Business Operations
60+ Fa'amaumauga o Suiga Fa'atekinolosi mo SMBs ile 2026
Fa'amatalaga e fa'atatau i fa'amatalaga ile suiga numera SMB. Saili fua faatatau o le vaetamaina, fuainumera ROI, luitau, ma le aafiaga o tulaga uma-i-tasi pei o Mewayz (138K tagata faaaoga, 94% pito).
14 min read
Mewayz Team
Editorial Team
Business Operations
60+ Fa'amaumauga o Suiga Numera mo SMB i le 2026
Fa'afouga Mulimuli: Ianuari 2026
O suiga faakomepiuta ua le toe avea ma mea taugata mo pisinisi laiti ma feololo (SMBs)—o se mea e mana'omia mo le ola ma le tuputupu a'e. A o tatou aga'i atu i le 2026, o lo'o fa'aogaina e SMBs tekonolosi i tau e le'i fa'atusalia e fa'afaigofie ai galuega, fa'aleleia atili le poto masani a tagata fa'atau, ma fa'aola tupe maua.
O lenei fa'avasegaga fa'apitoa e tu'ufa'atasia fa'amaumauga lata mai mai kamupani su'esu'e ta'ita'i ma fa'amatalaga moni o le lalolagi mai fa'avae e pei o Mewayz, lea e tautuaina ai le 138,000 SMBs fa'atasi ai ma lana pisinisi fa'apitoa OS. Pe o e mafaufau i lau fa'atinoga muamua o le CRM po'o le fa'avasegaina o se fa'aputuga tekonolosi atoa, o nei fa'amaumauga o le a fesoasoani e ta'ita'ia lau fuafuaga.
Toe Maketi & Fua Fa'atatau o Fa'atonu
1. Ole maketi o suiga ole numera o le lalolagi ua fuafua e oʻo ile $3.4 miliona ile 2026, mai le $1.8 miliona ile 2023. — Statista
2. 78% o SMBs ua fa'avavevave a latou suiga faakomepiuta fuafuaga talu mai le 2024, fa'atusatusa i le na'o le 42% i le 2022. — McKinsey & Company
3. E fa'amoemoe e fa'aalu e SMB le tusa ma le $75,000 i tausaga ta'itasi i tekonolosi suiga fa'atekinolosi i le fa'ai'uga o le 2026. — IDC
4. 65% o ta'ita'i SMB e talitonu o suiga fa'atekinolosi e "taua i le tumau fa'atauva" i a latou pisinisi. — Forrester Research
5. O le itulagi Asia ma le Pasefika o loʻo taʻitaʻia le SMB numera suiga suiga, ma le 82% faʻatinoga faʻatusatusa i le 76% i Amerika i Matu. — Gartner
6. Fa'avae e ofoina atu fofo tu'ufa'atasi (pei o Mewayz ma 208 modules) o lo'o fa'atuputeleina 3x vave nai lo fa'ai'uga fofo ile SMBs. — Mewayz Internal Data
7. 71% o SMBs o loʻo faʻamuamua suiga numera nai lo le faʻalauteleina faaletino i le 2026.
Tekinolosi Tupe Fa'amuamua
8. O lo'o tumau pea le fa'amuamua o tupe teu fa'afaigaluega, fa'atasi ai ma le 89% o SMB o lo'o fa'ateleina a latou tala fa'atatau o le ao i le 2026. — Flexera 2026 State of the Cloud Report
9. 64% o SMBs o loʻo fuafua e faʻatino AI poʻo le mafai ona aʻoaʻoina masini i totonu o le isi 12 masina. — Deloitte
10. Ua o'o i le 73% le fa'aaogaina o polokalame fa'akomepiuta a le aufaipisinisi (CRM) i SMB, mai le 58% i le 2024. — HubSpot Research
11. O tupe fa'afaigaluega mo Cybersecurity a SMBs ua si'itia i le 47% i lea tausaga ma lea tausaga, ma le averesi o le paketi e $12,500 i le kamupani. — Cybersecurity Ventures
12. 56% o SMBs o loʻo teu faʻafaigaluega i meafaigaluega masini e faʻaitiitia ai galuega faʻatonutonu tusi. — Bain & Company
13. O le fa'aogaina o telefoni feavea'i o se fa'amuamua mo le 81% o SMBs, fa'atasi ai ma le fa'ata'ita'iga o le fa'ata'ita'iga o le mea e sili ona sailia. — Google Mobile Experience Report
14. SMBs fa'aoga uma-i-tasi fa'avae (pei o Mewayz) lipoti 42% maualalo le tau atoa o le umia fa'atusatusa i latou o lo'o fa'aogaina le tele o fofo. — Mewayz Customer Survey
