Izindlela ezi-4 zokuvala izikhala zokukhiqiza emsebenzini

Inganekwane Yempi Yezizukulwane Emsebenzini

Ngena cishe kunoma yiliphi ihhovisi elinohlelo oluvulekile namuhla futhi uzothola izizukulwane ezine ezihlukene zisebenza ndawonye — Ama-Baby Boomers azakhele wonke umsebenzi ngokuxhawulana nokwethembeka, abaphathi bakwa-Gen X abaye babhekana nokuwohloka komnotho futhi bafunda ukwenza okwengeziwe ngokuncane, Iminyaka Eyinkulungwane eyalungisa kabusha okulindelekile mayelana nenjongo nokuvumelana nezimo, kanye nabasebenzi bakwa-Gen Z abafike sebevele benolwazi olunzulu ngamathuluzi okufunda edijithali. Ukushuba kwesimo phakathi kwala maqembu kuhlaziywe, kwenziwa idrama, futhi kwenziwa imali embonini encane yochwepheshe bendawo yokusebenza. Kodwa okuningi kwalokho kuhlaziya kugeja iphuzu ngokuphelele.

Ukungqubuzana kwezizukulwane emsebenzini akuyona impi yesiko. Kuyinkinga yokusebenza. Lapho amaqembu entula amasistimu okwabelwana ngawo, izinhlaka zokuxhumana ezisobala, kanye nokugeleza komsebenzi okuchazwe ngokucacile, umehluko wesizukulwane uthola icala lokwehluleka okuyizikhala zokuphatha. Izindaba ezinhle ukuthi lezo zikhala ziyalungiseka - hhayi ngamasemina okuzwela okuyisibopho, kodwa ngezinguquko ezingokoqobo zesakhiwo ezinikeza isizukulwane ngasinye lokho esikudinga ngempela: ukucaca, umnikelo, kanye nokuxhumana.

Ngokocwaningo lwe-Deloitte lwango-2024, izinhlangano ezinokubambisana okuqinile phakathi kwezizukulwane zibika ngo-21% ukugcinwa kwabasebenzi okuphezulu kanye no-19% wokukhiqiza kweqembu okungcono kunoontanga bazo. Izinkampani ezithola leli lungelo akuzona ezifundisa abantu bazo mayelana nokubekezelelana - yizo ezakha izindawo zokusebenza lapho izitayela ezahlukene zokusebenza zingahlala ndawonye ngendlela ephumelelayo. Nazi izindlela ezine eziqinisekisiwe zokwenza lokho kwenzeke.

Miselela Ukuqagela Ngedatha Mayelana nokuthi Abantu Bakho Basebenza Kanjani

Isinyathelo sokuqala sokuvala izikhala ezikhiqizwayo silula ngendlela ekhohlisayo: yeka ukuqagela. Abaphathi abaningi basebenza ngemibono eyifa - i-Baby Boomer ezonda ubuchwepheshe, iMillennial edinga ukunconywa njalo, isisebenzi sakwa-Gen Z esixhumana ngokukhethekile ngama-meme. Lawa ma-caricatures aqukethe iqiniso elanele ukuze uzizwe uwusizo futhi uhlanekezela okwanele ukuze udale umonakalo wangempela uma uthengiswa kubantu ngabanye.

Indlela engcono ukuqoqa idatha yangempela yokuthi abasebenzi bakho basebenza kanjani. Lokhu kusho ukulandelela ukuhamba komsebenzi wephrojekthi, amaphethini okuxhumana, kanye nezingqinamba ngaphandle kokuqagela mayelana nokuthi ubani ozibangelayo. Lapho umqondisi we-akhawunti oneminyaka engu-58 ubudala kanye nomhlaziyi osemncane oneminyaka engu-26 ubudala bobabili bephuthelwa umnqamulajuqu ofanayo, inkinga cishe ayilokothi ibe "yezizukulwane." Ngokuvamile kuba ukwehluleka kwenqubo — ukunikezwa okungacacile, ukusebenzisa amathuluzi anganele, noma isiteshi sokuxhumana esingasinikezeli isitayela sangempela sokusebenza sanoma yimuphi umuntu.

