3 tɔk-kila fɔ avɔyd na wokples

Wetin Mek Yu Wokples Kɔnvɔshɔn De Fɔl Flat — Ɛn Wetin fɔ Du Bɔt Am

Wi de liv in wan era of instant evritin. Slak ping dɛn de aks fɔ ansa dɛn wantɛm wantɛm. Imel dɛn kin skim insay sɛkɔn. Dɛn kin swɛt di mitin dɛn na winda dɛn we kin tek 15 minit. Insay wi res fɔ muv fast, wi dɔn kwayɛt wan sakrifays sɔntin we impɔtant: di kwaliti fɔ wi tɔk dɛn. Akɔdin to wan 2024 stɔdi we Grammarly ɛn The Harris Poll bin du, di bad we aw pipul dɛn kin tɔk to dɛnsɛf na di wokples kin kɔst U.S. biznɛs dɛn lɛk $1.2 trilyɔn ɛvri ia — lɛk $12,506 fɔ ɛni wokman. Yet bɔrku pɔrsin wae sabi du dis nɔr no se dɛn de kɔntribyut to de prɔblɛm. Di tru na dat, i nɔ kin rili apin bɔt wetin yu de tɔk. Na bɔt di subtil abit dɛm we kin stɔp fɔ tɔk bifo dɛn ivin bigin. Dis na di tɔk-kila dɛm we de ayd na klia say — ɛn wans yu lan fɔ si dɛn, yu rilayshɔnship na wok go chenj.

Kɔnvɔshɔn-Kila #1: Di Riflɛsɛf Sɔlwɛshɔn

Sɔmbɔdi waka insay yu ɔfis, virtual ɔ ɔda we, ɛn sheb wan chalenj we dɛn de gɛt. Bifo dem ivin finish di sekon sentens, yu jomp in wit fix. "Yu don trai to swich vendors?" ɔ "Jɔs ɛskalayt am to manejmɛnt." I kin fil se i de ɛp. I kin fil se i ebul fɔ wok fayn. Bɔt na wan pan di fastest we fɔ kil pɔsin we dɔn day.

We yu rɔsh fɔ sɔlv, yu kin sɛn mɛsej we yu nɔ tɔk: A nɔ nid fɔ yɛri di ɔda wan dɛn. Di ɔda pɔsin kin fil se dɛn nɔ yɛri am, ivin dismis am. Risach frɔm Havad Biznɛs Skul sho se di wokman dɛn we fil se dɛn de lisin to dɛn, kin fil 4.6 tɛm mɔ se dɛn gɛt pawa fɔ du dɛn bɛst wok. Jomp to solutions strips dat away. I de tɔn tɔk to transakshɔn — ɛn transakshɔn nɔ de bil trɔst.

Di fix nɔ kɔmplikt, bɔt i nid fɔ gɛt disiplin. Bifo yu gi wan advays, aks at le tu kwɛstyɔn dɛn we go fala yu. "Wetin yu dɔn ɔlrɛdi tink bɔt?" ɔ "Aw gud autkam kin tan lɛk fɔ yu?" Dɛn kwɛstyɔn ya kin du tu tin: dɛn kin gi yu di ful pikchɔ bifo yu ansa, ɛn dɛn kin sho di ɔda pɔsin se di we aw dɛn de si tin impɔtant. Bɔku tɛm yu go si se di pɔsin nɔ bin want sɔlv atɔl — i bin want fɔ tink lawd wan wit pɔsin we bin rili de pe atɛnshɔn.

Kɔnvɛshɔn-Kila #2: Di Kɔmpitishɔn Pivot

Wan kɔleja sheb se dɛn jɔs land wan difrɛn klaynt afta mɔnt dɛn we dɛn dɔn fala am. Insted fo sidon wit dat moment, yu riply: "Nais — a akchuali klos wan dil tu taims dat saiz las kwata." Dis na di kɔmpitishɔn pivot, ɛn na epidemik na ay-pɔfɔmɛnshɔn kɔlchɔ. Evri stori get wan-up. Ɛvri strɛch kin gɛt kɔmpia to wan big wan. Evri win get eklips.

Saikɔlɔjis dɛn kɔl dis "kɔnvɛshɔnal narcissism," wan wɔd we soshiɔlɔjis Chals Dɛba bin mek. Na di abit fɔ stiar tɔk bak to yusɛf, bɔku tɛm yu nɔ no se yu de du am. Wan stɔdi we dɛn pul na di Journal of Personality and Social Psychology dɔn sho se pipul dɛn kin spɛn lɛk 60% pan di tɔk dɛn we dɛn kin tɔk bɔt dɛnsɛf — ɛn da nɔmba de kin go ɔp to 80% na soshal midia. Di wokples nɔ de pan dis. We ɛvri ɛkshɛnj kin bi kɔmpitishɔn we nɔ klia, di kɔleja dɛn kin stɔp fɔ sheb. Dɛn kin stɔp fɔ briŋ aydia dɛn na tebul. Dɛn kin stɔp fɔ ɔnɛs bɔt wetin de apin.

