Kurenga Kuruhuka-Gukosora: Nigute IT IT itanga inyungu yunguka muri software yubucuruzi

Kuva Mubufasha bwa Tekinike Kugeza Mubufatanye: Ubwihindurize bwa IT IT

Kumyaka mirongo, serivise gakondo ya serivise itanga ikora kuri moderi yoroshye: gucamo-gukosora. Iyo seriveri yumukiriya yakoze impanuka cyangwa umuyoboro wamanutse, baraguhamagaye, urabikosora, wohereza fagitire. Byarabyitondeye, bitateganijwe, kandi byarushijeho kuba ibicuruzwa. Uyu munsi, iyo moderi irimo gusenyuka munsi yuburemere bwa comptabilite, ibyuma bisanzwe, hamwe nabakiriya basaba agaciro keza. Abatanga IT-batekereza cyane bavumbuye imiti igabanya ubukana: kwinjiza porogaramu yubucuruzi mu buryo butangwa na serivisi zabo.

Ibi ntabwo bijyanye no kugurisha uruhushya rwa software gusa. Byerekeranye no guhuza ibikorwa byingenzi byubucuruzi-nka CRM, inyemezabuguzi, HR, hamwe nisesengura-hamwe ninkunga yawe ya IT. Uhinduka ingingo imwe yo guhuza umukiriya wibidukikije byose. Ihinduka riguhindura kuva mubiciro byigiciro ukaba umufatanyabikorwa wingenzi, gutwara abakiriya gutsinda no gufungura amafaranga yinjiza, ateganijwe kugaruka kumafaranga. Tuzasesengura intambwe zifatika, kuzamuka kwamafaranga, hamwe nibibazo bisanzwe mugihe wagura serivise yawe irenze IT gakondo.

Impamvu Kongera Porogaramu Yubucuruzi ni Umukino winjiza-Guhindura

Imibare irakomeye. Mugihe serivisi za IT gakondo zicungwa zishobora kwinjiza impuzandengo ya 15-25%, marike kuri serivise zicungwa zishobora kugera 30-50% cyangwa zirenga. Ibi ni ukubera ko wongeyeho agaciro gakomeye binyuze mu kwishyira hamwe, kugena ibintu, no kuyobora bikomeje. Ntabwo ukiri kwemeza gusa seriveri ikora; uremeza ko ubucuruzi bukorera kuri iyo seriveri bukora neza kandi bukunguka.

Tekereza bisanzwe mubucuruzi buciriritse bwishyura amadorari 150 kumukoresha buri kwezi kugirango ashyigikire IT. Mugihe wongeyeho porogaramu igizwe na CRM ikubiyemo CRM, imicungire yimishinga, hamwe na fagitire-ifite agaciro ka $ 40- $ 60 kuri buri mukoresha - urashobora kongera amafaranga yinjiza buri kwezi (MRR) kuri 25-40% kumukiriya. Icy'ingenzi cyane, iyi software ikora "gukomera." Umukiriya wishingikirije kumurongo wawe kubikorwa byabo bya buri munsi birashoboka cyane ko uhindura abatanga IT, bikagabanya cyane churn.

Uburyo butatu bwibanze bwo kwinjiza

Hariho uburyo bwinshi bwo gutunganya aya maturo:

• Urwego ruhujwe: Shyiramo ikiguzi cya software muri gahunda yawe ya serivise isanzwe. Ibi byoroshya ibiciro kubakiriya kandi byongera agaciro kagaragara kumpano yawe yibanze.
• Ongeraho-Module: Tanga software nkibintu bitandukanye, wongeyeho. Ibi bituma abakiriya bahitamo gusa ibyo bakeneye kandi ni ibintu byoroshye mugihe cyisuzuma ryigihembwe.

Guhitamo software iboneye: Urwego Rufatika

Ntabwo software zose zakozwe zingana kurwego rwo gucunga serivisi. Abakandida beza ni modular, API-yambere, kandi bakemura ububabare bwubucuruzi rusange. Ukeneye urubuga rushobora gupima abakiriya bawe no guhuza n'inganda zitandukanye.