Amapulatifomu afana ne-Mewayz anikeza amaqembu okusebenza ukubonakala kwangempela ekusebenzeni kokugeleza komsebenzi kuyo yonke iminyango nezindima, ngaphandle kokudinga i-PhD ekuhlaziyeni idatha. Uma abaphathi bebona lapho imisebenzi ima khona, yiziphi izintambo zokuxhumana ezingaphendulwanga, nokuthi yimaphi amalungu eqembu athwele umthwalo wokuphatha ongalingani, bayayeka ukuhlonza izimpawu bese baqala ukuxazulula izinkinga eziwumsuka. Idatha ayinaso isizukulwane - futhi uma uhola ngayo, ususa umjikelezo wokusola ngaphambi kokuthi uqale.

Yakha I-Mentorship Egeleza Ngazo Zombili Izikhombisi-ndlela

Ukufundisa ngokwesiko ezinhlanganweni eziningi kusebenza ohlangothini olulodwa: isisebenzi esiphezulu sifundisa isisebenzi esincane. Le modeli isebenze kahle ezimbonini ezihamba kancane lapho ulwazi lwesikhungo bekuyimali eyinhloko yentuthuko. Emhlabeni lapho amathuluzi, izimiso, nezimo zemakethe ezilolonga ibhizinisi zingashintsha kakhulu phakathi nekota eyodwa yezimali, ukwelulekwa ngendlela eyodwa kushiya inani — nabantu — ngemuva.

Izinhlelo zokuqondisa ezihlehliswayo, lapho abasebenzi abasebasha beqeqesha ozakwabo abanolwazi olunzulu ngamathuluzi edijithali, izinkundla ezivelayo, nokuziphatha okusha kwabathengi, kubonise imiphumela emangalisayo uma zisetshenziswa ngokucabangisisa. I-Microsoft yethule uhlelo oluhlelekile lokuqondisa kabusha ekuqaleni kwawo-2000 olutuswa kabanzi ngokusiza abaholi abaphezulu baqonde umthelela we-inthanethi kusofthiwe yebhizinisi ngaphambi kokuba izimbangi zenze. Muva nje, izinkampani ezifana ne-Unilever kanye ne-IBM zenze ukweluleka okubili kwaba ingxenye esemthethweni yokuthuthukiswa kobuholi - hhayi njengesinyathelo sokuzizwa ujabule, kodwa njengesu lokuncintisana.

"Umcabango oyingozi kakhulu kunoma iyiphi inhlangano ukuthi abantu abaneminyaka eminingi yesipiliyoni banolwazi olufaneleka kakhulu. Ezimakethe ezihamba ngokushesha, ukuhambisana nesikhathi sokuhlala kuyizinto ezihlukene ngokuphelele - futhi izinkampani ezibadidayo ziyazikhokhela."

Ukhiye wokwenza umsebenzi wokufundisa ohlehlayo uwukwenza ube semthethweni ngaphandle kokuqina. Bhanqa abantu abanezikhala ezihambisanayo zangempela - umqondisi wezentengiso ongumakadebona ozabalaza ne-CRM ezenzakalelayo eduze komhlaziyi omncane ongakaze akhe ubudlelwano beklayenti kusukela ekuqaleni - futhi ubanike inkundla ehlelekile kodwa ekhululekile ukuze bashintshisane ngobungcweti. Ukuthembana okuhlobene okwenzeka kulokhu kubhanqwa kudlula njalo uhlelo ngokwalo, kudala uhlobo olufana ncamashi lwezicubu ezixhumene eziphuma ezizukulwaneni ezehlisa ukungqubuzana futhi zisheshise ukuxazulula izinkinga.

Faka Izinqubo Ezijwayelekile Ngaphandle Kokulinganisa Abantu

Omunye wemithombo evame kakhulu yokushayisana kwesizukulwane akusona isimo sengqondo noma ukuziphatha komsebenzi — kuwukungqubuzana kokuthi umsebenzi wenziwa kanjani. Uma zingekho izinqubo ezimisiwe zokugibela ikhasimende, ukubika izindleko, ukunikezwa kwephrojekthi, noma ukubuyekezwa kokusebenza, wonke umuntu uzenza ngendlela ezenzakalelayo ohlelweni alwazi kangcono. Abasebenzi abadala bancike kumaketanga e-imeyili namadokhumenti aphrintiwe. Abasebenzi abasebancane bakha amakhasi we-Notion kanye nemicu ye-Slack. Akekho onephutha, nokho akekho ongathola lutho.