Di antidote na wetin Derber kכl "sכpכt rεspכns" vεrs "shift rεspכns." Insted fo pivot to yu own experience, stay wit dem own. Tray: "Dat soun laik se i tek rial persistens — wetin fainali get dem ova di lain?" Dis kayn ansa kin mek di tɔk dip instead fɔ ridayrɛkt am. Di tim dɛm we de praktis dis kin ripɔt strɔng kɔlabɔreshɔn ɛn smɔl misɔndastandin, bikɔs pipul dɛn kin rili fil sef fɔ tɔk to dɛnsɛf opin wan.

Kɔnvɔshɔn-Kila #3: Di Multitasking Mirage

Yu de pan vidio kol. Yu kamera de on. Yu de nod na di rayt tɛm dɛn. Bɔt yu yay de skan yu inbɔks, yu finga dɛn de tap fɔ ansa ɔda pɔsin, ɛn yu nɔ absɔb wan wɔd insay di las tri minit. Yu tink se yu de get away wit am. Yu nɔ de.

Wan stכdi frכm Stanfכd Yunivasiti sho se hεvi mכltitask dεm kin rili wכs fכ filta rilevεnt infכmeshכn, chenj bitwin wok dεm, εn mεnten wok mεmכri. In ɔda wɔd, yu nɔ de du tu tin wan tɛm — yu nɔ de du tu tin fayn. Ɛn di pɔsin we de na di ɔda ɛnd pan di tɔk kin fil am. Di maykro-dilɛys na yu rispɔns, di smɔl ɔf-target riply dɛm, di lɔk fɔ fala-ɔp pan di ditel dɛm we dɛn sheb — ɔl dis de rɛjista, ivin if dɛn nɔ ɛva tɔk am lawd wan.

Di kɔst na kumulativ. We pipul dɛn no se dɛn nɔ gɛt yu ful atɛnshɔn, dɛn kin bigin fɔ gi yu smɔl pan dɛn yon. Mitin dɛn kin bi pɔfɔmɛnshɔn. Wan-wan-wan kin bi chɛkbɔks ɛgzampul dɛn. As tɛm de go, yu nɔ kin ebul fɔ tɔk to di tɔk dɛn we pɔsin kin tɔk klia wan, usay rial prɔblɛm dɛn kin kɔmɔt na do ɛn rial aidia dɛn kin bɔn. Di intavɛnshɔn we simpul pas ɔl? Klos ɛni ɔda tab ɛn winda bifo yu bigin tɔk. If wan diskishɔn nɔ fit fɔ yu ful atɛnshɔn, i go mɔs bi se i nɔ fayn fɔ gɛt am atɔl — rischedul am fɔ we yu kin rili sho.

Di Hiden Patna Bihayn Ɔl Tri

If yu luk gud wan, dɛn tri pipul ya we de kil pɔsin we de tɔk to dɛnsɛf gɛt wan kɔmɔn rut: nɔ gɛt peshɛnt. Di riflɛsɛf sɔlvishɔn nɔ de peshɛnt wit di prɔblɛm. Di kɔmpitishɔn pivot nɔ gɛt peshɛnt wit ɔda pɔsin in mɔnt. Multitasking na fɔ nɔ peshɛnt wit di tɔk sɛf. In evri kes, di andalayn mɛsej na di sem — dis nɔ de muv fast fɔ mi.

Di fastest we fɔ slo yu biznɛs na fɔ mek yu tɔk kwik kwik wan. We pipul dɛn stɔp fɔ fil se dɛn dɔn yɛri dɛn, dɛn kin stɔp fɔ kɔntribyut — ɛn di kɔst fɔ lɔs aydia, kɔnsyusɔn we dɛn nɔ tɔk, ɛn fɔ pwɛl trɔst fa fawe pas di minit dɛn we yu tink se yu de sev.

Dis na tru mɔ fɔ tim dɛn we de gro. We wan kɔmni skel frɔm fayv pipul to fifti, kɔmyunikeshɔn nɔ kin jɔs at — i kin chenj shep ɔltogɛda. Di kɔzhɔl, intuitiv ɔndastandin we kin kɔmɔt frɔm wok sayd to sayd, dɛn kin tek in ples wit strɔkchɔ prɔses, wokflɔ we dɛn dɔn dɔkyumɛnt, ɛn dijital tul dɛn. Ɛn if dɛn tul dɛn de nɔ mek fɔ kip kɔmyunikeshɔn mɔtalman, di wan dɛn we de kil tɔk kin bɔku.

