55+ Healthcare Practice Management Statistics and Software Adoption Trends (2024)

Ukuphathwa komkhuba wokunakekelwa kwezempilo kube noshintsho olukhulu eminyakeni yamuva, eqhutshwa ukuthuthuka kwezobuchwepheshe, izinguquko zemithetho, namashifu abangelwa ubhubhane. Lokhu kuhlaziya okuphelele kuhlola izibalo ezibalulekile ezingu-55+ eziveza ukuthi izinqubo zezokwelapha zamukela futhi zizuza kanjani kusofthiwe yokuphatha yesimanje.

Usayizi Wemakethe kanye Nezibalo Zokukhula

Imakethe yesofthiwe yokuphatha ukunakekelwa kwezempilo iyaqhubeka nokukhula njengoba izinqubo ziqaphela izinzuzo zokusebenza nezezimali zokuguqulwa kwedijithali.

1. $15.8 billion usayizi wemakethe yomhlaba ngo-2024 - Imakethe yesistimu yokuphatha kulindeleke ukuthi ifinyelele ku-$15.8 billion emhlabeni jikelele, kanti iNyakatho Melika ibala u-48% wesamba semali engenayo (Fortune Business Insights)
2. 14.2% CAGR kuze kube ngu-2030 - Imakethe ikhula ngezinga lokukhula elihlanganisiwe laminyaka yonke lika-14.2%, lidlula kakhulu ukukhula kwe-IT kwezokunakekelwa kwezempilo (MarketResearch.com)
3. 38% wokuthuthukiswa kwesofthiwe yezinhlelo zezinqubo ngo-2024 - Cishe izinqubo zezokwelapha ezingu-4 kwezingu-10 ezihloselwe ukuthuthukisa noma ukushintsha amasistimu azo okuphatha phakathi nezinyanga eziyi-12 ezilandelayo (Uhlolo lwe-MGMA)
4. 72% ukwanda kokwamukelwa kwamafu kusukela ngo-2020 - Ukwamukelwa kwesistimu esekelwe efwini kukhuphuke kusuka ku-53% kuya ku-85% wemikhuba eminyakeni emine nje (KLAS Research)
5. $4.3 bhiliyoni echithwa ekusetshenzisweni kwezinsizakalo minyaka yonke - Izinsiza zokuqalisa nokuhlanganisa zimelela ingxenye ebalulekile yesamba sezindleko zemakethe (Gartner)

EHR kanye ne-EMR Adoption Statistics

Amarekhodi ezempilo ka-elekthronikhi akha isisekelo sokuphathwa komkhuba wesimanjemanje, ngokutholwa okuseduze kwendawo yonke kodwa amazinga ahlukahlukene okusebenza.

1. 96% wezibhedlela zinobuchwepheshe obuqinisekisiwe be-EHR - Amazinga okutholwa esibhedlela adlula kancane izilungiselelo ze-ambulensi, nakuba ukujula kokusetshenziswa kushintsha kakhulu (Idatha ye-ONC)
2. 67% wezinqubo zisebenzisa ama-EHR ekubandakanyekeni kwesiguli - Izingxenye ezimbili kwezintathu ziphakamisa amandla e-EHR okufinyelela kuphothali yesiguli nokuxhumana (AmericanEHR Partners)
3. 42% amaphutha emithi encishisiwe - Imikhuba yokusebenzisa amasistimu e-EHR abanzi abika ukuthuthukiswa okukhulu kokuphepha kwesiguli (Ucwaningo lwe-AHRQ)
4. 58% wabahlinzeki bacaphuna ukusebenzisana njengenselele ephezulu - Ukwabelana ngedatha phakathi kwamasistimu kuhlala kuyisithiyo esibalulekile ekusetshenzisweni okuphelele kwe-EHR (Uhlolo lwe-CHIME)
5. amaminithi angu-23 alondolozwa ngokuhlangana kwesiguli ngasinye - Ukusetshenziswa okuphumelelayo kwe-EHR kunciphisa isikhathi sokubhala kusuka kumaminithi angu-35 kuya kwangu-12 ngokwesilinganiso (I-Journal of Medical Systems)

Izibalo Zokuhlanganisa I-Telehealth

Ubhubhane lwe-COVID-19 lusheshise ukutholwa kwe-telehealth, ngezinqubo eziningi manje ezihlanganisa ukunakekelwa okubonakalayo kumamodeli wabo wesevisi.