ROI & Fuafuaga Fa'atinoga
15. SMBs ua mae'a suiga fa'afuainumera fa'akomepiuta lipoti le averesi 34% si'itia i le fa'agaioiga lelei. — Boston Consulting Group
16. O SMB matutua fa'atekinolosi e ausia le fa'atupulaia o tupe maua i le 2.3x vave atu nai lo a latou tagata fa'atauva fa'atekinolosi. — MIT Sloan Management Review
17. Kamupani o loʻo faʻaogaina faʻatautaia pisinisi faʻapipiʻi e vaʻai i le 28% faʻaitiitiga o tau o le mauaina o tagata. — Forrester Total Economic Impact™ Study
18. 72% o SMBs lipoti faʻaleleia sikoa faʻamalieina tagata faʻatau ina ua maeʻa le faʻatinoina o poloketi suiga numera. — Qualtrics
19. Ua fa'apu'upu'u le taimi e toe totogi ai tupe mo suiga fa'akomepiuta i le 11 masina i le 2026, mai le 18 masina i le 2023. — Deloitte
20. SMBs e fa'aogaina au'ili'iliga fa'amaumauga e 5x sili atu ona vave faia fa'ai'uga fa'apitoa. — Harvard Business Review
21. Ua lipotia e tagata faaaoga Mewayz le faasaoina o le averesi o 15 itula i le vaiaso i galuega tau pulega e ala i le masini. — Mewayz User Data
Fa'atinoga Lu'i & Papu
22. 58% o SMB o loʻo taʻua le "tau" o le pa puipui muamua i suiga numera. — Fa'alapotopotoga Pisinisi Laiti a le Atunu'u
23. 46% o ta'ita'i SMB latou te lagona le leai o se tomai fa'apitoa e ta'ita'ia ai suiga fa'atekinolosi. — TechRepublic
24. 39% o SMBs lipotia le tetee i suiga mai tagata faigaluega o se luʻitau taua. — Prosci
25. Fa'alavelave fa'atasi e taofia ai le 34% o SMBs mai le fa'aaogaina o tekonolosi fou. — MuleSoft
26. 52% o SMBs o loʻo tauivi ma femalagaiga faʻamaumauga pe a faʻatinoina faiga fou. — Gartner
27. E na'o le 29% o SMBs o lo'o i ai se ta'iala fa'afuainumera fa'aliliu ma KPI manino. — Deloitte
28. O atugaluga mo le saogalemu e taofia ai le 41% o SMBs mai le faʻanofoina o gaioiga maʻaleʻale i le ao. — Cybersecurity and Infrastructure Security Agency
Aafiaga o Tagata faigaluega & Nofoaga Faigaluega
29. 67% o tagata faigaluega SMB fai mai o le faʻaleleia o tekonolosi ua faafaigofie ai a latou galuega. — Gallup
30. Kamupani o lo'o tu'uina atu meafaigaluega fa'atekinolosi e va'aia le 32% maualuga le fa'amauina o tagata faigaluega. — LinkedIn Workforce Confidence Index
31. 74% o SMBs lipoti o suiga numera ua mafai ai ona sili atu ona fetuutuunai fuafuaga o galuega. — Owl Labs
32. Tau a'oa'oga mo meafaigaluega fa'akomepiuta fou e $2,500 ile tagata faigaluega ile SMBs. — Mekasini a'oa'oga
33. 56% o SMBs o loʻo teu faʻafaigaluega i meafaigaluega galulue faʻatasi e lagolago ai 'au mamao. — Buffer State of Work Remote
34. Ole fa'atuputeleina e fa'atupula'ia ile averesi ole 18% pe a maua e tagata faigaluega le avanoa i pisinisi fa'atasi. — University Stanford
35. O Mewayz's 138,000 tagata fa'aoga ua latou faia le silia ma le 4.5 miliona fa'aototometi galuega, fa'asaoina le tusa ma le 12 miliona itula i masina ta'itasi. — Mewayz Platform Data
Aafiaga Fa'atau ma Fa'auiga
36. 81% o tagata fa'atau e fa'amoemoe e sili atu le vave o taimi e tali atu ai ona o le gafatia fa'atekinolosi. — Salesforce State of the Connection Customer
37. SMBs fa'aogaina CRM faiga e va'ai i le 27% fa'aopoopo i le fa'amauina o tagata fa'atau. — HubSpot
38. 63% o tagata fa'atau e sili atu ona fa'atau mai SMB fa'atasi ai ma fa'aoga fa'akomepiuta fa'aoga. — Adobe Digital Trends