Bil wan Kɔmyunikeshɔn Kɔlchɔ we Rili Wok

Fɔ fiks di abit fɔ tɔk to pipul dɛn kin bigin wit wan wan pipul dɛn, bɔt fɔ sɔpɔt di chenj nid fɔ gɛt sistɛm dɛn. Tim dɛm we de tɔk fayn nɔ jɔs gɛt bɛtɛ pipul skil dɛm — dɛn gɛt bɛtɛ infrastukchɔ. We fidbak lɔp, task handoff, ɛn klaynt intarakshɔn ɔganayz klia wan, prɛshɔn nɔ de pan ɛvri singl tɔk fɔ kɛr di ful wet fɔ kɔdineshɔn.

Dis na di say we pletfɔm dɛn lɛk Mewayz de ple prɛktikal rol. Wit ova 207 intagreted modules we span CRM, projek manejment, HR, invoicing, en tim kolaboreshɔn, Mewayz de ridyus di opareshɔnal nɔys we de fos tɔk-tɔk insay transakshɔn mɔd. We yu tim nɔ de skram fɔ trak di klaynt ditil dɛn akɔdin to 4 difrɛn ap dɛn, yu mitin dɛn kin pe atɛnshɔn pan strateji instead fɔ ɔpdet di stetɔs. We task ɔnaship klia na wan shered wokples, wan-wan-wan kin pe atɛnshɔn pan growth instead ɔf akauntabiliti gap.

Di gol nɔto fɔ riples mɔtalman tɔk wit sɔftwɛl — na fɔ pul di frikshɔn we de tɔn ɛvri tɔk to faya fɛt. Di bɛst kɔmyunikeshɔn kɔlchɔ dɛn bil pan klia, ɛn klia de kɔmɔt frɔm sistɛm dɛn we de kip ɔlman alaynɛd we nɔ nid fɔ gɛt kɔdineshɔn wit wɔd ɔltɛm.

Praktikal Step fɔ Ɛliminet Kɔnvɔshɔn-Kila Dis Wik

Fɔ chenj aw yu de tɔk to pipul dɛn nɔ nid fɔ du sɔntin ɔlsay na di kɔmni ɔ fɔ mek lidaship ritrit. I kin bigin wit smɔl smɔl shift dɛn we dɛn kin mek bay wilful we kin kɔmpawnd as tɛm de go. Na wan kɔnkrit list we yu kin put insay prɔsis wantɛm wantɛm:

we dɛn kɔl
• Adopt di tu-kwɛshɔn rul. Bifo yu gi ɛni sɔlv ɔ opinion, aks at le tu tru tru kwɛstyɔn bɔt di ɔda pɔsin in sityueshɔn. Dis de fos yu fɔ lisin bifo yu riak.
• Praktis di 10 sɛkɔn stɔp. Afta sɔmbɔdi dɔn fɔ tɔk, wet fɔ ful 10 sɛkɔn bifo yu ansa. Di saylɛns kin fil nɔr kɔmfyut fɔs, bɔt i kin mek ples fɔ dip tink — ɛn bɔku tɛm i kin mek di ɔda pɔsin sheb mɔ.
• Odit yu shift rispɔns. Fɔ wan ful de, notis ɛvri tɛm we yu ridayrɛkt wan tɔk bak to yusɛf. Nɔ jɔj am — jɔs kɔnt. Aw fɔ no nɔmɔ de chenj di we aw pɔsin de biev.
• Singl-task yu tɔk-tɔk. Bifo ɛvri mitin ɔ kɔl, lɔk yu imel, saylɛns notis, ɛn put yu fon fes-dɔwn. Trit di tɔk as yu wan wok fɔ in tɛm.
• Ɛnd wit riflɛkshɔn, nɔto akshɔn aytem. Insted fɔ rap ɛvri tɔk wit "so di nɛks step na..." tray fɔ dɔn wit "wetin tinap aut to yu frɔm dis tɔk?" I de shift di dinamik frɔm transakshɔn to mininful.

Dis nɔto sɔft skil — na stratejik skil. McKinsey risach dɔn sho se kɔnɛkt, kɔmyunikeshɔn tim dɛn kin 20-25% mɔ prodaktiv pas dɛn kɔmpin dɛn. Di ROI fɔ bɛtɛ tɔk nɔto abstrakt. I de sho pan fast disizhɔn-mɛkin, lɔw tɔnɔva, ɛn strɔng klaynt rilayshɔnship.