1. 76% wezinqubo zinikela ngezinsiza ze-telehealth - Ikhuphuke isuka ku-2% kuphela ngo-2019, imele ukwanda ngo-3800% kokutholwa (AMA Digital Health Study)
2. 34% wokuvakasha kwesiguli okwenziwa nge-telehealth - I-Telehealth ilandisa cishe ingxenye eyodwa kwezintathu yazo zonke iziguli ezilaliswa ngaphandle (Ukuhlaziywa Kwedatha ye-CDC)
3. 62% ukwaneliseka kwesiguli nge-telehealth - Iningi leziguli libika umuzwa omuhle ngokulethwa kokunakekelwa okubonakalayo (Cindezela i-Ganey Survey)
4. 28% ukuncishiswa kwezilinganiso zokungaboniswa - Isebenzisa amasistimu ezempilo ahlanganisiwe ahlangabezana nokulahlwa kwe-aphoyintimenti okuphansi kakhulu (Idatha ye-MGMA)
5. 89% wezinqubo zihlela ukuhlanganiswa kwe-telehealth unomphela - Cishe yonke imikhuba ihloselwe ukulondoloza amakhono ezempilo ngemuva kobhubhane (HealthLeaders Survey)

I-Revenue Cycle Management Metrics

Ukusebenza kwezimali kuhlala kungumshayeli oyinhloko wokwamukelwa kwesofthiwe, nokuphathwa komjikelezo wemali engenayo okuzenzakalelayo okuletha izinzuzo ezinkulu.

1. Ukwehliswa okungama-45% kwamazinga okunqatshelwa kwesimangalo - Amasistimu azenzakalelayo abona amaphutha ngaphambi kokuthunyelwa, athuthukisa ukwamukelwa kwephasi yokuqala (NAHAM Benchmarking)
2. Ukwehliswa kwezinsuku ezingu-17 kuma-akhawunti atholwayo - Imikhuba yokusebenzisa amathuluzi e-RCM athuthukisiwe yehlisa izinsuku ze-A/R zisuka kwezingu-48 ziye kwezingu-31 ngokwesilinganiso (MGMA Financial Management)
3. $42,000 ukukhuphuka kwemali engenayo ngonyaka ngomhlinzeki ngamunye - Amasistimu e-RCM asebenzayo angenisa imali eyengeziwe eyengeziwe ngokuqoqwa okuthuthukisiwe (Uhlolo Lwezincwadi Ezimnyama)
4. 73% yokunqatshelwa kufakwe isikhalazo ngempumelelo - Amasistimu okulandela ngomkhondo azenzakalela athuthukisa kakhulu amazinga okuphika ukutholwa (Ukuhlaziywa kwe-HFMA)
5. ukwehla ngo-32% ezidingweni zezisebenzi ezikhokhayo - Ukuzenzakalela kunciphisa umsebenzi owenziwa mathupha, okuvumela ukushintshwa kwabasebenzi emisebenzini ebhekene nesiguli (Inhlolovo ye-AMGA)

Prakthiza Ukusebenza kahle kanye Nezibalo Zokukhiqiza

Ngaphandle kwamamethrikhi ezezimali, isofthiwe yokuphatha ukuzijwayeza iletha intuthuko enkulu yokusebenza ethuthukisa kokubili ulwazi lwabasebenzi nesiguli.