Ibyingenzi byingenzi byo guhitamo:

1. Modularite: Urashobora gutangira nto hamwe na module imwe (urugero, CRM) hanyuma ukongeramo byoroshye (urugero, HR, Fleet) nyuma? Ihuriro rifite module 207+, nka Mewayz, ritanga ihinduka ryinshi.
2. API Kwinjira: API zikomeye ntabwo ziganirwaho. Bakwemerera guhuza software hamwe nibindi bikoresho mubikoresho byikoranabuhanga byabakiriya bawe no gutangiza akazi, nikintu kinini cyagaciro utanga.
3. Inganda Agnostic: Porogaramu igomba guhinduka bihagije kugirango ikorere ikigo cyemewe n amategeko, ikigo cyamamaza, hamwe nisosiyete yubwubatsi. Irinde niche software igabanya ubushobozi bwabakiriya bawe.
4. Umuyoboro uhuriweho hamwe: Nkumuntu utanga, ukeneye pane imwe yikirahure kugirango ucunge abakoresha, impushya, hamwe nibishusho kubakiriya bawe bose. Ubu ni imikorere nini yo gukora.

Abatanga IT batsinze neza ntibagurisha software; bagurisha ibisubizo. Bahuza CRM ntabwo ari igikoresho, ahubwo ni isezerano ryo gufasha abakiriya babo guhagarika amasezerano menshi no kunoza imikoreshereze yabakiriya. Icyo ni ikiganiro gitandukanye rwose.

Igishushanyo-Intambwe-Intambwe Igishushanyo mbonera cyo Kwishyira hamwe

Ongera software muri serivisi zawe birasa nkaho bitoroshye, ariko uburyo bwuburyo butuma umuntu atsinda. Hano hari gahunda ifatika, ibyiciro bine.

Icyiciro cya 1: Isuzuma & Guhitamo (Icyumweru 1-2)

Tangira ugenzura abakiriya bawe basanzwe. Ni abahe bakiriya barwana na sisitemu zitandukanijwe? Ninde ukoresha urupapuro rwa CRM cyangwa intoki zikoreshwa muri fagitire? Izi nimbuto zawe zimanitse. Ibikurikira, hitamo urubuga. Kurugero, tuzakoresha Mewayz kubera modularite yayo na API. Tangira hamwe gusa cyangwa bibiri byingenzi byingenzi bikemura ikibazo cyingutu kubakiriya bawe benshi, nka CRM na Fagitire.

Icyiciro cya 2: Gupakira & Igiciro (Icyumweru 3-4)

Hitamo icyitegererezo cyibiciro byawe. Uzabihambira cyangwa uzabitanga nka on-on? Kubara ikiguzi cyawe. Niba ukoresheje urubuga hamwe na gahunda yabafatanyabikorwa, sobanukirwa nigiciro cyinshi. Noneho, shiraho igiciro cyawe cyo kugurisha, urebe neza ubuzima bwiza. Kora amasezerano asobanutse ya serivise (SLAs) yerekana icyo imicungire ya software ikubiyemo: gushiraho, amahugurwa, kwimuka kwamakuru, hamwe ninkunga ikomeza.

Icyiciro cya 3: Gahunda ya Pilote & Kwicara (Icyumweru 5-8)

Ntukabikure kubakiriya bose icyarimwe. Hitamo 2-3 abakiriya bizewe. Bahe igiciro cyagabanijwe muguhana ibitekerezo byabo. Koresha ubwato bwabo kugiti cyawe: kwimura amakuru yabo, kugena sisitemu, no gukora imyitozo yuzuye. Ubunararibonye bwamaboko ni ntagereranywa mugutunganya inzira yawe no gukora inkuru zitsinzi.

Icyiciro cya 4: Gutangiza no Kwamamaza (Gukomeza)

Nyuma yumudereva watsinze, tangiza kumugaragaro itangwa kubakiriya bawe bose. Kuvugurura urubuga rwawe n'amasezerano ya serivisi. Kwamamaza cyane cyane nibikorwa. Mugihe gikurikira cyo gusubiramo ubucuruzi hamwe na buri mukiriya, garagaza software. Ubereke uburyo ikemura mu buryo butaziguye imikorere idahwitse bavuze. Ubu buryo bwo kugisha inama buhindura ikibanza cyo kugurisha mugihe cyo gukemura ibibazo.

Gutsinda Inzitizi Zisanzwe hamwe nImitego

Guhinduka biragoye, kandi uzahura nimbogamizi, haba imbere ndetse no mubakiriya. Kwitegura ni kimwe cya kabiri cyintambara.

Inzitizi y'abakiriya: "Tumaze kugira sisitemu kubyo."
Igisubizo cyawe: "Nibyiza. Reka dukore igereranya ryihuse. Sisitemu yawe y'ubu irashobora guhita ikora inyemezabuguzi ivuye mu masezerano afunze muri CRM, igakurikirana ubwishyu bwayo, hanyuma ikandika igihe ikipe yawe imara kumushinga? Ihuriro ryacu rihuriweho rikuraho izi ntambwe zintoki, uzigama amasaha yikipe yawe buri cyumweru."