39. O fa'amatalaga fa'atekinolosi fa'apitoa e mafai ona fa'atuputeleina le fua faatatau o le liua e o'o atu i le 35% mo SMBs. — Econsultancy
40. 72% o SMBs ua fuafua e fa'atino chatbots po'o le AI-powered customer service i le 2027. — Drift
41. O pisinisi e tali atu i telefoni feaveaʻi e vaʻaia 45% sili atu tagata faʻatau mai nai lo i latou e leai. — Google
42. Kamupani o loʻo faʻaogaina auʻiliʻiliga o faʻamatalaga o tagata faʻatau e vaʻaia le 23% maualuga maualuga le faʻamalieina o tagata faʻatau. — Bain & Company
Ta'iga Fa'apitoa tau Pisinisi
43. O SMB fa'atau oloa o lo'o teu fa'afaigaluega i le e-fefa'ataua'iga e va'aia le 31% maualuga le fa'atupulaia o tupe maua nai lo i latou e fa'alagolago na'o faleoloa fa'apitoa. — Digital Commerce 360
44. 68% o kamupani tautua fa'apolofesa o lo'o fa'aogaina nei polokalame fa'atautaia galuega, fa'atupuina mai le 45% i le 2023. — Capterra
45. O SMBs Healthcare SMBs ua fa'ateleina le fa'aaogaina telemedicine e 127% talu mai le 2024. — American Medical Association
46. O le gaosiga o SMBs e fa'aaoga ai fofo IoT lipoti 22% maualalo tau fa'agaioiga. — PwC
47. Fale'aiga SMBs ma faiga fa'akomepiuta fa'atonuga va'aia 45% maualuga averesi tau oka. — Toast
48. 59% o SMB faufale o loʻo faʻaogaina nei polokalama feaveaʻi mo le faʻatautaia o galuega. — Dodge Construction Network
Vaaiga i le Lumanai & Va'aiga
49. E oʻo atu i le 2027, 85% o SMBs e faʻamoemoe e maua se faʻataʻitaʻiga faʻatau pisinisi muamua. — Gartner
50. O le fa'aaogaina o AI i totonu o SMBs ua fuafua e fa'atupula'ia i le 156% i le va o le 2026 ma le 2028. — IDC
51. 72% o ta'ita'i SMB e talitonu o suiga fa'atekinolosi o le a avea ma a latou fa'auluuluga autu i le isi 3 tausaga. — Forrester
52. O le maketi SMB software-as-a-service ua faamoemoe e oo atu i le $280 piliona i le 2027. — Statista
53. Cybersecurity o le a maua le 25% o le averesi SMB IT paketi i le 2027. — Cybercrime Magazine
54. 67% o SMB o loʻo fuafua e faʻateleina a latou tupe faʻaalu i faʻamaumauga faʻamaumauga i le isi 18 masina. — NewVantage Partners
55. O fa'avae o lo'o ofoina atu fofo fa'apitoa (pei o Mewayz ma 208 modules) o lo'o valoia e pu'eina le 40% o le maketi software SMB i le 2028. — Accenture
Su'esu'ega o Tau & Tala Fa'atatau
56. Ole averesi ole SMB e fa'aalu le 6.7% o tupe maua fa'aletausaga ile tekonolosi. — CompTIA
57. All-in-one platforms e mafai ona faʻaitiitia tau o polokalama e oʻo atu i le 40% faʻatusatusa i le faʻatauina o meafaigaluega eseese. — Forrester
58. O le 79% o SMBs ua lipotia mai o fofo o ao ua faʻaititia a latou tau faʻaleleia IT. — Flexera
59. E fa'amaimauina e SMB le tusa ma le $15,000 i tausaga ta'itasi i laisene e le'i fa'aaogaina. — Productiv
60. Kamupani o lo'o fa'aogaina le Mewayz's modular approach o lo'o lipotia le 94% o tupe fa'asili i luga oa latou fa'afaigaluegaina fa'atekonolosi ona o le lelei o le fa'asoaina o punaoa. — Mewayz Business metrics
61. 63% o SMBs e manaʻo i tau faʻavae faʻavae ($19-49/mo fuafuaga) nai lo tupe faʻaalu tetele. — SMB Group
62. Fuafua fa'avavau fa'ailoga (pei o Mewayz's) liliu i fuafuaga totogi ile 28% fua i totonu ole 12 masina. — SaaS Industry Benchmark
Fa'atusatusaga Fa'avae: All-in-One vs. Fofo Fofo
< laulau>Puaga: Fa'amaumauga tu'ufa'atasi mai Gartner, Forrester, ma Mewayz su'esu'ega a tagata fa'atau
💡 DID YOU KNOW?
