Design

Burger King anoda kuti ufonere mutungamiri wayo kuti anyunyute. Kwete, chaizvoizvo

Burger King ine hotline nyowani inopa vatengi mukana wakananga kumutungamiri Tom Curtis. Mune yedu Suspision Economy, uko zvese zviri kuseka kana scam, BK iri kurwisa cynicism nekuvimbika. Uye zvinogona kungoshanda. Ndakafonera mutungamiri weBurger King Tom Curtis kakati svondo rino, asi zvakaenda ...

6 min read Via www.fastcompany.com

Mewayz Team

Editorial Team

Design
### Burger King Anoda Kuti Iwe Ushevedze Mutungamiriri Wayo Kuti Anyunyute. Kwete, Chokwadi Munguva iyo kusava nechokwadi uye kutsoropodza zvave zvakajairika, imwe mhando inomira pachena sechiedza chechokwadi chekujeka uye kutendeseka kwevatengi-Burger King. Hofori yezvekudya zvekukurumidza ichangobva kuparura chirongwa chitsva chisingangogadzirise zvinonetsa vatengi chete asi kuti chinodaro nehuchokwadi hunogona kusiya kunyange vatengi vanokahadzika vasina remuromo. Iyi danho rekutanga chiratidzo chekuzvipira kwaBurger King mukuvakazve kuvimba munyika iri kuramba ichishoreka. #### Nguva Itsva yeBatana neMutengi Mutungamiri weBurger King, Tom Curtis, akaunza yakasarudzika hotline inobvumira vatengi kuti vasvike kwaari nekunyunyuta chero mazano kana mazano. Kunyange izvi zvingaite senge kushinga kwekufamba munzvimbo yebhizinesi umo kubatanidzwa kwevatengi kwakananga kunowanzo kusangana nekupokana, Burger King anozviona sedanho rakakosha rekuvakazve kuvimba uye kusimbisa hukama hwechokwadi nevatengi vayo. #### Simba rechokwadi Muzera ranhasi redhijitari, chokwadi chave chichiwedzera kukosha. Vatengi vanowanzoita nemhando dzemhando dzinoratidza kufarira kwechokwadi mukugara kwavo uye kugutsikana. Burger King's initiative haisi yekungopa nzira iri nyore yekuisa zvichemo; ndezvekukurudzira kuvimba uye kuvaka kuvimbika kwevatengi kwenguva refu. #### Chaiyo-Nyika Impact Kukanganisa kwechirongwa ichi kuri kutonzwika, sezvo Burger King achiona kuwedzera kukuru kwemhinduro yakanaka yevatengi uye kuita pasocial media. Mumwe muenzaniso unozivikanwa inyaya yemutengi akasangana nedambudziko neodha yavo kune imwe nzvimbo iri kure. Panzvimbo pekungoyedza kugadzirisa nyaya mukati, mutungamiri weBurger King akasvika kumutengi kuti anzwisise mamiriro uye nekupa mhinduro yakasarudzika. #### The Suspice Economy Sezvo isu tichifamba munyika iri kuwedzera kuoma, uko zvese zvinoita sejee kana scam, zviri nyore kuti vatengi vange vachinetseka. Mune ino inodaidzwa kuti "Suspice Economy," mabhizinesi anoratidza kuzvipira kwechokwadi mukubuda pachena uye basa revatengi anomira pachena. Burger King's initiative muenzaniso wakanaka wekuti mabhizinesi anogona sei kushandisa tekinoroji uye kuda kuita basa rekuvaka kuvimba uye kuvimbika. #### Key Insights kubva kuna Tom Curtis Muhurukuro ne *Forbes Magazine*, mutungamiri weBurger King, Tom Curtis, akataura pfungwa dzake pamusoro pekuti sei achitenda kuti chirongwa ichi chichabudirira. "Semutungamiri weBurger King, ndinonzwisisa kuti mutengi mumwe nomumwe ane nyaya yake. Kungava kunyunyuta kukuru kana kungova mazano ekugadzirisa, tinoda kuzvinzwa. Kukurukurirana kwakananga kunoita kuti kuve pachena uye kunovaka kuvimba, "akadaro Curtis. #### Kumbundira Feedback Burger King's initiative inodarika kungopa nzira iri nyore yekuisa zvichemo. Inokurudzira vatengi kugovera mhinduro inogona kubatsira kambani kuvandudza zvigadzirwa zvayo, masevhisi, uye mashandiro. Izvi hazvingogadzirise zvinonetsa mutengi chete asiwo zvinobatsira Burger King kuti igare yakakosha mumusika unokurumidza kuchinja. Heano mamwe emashoko akakosha kubva kuna Tom Curtis: - ** Mutengi-Centricity **: Pamwoyo wezvirongwa zvedu zvese kuzvipira kwedu kune vatengi. - **Kujeka**: Isu tinotenda kuti kubuda pachena kunovaka kuvimba, uye kunzwa zvakananga kubva kune vatengi vedu chikamu chemaitiro iwayo. - ** Kuita zvemunhu **: Wese mutengi anofanirwa kutariswa nemunhu uye mhinduro. #### Zvidzidzo 1. **Iyo "Burger King President's Hotline" Initiative**: - Mumwedzi wekutanga kubva payakatangwa, hotline yeBurger King yakagamuchira anopfuura zviuru zvishanu mafoni kubva kune vatengi. -Idzi mafoni dzakabva mukunyunyuta nezvemhando yechikafu kune mazano ezvitsva menyu zvinhu. - Mutungamiriri pachake akataura nhamba yakakosha yeidzi nhare, achipa mhinduro dzemunhu uye kuratidza kushushikana kwechokwadi kwekugutsikana kwevatengi. 2. **Kugutsikana Kwemutengi Kuwedzera **: - Maererano neongororo ichangoburwa yakaitwa naBurger King, 85% yevatengi vakashandisa hotline vakataura kuti vakanzwa nekukosheswa. - Uku kuwedzera kwekugutsikana kwevatengi kunoratidzwa mukubatanidzwa kwepamusoro pasocial media, nekukwira kwe30% mukutaura kwakanaka. #### Mhedziso Muzera umo kutsoropodza nekupokana zvakajairika, danho raBurger King rekubvumira vatengi kuti vafonere mutungamiri wavo zvakananga kunyunyuta rinomira pachena sechiedza chechokwadi uye pachena. Nekugamuchira mhinduro uye nekusimudzira hukama hwechokwadi nevatengi vayo, Burger King haisi kungogadzirisa zvinonetsa ipapo asiwo kuvaka kuvimba kwenguva refu. Sezvo isu tichienderera mberi nekufamba munyika yakaoma, mabhizinesi anoratidza chido chekuita uye kuvaka kuvimba achabudirira. Kutanga kwaBurger King muenzaniso wakanaka wekuti izvi zvinogona kuitwa sei, uye zvinogona kungoshanda uko kumwe kuedza kwakundikana.