1. 28% ukukhuphuka kwevolumu yesiguli - Ukugeleza komsebenzi okuhlelekile kuvumela izinqubo ukubona iziguli eziningi ngaphandle kokwengeza abahlinzeki (Ucwaningo lwe-ACMPE)
2. Ukwehliswa okungama-41% esikhathini somsebenzi wokuqondisa - Abasebenzi bachitha isikhathi esincane behlela mathupha, bekhokha, nemisebenzi yokubhala imibhalo (Idatha Yokusebenza ye-MGMA)
3. 56% ukuthuthukiswa kokusebenza kahle kweshejuli ye-aphoyintimenti - Ukuhlela ku-inthanethi nezikhumbuzi ezizenzakalelayo zithuthukisa amakhalenda abahlinzeki (Inhlangano Yokuphathwa Kweqembu Lezokwelapha)
4. 67% yabahlinzeki babika ukutubeka okwehlile - Amasistimu asebenzayo anciphisa umthwalo wokuphatha onikela ekucindezelekeni kodokotela (AMA Physician Burnout Study)
5. 39% inqubo yokungena eshesha kwesiguli - Amafomu okungena edijithali kanye nokusebenza okuzenzakalelayo kokuqinisekisa okuhamba phambili kwehhovisi (PatientPop Survey)

Software ROI kanye nokuhlaziywa kwe-Cost-Benefit

Ukutshalwa kwezimali kubuchwepheshe bokuphatha buletha imbuyiselo elinganisekayo, nakuba izindleko zokusebenzisa nezimfuneko zokuqeqesha zihluka kakhulu.

1. Izindleko zokuqalisa ezimaphakathi: $40,000 ngomhlinzeki ngamunye - Ukuqaliswa kwesistimu okuphelele kudinga ukutshalwa kwezimali kwangaphambili okukhulu (Gartner Healthcare IT)
2. Isikhathi sokukhokha esiyizinyanga eziyi-14 - Izinqubo eziningi zibuyisela izindleko zokuqalisa phakathi nje konyaka owodwa (Izifundo ze-KLAS ROI)
3. 327% isilinganiso seminyaka emi-5 ye-ROI - Umkhuba ojwayelekile ukhiqiza u-$3.27 ku-$1 ngayinye etshalwe kusofthiwe yokuphatha (Forrester TEI Analysis)
4. 94% amamajini aphelele ezingxenyekazi zemodular - Izisombululo ezingaka njenge-Mewayz zithola inzuzo ephakeme ngokusebenza kahle (Idatha Yangaphakathi ye-Mewayz)
5. $0 imali yokumaketha ngabasebenzisi bezinto eziphilayo abangu-138K - Amasu okukhula aholwa ngumkhiqizo angasusa izindleko zokutholwa kwamakhasimende kuyilapho kulinganiswa kakhulu (Mewayz Growth Metrics)

Cloud vs. Izibalo Zokuthunyelwa Kwe-On-Premise

Okuncanyelwayo kokusebenza kushintshe kakhulu kuzixazululo ezisekelwe emafini, nakuba izidingo ezithile zokuzijwayeza zithonya ukukhetha okuhle kwezakhiwo.

1. 85% wokusetshenziswa okusha kusekelwe emafini - Iningi lezinqubo manje likhetha amamodeli e-SaaS kunezixazululo ezitholakala endaweni (IDC Health Insights)
2. 47% isamba sezindleko eziphansi zobunikazi bezinhlelo zamafu - Izingxenyekazi zekhompuyutha ezincishisiwe, ukugcinwa, nezimfuneko zabasebenzi zibangela ukonga okukhulu (Ukuhlaziywa kwe-Gartner TCO)
3. 99.95% isilinganiso sesikhathi sokusebenza samafu - Ingqalasizinda yamafu yesimanje inikeza ukwethembeka okuphakeme uma kuqhathaniswa namasistimu azibambele wona (Idatha Yemboni Yezempilo ye-AWS)
4. 62% yemikhuba icaphuna ukuphepha njengento eyinhloko yefu - Naphezu kwentuthuko, ukuvikeleka kwedatha kuhlala kuyisithiyo esiphezulu sokwamukelwa kwamafu (HealthIT Security Survey)
5. Amamojula angu-208 atholakala kuzingxenyekazi ze-modular - Amasistimu aphelele anikeza ukusebenza okubanzi ngezakhiwo ezisekelwe engxenyeni (Idatha Yeplathifomu ye-Mewayz)

AI kanye ne-Automation Adoption Statistics

I-Artificial Intelligence kanye nobuchwepheshe bokuzenzakalela kuguqula ukuphathwa komkhuba, nakuba amazinga okutholwa ehluka ngokusebenza.

