Business Operations

Fa'afefea ona Suia e le Ofisa Loia a Chicago le 4 Meafaigaluega & Fa'asaoina le $28k i tausaga ta'itasi ma le Unified Client Management

Tulaga su'esu'ega: O se ofisa loia Chicago e 15 tagata na tuufaatasia Clio, Bill.com, Calendly, ma Asana i Mewayz. I'uga: 40% taimi fa'asao, $28k+ fa'aitiitiga tau fa'aletausaga, 22% fa'ateleina tupe maua.

13 min read

Mewayz Team

Editorial Team

Business Operations
Fa'afefea ona Suia e le Ofisa Loia a Chicago le 4 Meafaigaluega & Fa'asaoina le $28k i tausaga ta'itasi ma le Unified Client Management

Fa'afefea ona Suia e le Ofisa Loia a Chicago 4 Meafaigaluega i le Pulega Tu'ufa'atasi o Tagata Fa'atau

Masina: Hartwell & Associates, P.C. | nofoaga: Chicago, IL | Tele: 15 tagata faigaluega (5 loia, 10 tagata faigaluega lagolago) | Vaega Fa'ata'ita'i: Fa'ato'aga, Tulafono Fa'apisinisi, Fuafuaga Fa'ato'aga

I'uga ile Va'aiga

  • $28,400 Fa'aitiitiga Fa'aletausaga: Fa'atasia le 4 polokalama fa'akomepiuta i le fa'avae e tasi
  • 40% Taimi Fa'asao ile Client Intake & Billing: Mai le 12 itula i le 7.2 itula ile loia ile vaiaso
  • 22% Fa'atupulaia o Tupe Maua: Si'itia mai le $1.42M i le $1.73M i le 12 masina talu ona fa'atinoina
  • Sikoa Fa'amalieina Tagata Fa'atau: Fa'aleleia mai le 78% i le 94% (fa'atatau i su'esu'ega pe'ā uma)

O Le Lu'i: Vaevae Faiga Fa'amama Fa'atosinaina Oloa ma Tupe Fa'asili

Mo le silia ma le sefulu tausaga, na fa'agaioi ai e Hartwell & Associates se fa'apipi'i o meafaigaluega fa'apitoa. O le fa'afoeina o se fuafuaga fa'ato'aga fa'ato'aga po'o se fa'afanua lavelave e mana'omia ai le taufetuli o fa'avae se tele:

< laulau> Meafaigaluega Fa'aoga Muamua Tau masina Manatu Tiga Clio Pule Fa'afoega o Mataupu, Su'esu'ega Taimi $139/tagata fa'aoga/masina (5 loia) Le lelei fa'atasi ma pili; fa'aletonu le fa'atonutonuina o pepa Bill.com Teugatupe & Totogi $39/tagata fa'aoga/masina (3 le aufaigaluega) Tusia tusi fa'amaumauga mai Clio; 15% tuai totogi ona o le tuai Kalena Fa'asologa o Tagata Fa'atau $12/tagata fa'aoga/masina (5 tagata fa'aoga) Leai se feso'ota'iga i faila faila; fai fa'alua fa'alua Asana Pule o Galuega Fa'alotoifale $13.49/tagata fa'aoga/masina (15 tagata fa'aoga) Va'ese'ese mai fa'amaumauga a tagata o tausia; misia aso e gata ai

"Sa matou totogiina mo meafaigaluega eseese se fa e le talanoa le tasi i le isi," o le tala lea a le paaga pule Robert Hartwell. "E 6 itula i le vaiaso na fa'aalu ai e le matou sui fa'aletulafono le kopiina o fa'amaumauga mai le Clio i le Bill.com mo le totogiina o pili. O fete'ena'iga o le kalena na mafua ai ona matou misia le telefoni a le tagata o tausia. Ina ua fesili mai le tagata o tausia mo se fa'afouga mataupu, sa tatau ona matou tatalaina ni polokalama eseese se tolu e maua ai le ata atoa. Sa pagatia le matou fua faatatau lelei o pili ona e le mafai ona matou siaki sa'o uma o matou taimi i luga o faiga."