Mibvunzo Inowanzo bvunzwa

Sei Burger King ichikurudzira vatengi kufonera mutungamiri wayo zvakananga?

Burger King akatanga chirongwa ichi kuratidza pachena uye kuzvipira kwechokwadi mukugutsikana kwevatengi. Nekupa vatengi mutsara wakananga kuhutungamiriri, mhando inoratidza kuti kunyunyuta kwese kunokosha uye kunonzwikwa padanho repamusoro. Idanho rekusatya rakagadzirirwa kuvakazve kuvimba munguva iyo makambani mazhinji anohwanda kuseri kweotomatiki masisitimu erutsigiro nemhinduro dzakakwana.

Maitiro aya anosiyana sei nemaitiro echinyakare ekubatsira vatengi?

Sevhisi yechinyakare yevatengi inotsamira pane masisitimu erutsigiro ayo zvichemo hazviwanzosvika kune vanoita sarudzo. Maitiro aBurger King anodarika aya maseru zvachose, achibatanidza vatengi vakananga kumutungamiri. Iyi modhi yekuwana yakananga inoratidza kuti mapuratifomu echizvino-zvino akaita seMewayz anogonesa varidzi vemabhizinesi nemidziyo iri pachena, nemaoko-pane maturusi e207-module yebhizinesi OS-inoisa kutonga mumaoko emushandisi chete $19/mo.

Mapinduriro evatengi anogona here kunakisa zita remhando?

Chokwadi. Kana vatengi vachinzwa kunzwika zvechokwadi, kuvimbika kwemhando kunowedzera zvakanyanya. Zvidzidzo zvinoratidza kuti makambani anopindura zvakananga kuzvichemo anoona mazinga ekuchengetedza akakwira uye akasimba eshoko-e-muromo kutumira. Kuzvipira kwaBurger King kutarisana nekushoropodzwa kunoshandura zviitiko zvisina kunaka kuti zvive mikana yekubatana, zvichiratidza kuti kusagadzikana uye kuzvidavirira zvinogona kuva zvishandiso zvekutengesa zvine simba zve brand.

Ko mabhizinesi madiki angadzidzei kubva kuBurger King's transparency strategy?

Mabhizinesi madiki anogona kutora nzira dzakafanana dzekutaurirana pasina bhajeti rakakura. Kuisa pamberi pekubatana kwechokwadi pamusoro pemhinduro dzakanyorwa kunovaka hukama hwevatengi hunogara. Zvishandiso zvakaita seMewayz paapp.mewayz.com zvinobatsira vezvemabhizimisi kugadzirisa kudyidzana nevatengi, mhinduro, uye mashandisiro arikuita papuratifomu imwe chete yakabatana—kuita kuti bhizinesi-pamwero rive pachena kumabhizinesi ehukuru hwese.