1. 56% wezinqubo zisebenzisa i-AI ukuhlela i-aphoyintimenti - Ukuhlela okuhlakaniphile kumelela uhlelo lokusebenza lwe-AI oluvame kakhulu kuzilungiselelo zokunakekelwa kwezempilo (I-Accenture Digital Health Survey)
2. 45% ukuncishiswa kwesikhathi sangaphambili sokugunyazwa - Amasistimu anikwe amandla yi-AI enza lula ukuqinisekiswa komshwalense kanye nezinqubo zokugunyazwa (i-CAQH Index)
3. 38% wokubhala ngekhodi ngokuzenzakalela ngamathuluzi e-AI - Ukucubungula ulimi lwemvelo kunikeza ngokunembile amakhodi avela kumadokhumenti omtholampilo (Ucwaningo lwe-AHIMA)
4. 72% ukunemba kokubikezela okungaboniswa kwesiguli - Ama-algorithms okufunda ngomshini ahlonza ukulahlwa kwe-aphoyintimenti okungaba khona ukuze kungenelele ngokushesha (I-Journal of Medical Systems)
5. 29% wemikhuba inesabelomali esizinikele se-AI - Ukutshalwa kwezimali emandleni obuhlakani bokwenziwa kungena esikhungweni (Inhlolovo ye-Deloitte Health Care AI)

Isipiliyoni Sesiguli kanye namamethrikhi okuhlanganyela

Izinhlelo zesimanje zokuphatha ukuzijwayeza zithuthukisa kakhulu ukusebenzisana kwesiguli nokwaneliseka ngamathuluzi okuxhumana edijithali.

1. Ukwenyuka okungu-41% kuzikolo zokwaneliseka kwesiguli - Ukuzijwayeza ukusebenzisa izinkundla zokuhlanganyela ezibanzi zibona ukuthuthuka okuphawulekayo kumpendulo yesiguli (Cindezela Idatha ye-Ganey)
2. 68% weziguli zincamela ukuxhumana kwedijithali - Iningi lithanda imilayezo ye-elekthronikhi kunezingcingo zokuxhumana okujwayelekile (Ucwaningo Lokufinyelela Kwesiguli)
3. 53% ukuncishiswa kwevolumu yocingo - Ukuhlela ku-inthanethi nokuthumela imiyalezo kunciphisa ukugcwala kwefoni edeskini elingaphambili (Ucwaningo Lokuxhumana lwe-MGMA)
4. 79% weziguli zisebenzisa amaphothali esiguli uma etholakala - Ukwamukelwa kwephothali kuyaqhubeka nokukhula njengoba ukusebenza kwanda (Idatha Yokuzibandakanya Kwesiguli ye-ONC)
5. 34% ukuthuthukiswa kokubambelela ekunakekelweni kokuvikela - Amasistimu esikhumbuzi azenzakalelayo akhulisa kakhulu ukuthotshelwa kokuhlolwa okunconyiwe (Imibhalo Yemithi Yangaphakathi)

Ukuthobela Umthetho Izibalo Zokubika

Imithetho yokunakekelwa kwezempilo iyaqhubeka nokuvela, ishayela izimfuneko zesofthiwe yokuphatha ukuthobela kanye namandla okubika.