Inzitizi y'imbere: Abatekinisiye bawe barashobora kunanira, bakabona ari hanze yurwego rwabo.
Igisubizo: Babigizemo uruhare hakiri kare. Fata nk'amahirwe yo gukura mu mwuga kugirango utezimbere ubumenyi bushya mubikorwa byubucuruzi. Tanga amahugurwa kandi utekereze gushiraho uruhare rushya, nka "Inzobere mu Gusaba Ubucuruzi," kuyobora icyerekezo.

Umutego: Gupfobya umutwaro wo gushyigikirwa.
Igisubizo: Igiciro ukurikije. Amafaranga yawe ntabwo agomba kuba akubiyemo uruhushya rwa software gusa ahubwo anakoresha igihe yakoresheje mumahugurwa, iboneza, no gusubiza ibibazo "uko-kuri". Kora ubumenyi shingiro hamwe ninyigisho za videwo kugirango ugere inkunga neza.

Gupima Intsinzi: Ibipimo by'ingenzi byo gukurikirana

Kugirango ugaragaze agaciro k'igitambo cyawe gishya, ugomba gukurikirana amakuru yukuri. Jya kurenga umubare winjiza woroshye.

• Igipimo cyo Kwakira Porogaramu: Ni ikihe gipimo cyabakiriya bawe bujuje ibisabwa bemeye software? Intego yo kwiyongera buhoro buhoro, ugamije 20% mumwaka wambere.
• Amafaranga yinjira kubakiriya (RPC): Ibi bigomba kubona gusimbuka gukomeye. Kurikirana impuzandengo ya RPC mbere na nyuma yo gutangira.
• Igipimo cyo kugumana abakiriya: Abakiriya bakoresha suite ya software bagomba kuba bafite igipimo cyo hejuru cyo kugumana. Ngiyo igipimo cyawe cyanyuma cyo "gukomera."
• Gushyigikira Amatike Isesengura: Ese amatike ajyanye na software nshya agabanuka mugihe mugihe abakiriya babaye abahanga? Ibi byerekana ubwato bugenda neza.

Kazoza karahujwe

Umurongo uri hagati yibikorwa remezo bya IT na software yubucuruzi byahindutse birenze kumenyekana. Seriveri yakira amakuru hamwe na porogaramu ikoresha amakuru ni ibice bibiri bya sisitemu imwe. Abatanga IT bemera uku kuri barimo kwihagararaho igihe kirekire. Barimo kubaka imyenge ikikije umubano wabo wabakiriya bigoye bidasanzwe kubanywanyi kurenga.

Mugutangirira kumurongo wubusa, urashobora kwerekana-ubucuruzi bwawe. Mugihe abakiriya bawe bagenda bakura, urashobora kongeramo modul ya HR yo gutanga akazi, modul ya module yo gukurikirana ibicuruzwa, cyangwa isesengura ryambere kubushishozi. Uhinduka umwubatsi wimpinduka zabo. Uyu ntabwo ari umushinga wo kuruhande; ni ihindagurika ryabatanga serivise bayoborwa mubucuruzi budasanzwe. Igihe cyo kubaka stack yawe nubu.

Ibibazo bikunze kubazwa

Ni ikihe kigereranyo cy'inyungu ku batanga IT bongera porogaramu z'ubucuruzi?

Mugihe

Nigute nahitamo uburyo bwa software yubucuruzi bwo gutanga mbere?

Tangira hamwe nububabare rusange nka CRM na fagitire, bivuga kugurisha no gukurikirana imari hafi ya buri bucuruzi. Koresha ubugenzuzi bwabakiriya kugirango umenye imikorere idahwitse yimikorere.

Ntabwo gushyigikira software bitera umutwaro munini kumurwi wanjye tekinike?

Irashobora, niyo mpamvu ibiciro bigomba kwerekana ikiguzi cyinkunga. Guhitamo umukoresha-nshuti, urubuga rwa modular no gukora ubumenyi bushingiye kumyigishirize bifasha infashanyo nini neza nta bakozi baremereye.

Nshobora kwera-ibirango bya software yubucuruzi ntanga?

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Ni irihe kosa rikomeye abatanga IT bakora mugihe wongeyeho software?

Ikosa rikomeye ni ugusuzugura inzira. Gutangira neza bisaba kwimuka kwamakuru kwimuka, kuboneza, no guhugura - ibintu bigomba kugurwa mugutanga serivisi kuva mugitangira.

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