Isixazululo ukumisa inqubo - ukwakha ukugeleza komsebenzi okucacile, okubhaliwe okulandelwa yiwo wonke umuntu ngaphandle kwesitayela sakhe sokuxhumana asithandayo. Lokhu akukhona mayelana nokuphoqa umphathi wezokusebenza oneminyaka engama-55 ukuthi athathe imikhuba yedijithali efanayo njengomxhumanisi wezokuthengisa oneminyaka engama-24. Kumayelana nokudala ingqalasizinda okwabelwana ngayo ukuze umkhiqizo womsebenzi ungaguquki ngisho noma izitayela zokusebenza zomuntu ngamunye zingasebenzi.

I-Mewayz yakhelwe ngokukhethekile le nselele. Ngamamojula ahlanganisiwe angaphezu kuka-207 ahlanganisa yonke into kusukela ku-HR kanye ne-payroll kuya ku-CRM, ama-invoyisi, nokuphathwa kwephrojekthi, kunikeza amabhizinisi indawo yokusebenza eyodwa amaqembu ahlukene nezizukulwane ezihlukene ezingafinyelela kuzo ngokugeleza komsebenzi okuklanyelwe izindima zabo - hhayi iminyaka yabo yokuzalwa. Lapho uhlelo lusingatha inqubo, abantu bangagxila emsebenzini. Phakathi kwabasebenzisi be-Mewayz abangu-138,000 emhlabeni jikelele, inzuzo evame kakhulu ebikiwe ayisona isici esisodwa - ukuncishiswa kokungqubuzana kwangaphakathi okuvela kuwo wonke umuntu ekugcineni osebenza kusukela kusisekelo sokusebenza esifanayo.

Dala Izinkambiso Zokuxhumana Ezingathandi Noma Isiphi Isitayela Esisodwa

Umehluko wesitayela sokuxhumana phakathi kwezizukulwane ungokoqobo, kodwa uhunyushwa ngokungeyikho. I-Baby Boomer encamela ukushaya ucingo kunomlayezo we-Slack ayinankani - isebenzisa imidiya lapho ixhumana khona ngempumelelo kakhulu. Isisebenzi sakwa-Gen Z esiphendula umbuzo onzima ngomlayezo wombhalo onemisho emibili asichithi - sixhumana ngefomethi lapho sikhuluma kahle khona. Inkinga ivela lapho izinhlangano zinikeza ilungelo ngokungagunci ngesitayela esisodwa ngaphezu kwezinye, ngokuvamile ngaphandle kokuqaphela ukuthi ziyasenza.

Ukuthuthukisa imikhuba yokuxhumana esobala, ebhaliwe kususa ukungaqondakali okuvumela ukucasuka ukuba kwakheke. Le mikhuba ayidingi ukuba ibe nemingcele - idinga nje ukuthi icace. Cabangela izivumelwano zethimba lokwakha ezibhekana nalokhu okulandelayo:

• Okulindelwe isikhathi sokuphendula ngesiteshi — yini ebalwa njengokuphuthumayo, yini engalinda amahora angu-24, futhi imaphi amathuluzi afanele ukuthi yiziphi izinhlobo zokuxhumana
• Izinkambiso zomhlangano — uma umhlangano udingeka uma kuqhathaniswa nesibuyekezo se-async sanele, kanye nendlela amanothi omhlangano nezinto zesenzo ezibhalwa ngayo futhi kwabelwane ngazo
• Izindlela zokukhuphuka — ukuthi amalungu eqembu anoma iyiphi ileveli yokuhlangenwe nakho angaphakamisa kanjani ukukhathazeka, avimbe amafulegi, noma acele ukusekelwa ngaphandle kokuzulazula ngezigaba ezingashiwongo
• Amazinga amadokhumenti — lapho kuhlala khona ulwazi lwephrojekthi, ukuthi lubuyekezwa kanjani, nokuthi ubani onesibopho sokuyinakekela
• Amaphrothokholi empendulo — ukuthi izingxoxo zokusebenza zenzeka kanjani, ngaziphi imvamisa, futhi ngayiphi ifomethi

Lapho le mikhuba ihlanganiswa yithimba kunokuba inikezwe abaphathi, izilinganiso zokutholwa zikhuphuka kakhulu. Ucwaningo lwango-2023 lweMcKinsey luthole ukuthi amaqembu achaza ngokuhlanganyela izimiso zawo zokuxhumana abika ukungqubuzana okumbalwa phakathi kwabantu okungama-34% kunamaqembu asebenza ngaphansi kwegunya lokuxhumana eliphansi phezulu. Isenzo sokudala imikhuba ndawonye siwumsebenzi wezizukulwane zonke — owakha ukuhloniphana okuklanyelwe ukuvikela.