1. 93% wezinqubo zihlangabezana nezimfuneko zokubika ze-MIPS - Imikhuba eminingi efanelekayo ibamba iqhaza ngempumelelo ezinhlelweni zokukhokha ezisekelwe kunani (Idatha ye-CMS MIPS)
2. amahora angu-42 ngeviki alondolozwe embikweni wokuthobelana - Amasistimu azenzakalelayo anciphisa ngokumangalisayo isikhathi sokulandelela okulawulwayo (Inhlangano Yokuthobela Ukunakekelwa Kwezempilo)
3. Ukwehliswa okungamaphesenti angama-78 esikhathini sokulungiselela ukucwaningwa kwamabhuku - Izinhlelo ezimaphakathi zamadokhumenti ziqondisa izinqubo zokuphendula ukuhlolwa (I-OIG Audit Analysis)
4. 67% wezinqubo zisebenzisa isofthiwe ukuthobela imiyalelo ye-opioid - Ukuhlanganiswa kwe-PDMP kusiza ukubhekana nobhubhane lokusebenzisa kabi izidakamizwa (CDC Prescription Data)
5. ukuthuthukiswa okungu-56% kumiphumela yokuhlolwa kokuthotshelwa kwe-HIPAA - Ukuqapha okuzenzakalelayo kanye nemibhalo kuthuthukisa ukubambelela kokulawulwa kobumfihlo (HIPAA Journal Survey)

Izibalo Zokusetshenziswa Nokuqeqesha

Ukwamukelwa kwesofthiwe okuyimpumelelo kudinga ukuqaliswa ngokucophelela nezinhlelo zokuqeqesha abasebenzi.

1. 62% wokusetshenziswa kuqedile ngeshejuli - Ukuphathwa kwephrojekthi ngendlela efanele kuqinisekisa izinsuku ezifika ngesikhathi (Isifundo Sokuqalisa Se-HIMSS)
2. ukuqeqeshwa okumaphakathi kwamahora angu-24 ngomsebenzisi ngamunye - Izinhlelo zokuqeqesha ezibanzi zidinga ukutshalwa kwezimali kwesikhathi esibalulekile kodwa zikhokha izinzuzo zesikhathi eside (ATD Healthcare Training)
3. 73% abasebenzi abanethezekile ngamasistimu amasha ngemva kwezinsuku ezingu-90 - Abasebenzisi abaningi bathola amakhono phakathi nezinyanga ezintathu zokuqaliswa (KLAS Adoption Metrics)
4. 38% idiphu yokukhiqiza phakathi nokuqaliswa - Ukuncipha kokukhiqiza kwesikhashana kuvamile ngezikhathi zoshintsho (Gartner Change Management)
5. 89% izinga lokutholwa kwabasebenzisi ngokuqeqeshwa okufanele - Izinhlelo zokuqeqesha eziphumelelayo ziqhuba cishe ukusetshenziswa kwesistimu yendawo yonke (Shintsha Inhlolovo Yokunakekelwa Kwezempilo)

Amathrendi Akusasa Nezibikezelo

Ubuchwepheshe obusafufusa namamodeli wokuzijwayeza athuthukayo azoqhubeka nokubumba izidingo zesofthiwe yokuphatha ukuzijwayeza.

1. 47% wezinqubo zezinhlelo zokutshala izimali ze-AI phakathi nezinyanga ezingu-24 - Cishe uhhafu uhlose ukwandisa amakhono obuhlakani bokwenziwa (i-Deloitte Health Care Outlook)
2. ukukhula okungu-58% okubikezelwe ezinkundleni eziqondene ne-telehealth - Amathuluzi okuphatha ukunakekelwa okukhethekile amele ingxenye ekhula ngokushesha kakhulu (u-Frost no-Sullivan)
3. 62% wemikhuba ecabangela i-blockchain yamarekhodi ezempilo - Ubuchwepheshe beleja esabalalisiwe buyazuza ekulawuleni idatha evikelekile (IBM Health Survey)
4. 74% weziguli zifuna amathuluzi ezempilo edijithali engeziwe - Isidingo sabathengi siqhubekisela phambili ukwakheka okusha ekubandakanyekeni kwesiguli (Rock Health Survey)
5. $19-49/intengo yenyanga yezinkundla ezibanzi - Amanani ancintisanayo enza ukusebenza okuthuthukile kufinyeleleke kuzinqubo zabo bonke osayizi (Ukuhlaziywa Kwentengo kwe-Mewayz)

Imibuzo Evame Ukubuzwa

Yini i-avareji yezindleko zesofthiwe yokuphatha ukuzijwayeza umkhuba omncane?

