzuzo — ukuntula incazelo. Uma abantu bengakwazi ukudweba umugqa ocacile phakathi kwalokho abakwenzayo nsuku zonke nokuthi kungani kubalulekile, ugqozi luyawohloka.

Ukulungiswa akuyona iphosta ekhuthazayo noma izandla zonke zekota lapho ubuholi busho isitatimende senjongo. Kuwukuzibophezela kwesakhiwo obala kanye nokuqondanisa. Wonke amalungu eqembu kufanele akwazi ukuphendula imibuzo emithathu ngaphandle kokungabaza:

1. Yini ithimba lethu elizama ukufeza le kota? — Izinjongo ezicacile, ezilinganisekayo eziqondwa yiwo wonke umuntu.
2. Ingabe umsebenzi wami othile unegalelo kanjani kulowo mgomo? — Umugqa oqondile osuka emisebenzini ngayinye uye emiphumeleni yeqembu.
3. Kungani lo mgomo ubalulekile ngale kwenkampani yethu? — Ukuxhumana nomthelela wamakhasimende, ukushintsha kwemboni, noma inhloso ebanzi.

Uma le mibuzo kulula ukuyiphendula, kukhona okushintshayo. Izinqumo zishesha ngoba abantu bayayiqonda imigomo. Ukubambisana kuyathuthuka ngoba izinto ezibalulekile ziyabonakala. Futhi umzamo wokuzikhethela — ukucabanga okwengeziwe, ukwenza ngcono okungaceliwe, ukuhlala-imizuzu eyishumi-sekwephuzile-kuya-kupholisha-okungalethwa — kuyanda ngokwemvelo, ngoba abantu bazizwa bengabanini phezu kwemiphumela abayiqondayo.

Lokhu kuqondanisa kudinga okungaphezu kwezinhloso ezinhle. Idinga ukubonakala kokusebenza. Lapho imigqa yesikhathi yephrojekthi, ukusebenzisana kwamaklayenti, idatha yemali engenayo, kanye nemithwalo yemisebenzi yeqembu kuvalwa kuwo wonke amasistimu anqanyuliwe, ngisho nabaholi abanezisusa ezinhle bayazabalaza ukudweba isithombe esigcwele samaqembu abo. Uhlelo lokusebenza lwebhizinisi oluphakathi nendawo lunikeza wonke umuntu - kusukela ku-CEO kuya ekuqashweni okusha - umbono owabiwe weqiniso. Lowo mbono ohlanganyelwe yinhlabathi okumila kuyo inhloso.

5. Tshala Imali Ekukhuleni, Hhayi Ezinhlosweni Kuphela

Amaqembu adlale kahle awagcini nje ngokufinyelela okuqondiwe. Bathuthukisa amakhono. Kunomehluko obalulekile phakathi kweqembu elifinyelela umgomo walo wemali engenayo we-Q3 ngamaqhawe angenakubekezelela kanye neqembu eliwufinyelelayo ngenkathi ngesikhathi esifanayo lakha amakhono, izinqubo, nokuqina okwenza i-Q4 iqine nakakhulu. Iqembu lokuqala liyadlala. Iqembu lesibili liyachuma.

Ukutshala imali ekukhuleni kusho ukudala isikhala sokufunda — ngisho nalapho kungakhululekile futhi ngisho noma kunciphisa okwesikhashana okukhiphayo. Izinkampani ezinjengo-Pixar zakwenza lokhu ngokudumile ngeseshini yazo ye-"Braintrust", lapho impendulo ecacile ngomsebenzi osaqhubekayo ingavunyelwe kuphela kodwa bekulindelekile. Umphumela akubanga nje amamuvi angcono - bekuyisiko lapho wonke umuntu eqonda ukuthi ukukhula kwabo kubaluleke kakhulu enhlanganweni njengokukhiqiza kwabo.

Empeleni, lokhu kubukeka kanje:

• Izabelomali zokufunda ezinikelwe — Ngisho nokwabiwa kwezimali okuncane ($500-$1,000 ngomuntu ngamunye ngonyaka) kubonisa ukuthi ukuthuthukiswa kuyinto ebaluleke kakhulu, hhayi umcabango osemuva.
• Ukuchayeka okuhlukahlukene — Amalungu eqembu ashintshayo ngamaphrojekthi noma iminyango eyahlukene kwakha uzwela nokucabanga okuhlelekile.
• Ukucabangisisa okuhleliwe — Izibukezo zanyanga zonke ezibuza ukuthi "Sifundeni?" eceleni "Silethe ini?" shumeka ukukhula kusigqi sokusebenza kweqembu.
• Ukumataniswa kokuqeqeshwa — Ukuxhumanisa amalungu eqembu anolwazi nabasanda kuhlanganyela kudala ukudluliswa kolwazi okungekho mbhalo ongakwazi ukuphindaphinda.

Lapho amathuluzi akho okusebenza ephethe isisindo esiphindaphindayo, sokulawula sokuqhuba ibhizinisi — ama-invoyisi azenzakalelayo, ukugibela amaklayenti alula, ukuhlela okumaphakathi, izibalo ezihlanganisiwe — ithimba lakho lifuna futhi amahora njalo ngeviki. Lawo mahora abuyiselwe ayizinto ezingavuthiwe zokukhula. Inkundla efana ne-Mewayz yaklanywa inalesi simiso engqondweni: yenza ngokuzenzakalelayo inkimbinkimbi yokusebenza ukuze abantu bakwazi ukugxila emsebenzini odinga ubuhlakani, ukwahlulela, nokuxhumana.