Ukuqashelwa Kabusha Kokusebenza Ukuze Unikele Emnikelweni Womvuzo, Hhayi Ukuhambisana

Ukuqashelwa kokusebenza kungenye yezindawo lapho ukungqubuzana kwesizukulwane kungqubuzana khona kakhulu — hhayi ngoba izizukulwane ezihlukene zinamanani angahambisani, kodwa ngenxa yokuthi amasistimu okuqaphela ngokwesiko aklanyelwe indawo yokusebenza engasekho. Ukubuyekezwa kwaminyaka yonke, ukukhushulwa okusekelwe esikhathini sokuhlala, kanye nemicimbi yokuqashelwa komphakathi eyakhelwe phezu kokweqa konke kukhombisa ukuqagela mayelana nomsebenzi owawuvele uphelelwe yisikhathi ngaphambi kokuba ubhubhane luhlelwe kabusha ukuthi abantu banikela kanjani futhi kuphi.

Amasistimu esimanjemanje adinga ukuguquguquka ngokwanele ukuze ahloniphe izitayela zokunikela. Umphathi wephrojekthi oneminyaka engu-52 ubudala owachitha izinyanga eziyisithupha ngokuthula ezinzisa ubudlelwano beklayenti obungasebenzi ufanelwe ukuqashelwa njengoba nje nesikhulu se-akhawunti esineminyaka engu-28 esivale isivumelwano sokubonakala okuphezulu. Umnikelo owodwa uyabonakala; enye yisakhiwo. Zombili zingokoqobo. Amasistimu avuza kuphela uhlobo olubonakalayo axosha ngokuqondile abantu abenza umsebenzi oyisisekelo owenza ukuwina okubonakalayo kwenzeke.

Cabangela ukudizayina kabusha indlela yakho yokuqaphela mayelana nezimiso ezintathu eziyinhloko: imvamisa ngaphezu kokusemthethweni (ukwazisa okuvamile kudlula imicimbi yaminyaka yonke), ukucaciswa ngaphezu kwezikhundla eziphezulu (uqaphela umsebenzi wangempela, hhayi isihloko noma isikhundla), kanye nokuzikhethela phezu kwesibopho (ukuvumela abantu bakhethe ukuthi ukuqashelwa kusesidlangalaleni noma kuyimfihlo). Abasebenzisi abaningi be-Mewayz bashumeke le migomo ekugelezeni komsebenzi kwemojuli ye-HR, bedala ukungena okuzenzakalelayo kanye nokwazisa okuyingqopha-mlando okungadingi ukuthi abaphathi bakhumbule — badinga nje isistimu ukuthi iqhubekisele phambili ingxoxo efanele ngesikhathi esifanele.

Funda Emabhizinisini Ahlale Ekwenza Kahle Lokhu

Amabhizinisi omndeni abelokhu ezulazula kubasebenzi bezizwe ngezizwe amakhulu eminyaka, imvamisa enezinsiza ezimbalwa kakhulu nezabelo eziphakeme kakhulu kunamabhizinisi ezinkampani. Amabhizinisi omndeni angcono kakhulu asinda ezinguqukweni zesizukulwane hhayi ngoba awakho ukungqubuzana - awakho - kodwa ngoba athuthukise ingqalasizinda yamasiko ebamba ubudlelwano ndawonye ngenxa yokungavumelani. Bahlukanisa izindima ebudlelwaneni. Bahlanganisa ulwazi lwesikhungo. Bakha ukulandelana kube isu esikhundleni sokukuthatha njengenhlekelele okufanele uyilawule ngemva kweqiniso.

Lezi zimiso zikala. Amabhizinisi nezingcweti eziyi-138,000 abasebenzisa i-Mewayz basukela kosebenza ngabodwana kuya ezinkampanini ezimaphakathi nezimakethe ezinezinhlaka eziyinkimbinkimbi zamaqembu amaningi. Ababelana ngakho kuwukuqaphela ukuthi ukucaca kokusebenza kuyisisekelo sokuzwana kwabantu. Lapho abantu beqonda izindima zabo, bekwazi ukufinyelela olwazini abaludingayo, futhi bebona ukuthi umnikelo wabo uhlangana kanjani nomphumela omkhulu, umehluko oqhubekayo uba impahla esikhundleni sezikweletu — amaphuzu ahlukile enkingeni efanayo kunokuba aqhudelane ngezimangalo empendulweni efanele.