"Na matou fuafuaina o le matou faʻaputuga faʻatekonolosi faʻapipiʻi e tau ia i matou e tusa ma le $ 72,000 i tausaga taʻitasi i le leiloa o le gaosiga ma le tau o polokalama faakomepiuta.
— Robert Hartwell, Paaga Pule, Hartwell & Associates

O le Fofo: Fa'atinoina o Mewayz's Unified Business OS

I le Q3 2023, na amata iloilo ai e Hartwell & Associates tulaga uma-i-tasi. Ina ua uma ona su'eina ni filifiliga se tolu, sa latou filifilia le Mewayz mo lana potutusi atoa (208 modules), vaega fa'apitoa fa'aletulafono, ma le mafai ona amata fua a'o le'i faia.

Taimi Fa'atinoga

Vaasosa 1-2: Su'esu'e & Fa'ata'ita'iga Sa'oloto

Fa'aoga le fua fa'avavau a le Mewayz e fa'afanua ai galuega o iai. Faailoaina 12 modules autu e mana'omia: Client CRM, Matter Management, Document Automation, Time Tracking, Billing & Invoicing, Calendar, Task Management, Trust Accounting, Conflict Checking, Client Portal, Reporting, ma E-Signatures.

Vaasosa 3-4: Femalaga'iga ma A'oa'oga

Siitia le 1,200+ faila a le au faipisinisi ma le 4,500+ pepa e faaaogā ai mamanu femalagaiga a Mewayz. Fa'atino a'oa'oga e 3 (4 itula le aofa'i) mo le aufaigaluega uma. Na faia e le vaega fa'apolokalame faiga fa'aautometi fa'apitoa mo le fa'aaogaina e tagata o tausia ma le fa'apotopotoina o pepa.

Vaasosa 5-6: Tamo'e Fa'atasi & Fa'aolaola

Ran Mewayz fa'atasi ma faiga fa'aleaganu'u mo le lua vaiaso e fa'amaonia ai le sa'o. Fa'aleaogaina aloa'ia uma fa'asoa muamua e fa. Fa'ataga tagata fa'atau mo le 30% o tagata muamua.

Vaaso 7-12: Fa'atonuga

Fa'atinoina le lisi o lipoti fa'apitoa. Fa'asalalau atu le faitoto'a o tagata fa'atau i tagata fa'atau uma. Faia fa'amanatu fa'a otometi mo pili ma taimi e gata ai.

A'o Le'i & Mulimuli ane: Fa'atusatusaga o Galuega

< laulau> Fa'agasologa I luma atu (4 Meafaigaluega) A uma (Mewayz) Taimi Fa'asaoina Fano'i Client Intake Calendly → Clio → Asana → Imeli (8 sitepu, 45 min) Faiga i luga ole laiga → Su'e fete'ena'iga fa'aautometi → Fa'atupu mea (3 la'asaga, 12 min) 73% fa'aitiitiga Tausaga Fa'alemasina Taimi o le Clio auina atu i fafo → Fa'aulufale mai le Bill.com → Fa'atonuga tusi (4 itula/loia) Taimi otometi fa'apipi'i → Iloiloga → Fa'atau e tasi-kiliki (1.2 itula/loia) 70% fa'aitiitiga Sauniuniga o Pepa Fa'ata'ita'iga fa'ata'ita'i → Fa'asao i le ta'avale fa'apitonu'u → Tu'u i le Clio (25 min/doc) Otometi ona fa'atumu mai mea → E-sign → Auto-file (8 min/doc) 68% fa'aitiitiga Fa'afouga Tulaga o Mataupu Siaki Clio → Siaki Asana → Siaki Email → Valaau paralegal (15 min) Ta'atasi le dashboard va'aiga (2 min) 87% fa'aitiitiga
"O le faʻamaumauga tuʻufaʻatasia o le taʻaloga-sui. Pe a ou tatalaina se tagata faʻatau mataupu, ou te vaʻaia a latou faʻamatalaga faʻafesoʻotaʻi, pepa uma, tala faʻasolopito, galuega o loʻo oʻo mai, kalena faʻatulagaina, ma faʻamatalaga i se tasi vaaiga taʻavale. Na matou faʻaumatia 90% o le 'o fea lena faila?' talanoaga."
— Maria Rodriguez, Senior Paralegal, Hartwell & Associates

I'uga: A'afiaga Fa'atatau i le Lelei ma le Tuputupu ae

Ina ua uma le 12 masina i luga o Mewayz, na fuaina e Hartwell & Associates le tele o fa'aleleia atili i mea tau tupe, fa'agaioiga, ma le fa'amalieina o tagata o tausia.