Umthelela Ohlanganisiwe Wokukhula Ndawonye

Alikho kulawa masu amahlanu elisebenza ngokuhlukana. Ukuphepha kunika amandla impendulo ethembekile. Impendulo eqotho iveza amandla afihliwe. Amandla aqashelwa ukusebenzisana kukaphethiloli. Abantu abathenjisiwe baxhuma nenjongo. Umsebenzi onenhloso uqhuba ukukhula okuzinzile. I-elementi ngayinye iqinisa enye, idale umphumela we-flywheel osheshisa ngokuhamba kwesikhathi.

Amabhizinisi azochaza ishumi leminyaka elizayo akuwona lawo anobuchwepheshe obungcono kakhulu noma amabhajethi amakhulu. Yibo abathole ukuthi bangasiza kanjani abantu babo bachume - ndawonye. Ucwaningo lwango-2025 oluvela e-Oxford Wellbeing Research Center lwathola ukuthi izinkampani ezisesigabeni esiphezulu senhlalakahle yabasebenzi zikhiqize ngokuphindwe ka-1.8 izimbuyiselo zabanikazi bamasheya ezinkampanini eziphansi kakhulu esikhathini esiyiminyaka eyishumi. Ukuqhakaza akuyona imethrikhi ethambile. Kuyinzuzo yokuncintisana enomugqa ophansi olinganisekayo.

Umgoqo osebenzayo wamaqembu amaningi awukona ukuzimisela — wumkhawulokudonsa. Lapho abaholi bengcwatshwa ngobunkimbinkimbi bokusebenza, ukujikijela amathuluzi anqanyuliwe, ukujaha idatha kuzo zonke izinkundla, kanye nezinqubo zokuphatha mathupha okufanele zenziwe ngokuzenzakalela, asikho isikhala esisele sobuholi obugxile kubantu obunezinhloso ezikhulayo. Yingakho kubalulekile ukuhlanganisa imisebenzi yebhizinisi lakho. Hhayi ngenxa yokusebenza kahle nje kuphela, kodwa ngenxa yokuthi ukucaca kokusebenza kudala igumbi lokuphefumula lapho isiko, ukuxhumana, kanye nokukhula okuhlangene kwenzeka khona.

Ukuqhakaza kuqala ngokukhetha — ukukhetha ukubona iqembu lakho hhayi njengeqoqo lezindima ezigcwalisa ishadi lenhlangano, kodwa njengeqembu labantu abanamandla angasetshenzisiwe, abalindele izimo ezifanele ukukhula. Yakha leyo mibandela ngamabomu. Susa ukungqubuzana okuphazamisa okubalulekile. Futhi bheka ukuthi kwenzekani lapho iqembu labantu, eliqondaniswe futhi lisekelwe, linquma ukuchuma ndawonye.

Imibuzo Evame Ukubuzwa

Kungani ukuchuma kuthathwa njengomzamo weqembu esikhundleni sempumelelo yomuntu ngamunye?

Ukuchuma kuyachuma ngokusekelwa okuhlangene nenjongo eyabiwe. Uma amalungu eqembu ezizwa exhumekile futhi ehlonishwa, kudala iluphu yempendulo ekhuthaza ukusebenza kukonke. Njengoba kushiwo kokuthunyelwe, amaqembu anenhlalakahle ephezulu abona izinzuzo ezibalulekile enzuzweni nasekugcinweni. Kumayelana nokudala indawo lapho wonke umuntu engakhula ndawonye.

Iziphi ezinye zezindlela ezisebenzayo zokuqala ukwakha isiko leqembu eleseka kakhulu?

Qala ngokuxhumana okuvulekile, ukungena okuvamile, nokugubha ukuwina okuncane ndawonye. Khuthaza ukuqashelwa kontanga futhi udale izindawo eziphephile zokwabelana ngezinselele. Ukuze uthole isiqondiso esihlelekile, izinkundla ezifana ne-Mewayz zinikeza amamojula angu-207 agxile ku-dynamics yeqembu nokuphila kahle, okwenza kube lula ukwenza izinguquko ezinhle ngendlela ehlelekile.

Ngingayikala kanjani inhlalakahle yeqembu lami ngempumelelo?

Sebenzisa izinhlolovo zokushaya kwenhliziyo ezivamile, landelela amamethrikhi angukhiye afana namazinga okugcinwa nokukhiqiza, futhi unake impendulo yekhwalithi ngesikhathi somuntu oyedwa. Bheka izimpawu zokubandakanya nokusebenzisana. Ucwaningo lwe-Gallup okubhekiselwe kulo lubonisa ukuthi ukuthuthukiswa okulinganisekayo enhlalakahleni kuhlobana ngokuqondile nemiphumela yebhizinisi engcono.

Ithimba lethu likude. Singalukhuthaza kanjani ubudlelwano kanye nokuchuma kweqoqo?

Beka phambili imisebenzi yokwakha iqembu ebonakalayo, sebenzisa amakholi wevidiyo ukuze uthole izingxoxo eziphusile, futhi usungule iziteshi zokuxhumana ezicacile. Dala amathuba okusebenzelana okungakahleleki, njengamakhefu ekhofi abonakalayo. Amathuluzi afana ne-Mewayz ($19/mo) ahlinzeka ngamamojula asebenziseka kude ukuze asize amaqembu asabalalisiwe akhe ukwethembana nokugcina umuzwa oqinile wenjongo eyabiwe.