Indaba yokungqubuzana kwesizukulwane izoqhubeka ikhiqize ukuchofoza, izinkontileka zokubonisana, namaphaneli enkomfa. Kodwa izinhlangano ezidonsela phambili akuzona eziwina inkulumo-mpikiswano - yizona ezakha buthule izinhlelo, izinkambiso, namasiko okwenza inkulumo-mpikiswano ingabi namsebenzi. Izizukulwane ezine endaweni eyodwa yokusebenza aziyona inkinga ukuyiphatha. Kuyinzuzo yokuncintisana elinde ukuvulwa.

Imibuzo Evame Ukubuzwa

Yisiphi isinyathelo sokuqala esisebenza kahle kakhulu sokuvala izikhala ezikhulayo emsebenzini?

Qala ngokufaka ilukuluku esikhundleni sokuqagela. Isizukulwane ngasinye siletha amandla ahlukile alondolozwe isimo sezomnotho nezobuchwepheshe esikhulele kuso. Dala amathuba ahlelekile - amapheya wokufundisa avela ezizukulwaneni ezahlukene, amaqembu ephrojekthi yeminyaka exubile, noma izindawo zokusebenza ezabiwe zedijithali - eziphoqa ukubambisana phezu kokuncintisana. Uma abantu bexazulula izinkinga zangempela ndawonye, ​​imibono ecatshangwayo yesizukulwane ivame ukushabalala ngokushesha kunanoma iyiphi iseshini yokuqeqesha ukuzwela.

Abaphathi bangayivimba kanjani ingxabano yesizukulwane ukuthi ilimaze ukukhiqiza kweqembu?

Abaphathi kufanele bagxile kokulindelwe okusekelwe emiphumeleni kunokuba bagxile kulokho okusekelwe enqubweni. Abasebenzi abasebasha bangase bathande ukuxhumana kwedijithali okungavumelani ngesikhathi abasebenzi abakhulu bencike ekuhloleni ubuso nobuso - kokubili kungahlalisana. Amathuluzi ahlanganisa ukuhamba komsebenzi asiza kakhulu lapha. I-Mewayz, i-OS yebhizinisi enamamojuli angu-207 eqala ku-$19/ngenyanga kokuthi app.mewayz.com, ivumela amaqembu ukuthi asebenzisane kuzo zonke izitayela zokuxhumana ngaphandle kokuphoqelela wonke umuntu kusistimu eyodwa eqinile.

Ingabe ubuchwepheshe bungasiza izizukulwane ezahlukene zisebenze kangcono ndawonye, noma bunganweba ukuhlukana?

Ubuchwepheshe bukhulisa igebe kuphela uma bethulwa ngaphandle kokugibela okufanele noma umongo. Uma izinkundla zihlakaniphile futhi zakhelwe inhloso yemisebenzi yebhizinisi langempela, ziba indawo evamile kunokuba kube inkundla yempi. Amapulatifomu afana ne-Mewayz (app.mewayz.com) ahlanganisa imisebenzi yebhizinisi engaphezu kuka-200 endaweni eyodwa, enciphisa ukungqubuzana kokuzulazula kwamathuluzi amaningi anqanyuliwe - okwenza ukutholwa kufinyeleleke kalula kuzo zonke izizukulwane zeqembu.

Ingabe ukuhlukahluka kokukhiqiza empeleni kuyinzuzo yebhizinisi, noma kuyinselele yokuphatha?

Ucwaningo lubonisa ngokungaguquki ukuthi amaqembu ahlukene ngokwengqondo - okuhlanganisa nawahlukahlukene ngokwesizukulwane - enza kahle kakhulu kunamaqembu afanayo ekuxazululeni izinkinga. Inselele akukhona ukwehluka ngokwako kodwa ukungabibikho kwezinhlelo ezivumela izitayela zokusebenza ezihlukene zibe negalelo ngokulinganayo. Uma izinhlangano zitshala imali engqalasizinda efanele namasiko, ithimba elihlanganisa izizukulwane ezine liba ngenye yezinzuzo zalo ezihlala isikhathi eside zokuncintisana.