Ezenzweni ezincane (abahlinzeki abangu-1-5), isofthiwe yokuphatha ukuzijwayeza ivamise ukubiza phakathi kuka-$500-$2,000 ngomhlinzeki ngamunye ngenyanga ngamasistimu asekelwe kumafu. Izinkundla ezijwayelekile ezifana ne-Mewayz zinikeza amanani avumelana nezimo kakhudlwana aqala ku-$19-49 ngenyanga ngomsebenzisi ngamunye, okwenza ukusebenza okuthuthukile kufinyeleleke kuzinqubo ezincane ngaphandle kokutshalwa kwezimali okukhulu kwangaphambili.

Kuthatha isikhathi esingakanani ukuqaliswa okujwayelekile kwesofthiwe yokuphatha ukuzijwayeza?

Izikhathi zokusetshenziswa ziyahluka kakhulu ngosayizi wokuzijwayeza nobunkimbinkimbi besistimu. Izinqubo ezincane ngokuvamile zingasebenzisa amasistimu amafu ayisisekelo emavikini angu-4-8, kuyilapho izinqubo ezinkulu zingadinga amaviki angu-12-24 ukuze kusetshenziswe ibhizinisi eliphelele. Izinto ezithinta umugqa wesikhathi zihlanganisa inkimbinkimbi yokuthutha idatha, izimfuneko zokuqeqeshwa kwabasebenzi, nokuhlanganiswa namasistimu akhona.

Iyiphi i-ROI engayilindela kwisofthiwe yokuphatha ukuzijwayeza?

Imikhuba eminingi izuza i-ROI enhle phakathi nezinyanga eziyi-12-18. Izimbuyiselo ezijwayelekile zihlanganisa u-$42,000 wemali engenayo yonyaka eyengeziwe ngomhlinzeki ngamunye, ukuncipha ngo-45% ekuphikisweni kwezimangalo, ukukhuphuka ngo-28% komthamo wesiguli, kanye nokwehla ngo-32% ezidingweni zezisebenzi ezikhokhisayo. Isilinganiso seminyaka engu-5 se-ROI sidlula u-300% ngokokuhlaziywa kwe-Forrester TEI.

Ukuhlanganiswa kwe-telehealth kuzithinte kanjani izimfuneko zesofthiwe yokuphatha ukuzijwayeza?

Ukuhlanganiswa kwezempilo sekuyisidingo esijwayelekile, ngo-76% wezinqubo manje ezihlinzeka ngezinsizakalo zokunakekelwa okubonakalayo. Lokhu kuye kwaqhuba isidingo samakhono ahlanganisiwe okuhlela, ukukhokha, kanye namadokhumenti ahlanganisa kalula ukuvakasha komuntu siqu kanye nokuvakasha okubonakalayo. Izinkundla kufanele manje zisekele inkomfa ngevidiyo, imiyalezo evikelekile, nokuqapha okukude kuyilapho igcina ukuthobela imithetho eguqukayo yezempilo.

Iziphi izici ezibaluleke kakhulu okufanele uzibheke kuhlelo lokusebenza lokuphatha?

Izici ezibalulekile zifaka ukusebenza okuhlanganisiwe kwe-EHR/RCM, amandla efoni, iphothali yesiguli namathuluzi okuxhumana, ukukhokha okuzenzakalelayo nokuphathwa kwezimangalo, ukubika nokuhlaziya, ukusebenzisana nezinye izinhlelo, ukufinyeleleka kweselula, nokusekelwa kokuthobela imithetho. Izinkundla ezijwayelekile ezivumela izinqubo ukukhetha izici ezidingekayo kuphela ngokuvamile zinikeza inani elingcono kunezinhlelo ze-monolithic zonke-in-one.

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