Aafiaga tau Tupe

< laulau> Metric Pre-Mewayz (2022) Post-Mewayz (2024) Suiga Tau o Komipiuta $34,800/tausaga $6,400/tausaga (fuafuaga Mewayz Pro) -$28,400 (82% fa'aitiitiga) Maua Fa'aletausaga $1.42M $1.73M +$310,000 (22% fa'atupulaia) Tausaga Fa'atino* 78% 89% +11 pasene togi Aso e Totogi 42 aso 28 aso 14 aso vave

*Tulaga fa'ataunu'u = pasene o itula faigaluega o lo'o totogi ma aoina mai

Tagata Fa'atino

  • Taimi Toe Fa'aleleia: Ua toe maua e Loia le 4.8 itula e mafai ona totogi i vaiaso ta'itasi (240 itula i le tausaga ta'i loia) na leiloa muamua i galuega tau pulega
  • Fa'aitiitiga Fa'aletonu: Fa'aitiitiga fa'aletonu i le 76% ona o le otometi le su'esu'eina o taimi ma le fa'atupuina o pili
  • Tagata Fa'atau: Na fa'ateleina e le kamupani mataupu fa'atino mo le loia mai le 32 i le 38 e aunoa ma le fa'aopoopoina o le aufaigaluega
  • Sa'o lelei o Fa'amaumauga: Fa'apipi'i fa'aautomatisa pepa fa'aitiitiga fa'aletonu fa'akomipiuta i pepa masani e 94%

Fa'aleleia le Aafiaga o Tagata Fa'atau

Na avea le faitoto'a o tagata o tausia ma fa'ailoga iloga. E mafai e tagata fa'atau ona:

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  • Saogalemu le lafoina o pepa (suia 15 imeli i aso taitasi)
  • Va'ai i le taimi moni le fa'agasolo o mataupu ma mata'ina o lo'o loma
  • Saini pepa fa'aeletoroni (fa'aiti'itia le suiga mai le 3 aso i le 3 itula)
  • Totogi pili i luga ole laiga (fa'ateleina tupe totogi ile taimi mai le 72% ile 91%)
“Na vave ona iloa mai e a matou tagata fa'atau le eseesega. Na ta'u mai e se tasi na faia fa'ato'aga fanua ia te a'u, 'Ua lagona e lau kamupani le fa'aonaponei e pei o fale o lo'o matou atia'e.' O le faitotoa na faʻaitiitia ai telefoni mo faʻafouga tulaga e tusa ma le 60%, faʻasaʻolotoina laʻu aufaigaluega mo galuega tetele."
— Robert Hartwell, Managing Partner

Aisea e Taua ai Lenei Mataupu mo Auaunaga Fa'apolofesa

O le poto masani a Hartwell & Associates e atagia mai ai se tulaga lautele: o kamupani tautua fa'apolofesa o lo'o aga'i mai fofo sili ona lelei ile fa'alapotopotoga tu'ufa'atasi. O fa'amaumauga o lo'o fa'aalia:

  • E tusa ai ma le 2023 Legal Technology Survey, 68% o ofisa loia o lo'o fa'aogaina polokalame eseese e 3+, ae 42% o lo'o fuafua e tu'ufa'atasia i totonu o le 24 masina.
  • Tau tu'ufa'atasia i le va o faiga e masani ona sili atu i le 30% o tau o le lesitalaina o polokalama (tupe fa'ananā e le o siakia e le tele o kamupani).
  • Suiga fa'amatalaga i le va o tusi talosaga e tau ai le averesi o le tagata faigaluega poto 2.1 itula i aso uma (Asana, 2022).

Mewayz's modular approach na fa'ataga ai Hartwell e amata i fa'atonuga fa'aletulafono autu ma mulimuli ane fa'aopoopo i ai fa'atauga fa'atautaiga ma au'ili'iliga fa'apitoa a'o fa'atupula'ia mana'oga. O lo'o fa'aogaina nei e le kamupani le 18 o le 208 modules avanoa a Mewayz.

Sauni e Fa'amaopoopo le Fa'aputuga Tekonolosi a lau Kamupani?

E pei o le Hartwell & Associates, e mafai e lau kamupani ona fa'ate'aina mea faigaluega, fa'aitiitia tau, ma fa'aleleia atili le auaunaga a le tagata fa'atau i se tulaga fa'atasi.