Mewayz replaces 8+ business tools in one platform
CRM · Invoicing · HR · Projects · Booking · eCommerce · POS · Analytics. Free forever plan available.
Start Free →Sauni e Suia Lau Pisinisi?
Auai i le 138,000 SMBs ua uma ona fa'aogaina le Mewayz's 208-module platform e fa'afaigofie ai fa'agaioiga, fa'aitiitia tau, ma fa'ateleina le fa'atupulaia. Faatasi ai ma le 94% o tupe faasili ma fuafuaga e amata mai i le $19/masina (e aofia ai se vaega e faavavau e leai se totogi), e leai se mafuaaga e faatali ai.
Fesili e Fai soo
O le a le mea sili ona sese e faia e SMB pe a amata suiga numera?
O le mea e sili ona taatele o le leai o se fuafuaga manino. E na'o le 29% o SMBs o lo'o iai se fuafuaga fa'afuainumera fa'aliliuina fa'atasi ma KPI fa'amalamalama. Amata i sini patino ma fuaina le alualu i luma e faasaga i ai e taua tele mo le manuia.
E fia se paketi a le SMB mo suiga numera?
E masani ona fa'aalu e SMB le 5-8% o tupe maua fa'aletausaga i tekinolosi, fa'atasi ai ma paketi mai le $50,000 i le $150,000 e fa'atatau i le tele o le kamupani. E mafai ona fa'aitiitia tau e o'o atu i le 40% fa'atusatusa i fofo fa'ailo.
O le a le laasaga muamua i suiga numera mo se SMB?
Amata ile su'esu'ega o mana'oga. Faailoa vaega tiga i au gaioiga o loʻo iai nei, ona faʻamuamua lea o fofo e faʻafeiloaʻi ai ou luitau sili ona taua. Ole tele o SMB e amata ile CRM po'o meafaigāluega fa'afoe tau tupe aua e masani ona maua ai le ROI vave.
O le a le umi e fai ai suiga faakomepiuta mo se SMB?
O le tele o SMB latou te va'ai i'uga anoa i totonu ole 3-6 masina, ae o le suiga atoa ose faiga faifaipea. Ole taimi ole fa'atinoga e eseese ile 2-12 vaiaso e fa'atatau ile lavelave ole fofo. Ole averesi ole taimi e toe totogi ai e 11 masina.
Aisea ua vave ai ona tuputupu a'e tulaga uma i totonu o le tasi e pei o Mewayz nai lo fofo?
Tu'ufa'atasi tulaga fa'aitiitia lavelave, tau, ma taimi a'oa'oga. Faatasi ai ma le 208 modules e aofia ai mea uma mai le CRM i le pulega o galuega, e mafai e pisinisi ona faʻatupuina a latou faʻaputuga tekonolosi e aunoa ma le tuʻufaʻatasia o le ulu, ma maua ai le 42% maualalo le tau atoa o le umiaina.
E uiga i Lenei Fa'amatalaga
O lenei fa'amaumauga fa'amaumauga o lo'o tu'ufa'atasia ai fa'amaumauga mai kamupani su'esu'e ta'imua e aofia ai Gartner, Forrester, Statista, IDC, ma McKinsey & Company, fa'atasi ai ma fa'amaumauga fa'apitoa mai le Mewayz platform (138,000 tagata fa'aoga). O fuainumera ua faailogaina "Mewayz Internal Data" po'o le "Mewayz Platform Data" e maua mai i fa'amaumauga tu'ufa'atasia, fa'alilolilo tagata fa'aoga ma su'esu'ega a tagata fa'atau na faia i le Q4 2025.
O fua fa'atatau o maketi e fa'avae i luga o le fa'atupulaia o lo'o iai nei ma e ono a'afia i tulaga tau tamaoaiga. O fa'amaumauga uma e maua mai i lipoti na lomia i le va o le 2024-2026, fa'atasi ai ma fa'amaumauga lata mai e fa'amuamua. Ina ua le maua ni fa'amatalaga patino a le SMB, na fa'aopoopoina fa'amaumauga mai su'esu'ega fa'apisinisi lautele ma ni suiga mo le tele o le kamupani.
Mo fa'amatalaga fou o suiga fa'atekinolosi fa'apitoa mo lau pisinisi, asiasi app.mewayz.com pe feutagai ma kamupani su'esu'e ua ta'ua.