Amata fua i le aso – leai se credit card e mana’omia. Auai i le 138,000+ tagata fa'aoga ua tu'ufa'atasia a latou pisinisi.

Amata lau Su'ega Sa'oloto →

Free for forever tier e aofia ai: 3 tagata faʻaoga, 5 modules, lipoti autu. Fa'alelei so'o se taimi.

Fesili e Fai soo

1. O le a le faigata o femalaga'iga mai Clio ma isi faiga?

Na lipotia mai e le au a Hartwell o le femalaga'iga e tusa ma le 20 itula o le taimi fa'aletulafono fa'asalalau i le lua vaiaso. Na saunia e Mewayz faʻataʻitaʻiga CSV mo faʻamatalaga o tagata / mataupu. O faila faila na fa'apipi'i fa'atele ma otometi ona feso'ota'i i mataupu. Na fa'atautaia e le kamupani faiga tutusa mo le lua vaiaso e fa'amaonia ai le sa'o a'o le'i tu'uina atu meafaigaluega tuai.

2. Ae fa'afefea le tausisia o tulafono fa'aletulafono ma le saogalemu o fa'amaumauga?

Mewayz o le SOC 2 Type II fa'amaonia ma ofo mai fa'apitoa mo le tausisia o le tulafono: siaki fete'ena'i, fa'alagolago (IOLTA) fa'amaumauga fa'atasi ma ala su'etusi, fa'atagaga fa'avae, ma fa'amatalaga fa'amatalaga i taimi malolo ma felauaiga. O lo'o fa'amauina e le tulaga fa'amaumauga au'ili'ili o gaioiga e mana'omia mo su'ega o le tausisia.

3. Pe na teena e loia le suia o faiga masani o galuega?

Na fa'aitiitia le tete'e muamua e ala i le fa'aaofia ai o loia i le filifiliga o module ma fa'aalia le fa'asaoina o le taimi. O le auala "tasi dashboard" na faʻamaonia vave le taua. O a'oa'oga e fa'atatau i fa'amanuiaga fa'atino: "E fa'afefea ona fa'asaoina oe 30 minute i aso ta'itasi" nai lo mea fa'apitoa. I totonu o le 3 vaiaso, e fiafia uma loia i le faiga fou.

4. E fa'afefea ona fa'atusa le tau i le Clio po'o isi fa'avae fa'aletulafono?

Ua totogi e Hartwell le $49/masina i le loia mo le Mewayz's Professional plan (5 loia = $245/masina). Fa'atusa Clio Manage + Bill.com tu'ufa'atasiga e tau pe tusa ma le $178/loia/masina ($890/masina). E fa'asaoina e le kamupani le $645/masina a'o maua nisi fa'atinoga e pei o le fa'atonutonuina o galuega fa'atino ma fa'ailoga tagata o lo'o aofia ai.

5. E mafai e Mewayz ona fa'atautaia vaega fa'apitoa tau loia?

Ioe. I tua atu o le pulega o mataupu autu, ua ofoina atu e Mewayz ni faʻaoga mo manaʻoga faʻapitoa: suʻesuʻeina o fefaʻatauaiga o fanua, faʻapipiʻi pepa o fuafuaga a fanua, faʻasologa o le faʻamasinoga, ma le pulega o pisinisi. O le kamupani ua fa'avasegaina fa'ata'ita'iga o mataupu, pepa fa'a otometi, ma fa'agasolo galuega mo vaega ta'itasi.

Pusa & Metotia: Fa'amaumauga na saunia e Hartwell & Associates, P.C. ma le faatagaga. Fuafuaga tau tupe fa'amaonia e ala i fa'amaumauga tu'ufa'atasiga. Fa'aola taimi e fuaina e ala i fa'amaumauga a le tagata lava ia a'o le'i/ina ua uma le fa'atinoga. Fa'amatalaga fa'atusatusaga o alamanuia mai le 2023 Legal Technology Survey Report ma Mewayz fa'atatau i totonu i le 3,400+ kamupani tautua fa'apolofesa.

Fa'amatalaga: Mewayz ofo atu 208 modules, tautua 138,000+ tagata fa'aoga, fa'atumauina le 94% tupe mama. Fuafuaga: $0 (Free Forever), $19/mo (Starter), $49/mo (Profesional). O fuafuaga uma e aofia ai le avanoa i modules uma fa'atasi ai ma tapula'a fa'aoga/fa'atusa e fa'avae.