Di Kɔnvɔshɔn dɛn we De Bil Yu Biznɛs

Ɛvri biznɛs na, na in kɔr, wan wɛb fɔ tɔk-tɔk. Di pitch we de win di klaynt. Di chɛk-in we de sev wan wokman we de strɛs. Di brenstorm we de prodyuz di nɛks prodak ficha. We dɛn tɔk dɛn ya wok, ɔl ɔda tin dɛn kin fala. We dɛn nɔ du dat, nɔ amɔnt strateji ɔ tul nɔ go ebul fɔ kɔmpɛns.

Di tri kכnvεshכn-kila dεm — rεflεsiv sכlv, kכmpεtishכn pivotin, εn krכnik mכltitasking — na so kכmכn prεsis biכs dεn fil prodaktiv. Dɛn kin fil lɛk se dɛn de wok fayn. Bɔt efyushɔn we yu nɔ gɛt kɔnɛkshɔn na jɔs nɔys. Ɛn insay wan wɔl usay 138,000 biznɛs pipul dɛn de bil dɛn ɔpreshɔn pan pletfɔm dɛn lɛk Mewayz fɔ mek di mɛkanikal pat dɛn pan wok izi, di mɔtalman pat dɛn kin bi yu tru kɔmpitishɔn advantej.

So di nɛks tɛm we pɔsin bigin fɔ tɔk to yu na wokples, nɔ gri fɔ mek yu fiks, fɔ kɔmpit, ɔ fɔ sheb yu atɛnshɔn. Jɔs lisin. Yu kin sɔprayz wit wetin yu yɛri — ɛn wetin i de mek pɔsibul.

Kwɛshɔn dɛn we dɛn kin aks bɔku tɛm

Wetin na di kɔst fɔ di wokples we nɔ fayn fɔ kɔmyunikeshɔn?

Akɔdin to wan 2024 stɔdi we Grammarly ɛn The Harris Poll bin du, di kɔmyunikeshɔn we nɔ de wok fayn kin kɔst U.S. biznɛs dɛn lɛk $1.2 trilyɔn ɛvri ia. Dis avrej aut to wan staggering $12,506 fɔ wan wokman fɔ wan ia. Dɛn kɔst ya kɔmɔt frɔm di prodaktiviti we dɔn lɔs, di prɔjek we de delay, ɛn di wokman dɛn we de tɔn we kɔmɔt frɔm di misɔndastandin ɛn di chenj we dɛn nɔ klia. Fɔ impɔtant yu kɔmyunikeshɔn skil nɔto jɔs sɔft skil—na impɔtant biznɛs invɛstmɛnt.

Wetin na kɔmɔn "kɔnvɛshɔn-kila" dɛm we a fɔ avɔyd?

Di blɔk post de sho tri men pipul dɛn we du di bad tin: fɔ yuz langwej we nɔ klia pasmak, fɔ nɔ lisin tranga wan, ɛn fɔ du bɔku tin dɛn we dɛn de tɔk. Dɛn abit ya kin stɔp fɔ tɔk ɛn nɔ kin mek pɔsin gɛt mininful kɔnekshɔn. Fɔ ɛgzampul, we yu de chɛk yu fon we yu kɔmpin wokman de tɔk, dat de sho se yu nɔ rɛspɛkt yu. Fɔ no bɔt dɛn trap ya na di fɔs tin we yu fɔ du fɔ mek yu ebul fɔ tɔk to dɛnsɛf fayn fayn wan. Plɛtfɔm dɛn lɛk Mewayz de gi mɔdyul dɛn we spɛshal fɔ tɔch dɛn skil ya.

Aw a go ebul fɔ impɔtant mi aktif lisin skil dɛm?

Aktiv lisin min fɔ pe atɛnshɔn gud gud wan pan di pɔsin we de tɔk, ɔndastand dɛn mɛsej, ɛn ansa gud gud wan. Praktis tɛknik dɛm lɛk fɔ kip yu yay kɔntakt, fɔ parafraz wetin yu yɛri fɔ kɔnfɔm ɔndastandin ("So, if a de yɛri yu kɔrɛkt wan..."), ɛn aks kwɛstyɔn dɛn we opin. Fɔ praktis ɔltɛm na di men tin. Wit 207 modul dɛm we de kɔba prɔfɛshɔnal divɛlɔpmɛnt, Mewayz de gi strɔkchɔ gayd fɔ ɛp yu fɔ masta dis ɛn ɔda impɔtant kɔmyunikeshɔn tɛknik dɛm fɔ jɔs $19/mɔnt.

Dis kɔmyunikeshɔn prɔblɛm rili bɔku so?

Yes, di data sho se na wan prɔblɛm we de ɔlsay. Di stɔdi sho se pan ɔl we di kɔmyunikeshɔn we nɔ fayn kin gɛt bɔku bɔku kɔlektif kɔst, bɔku pan di prɔfɛshɔnal dɛn nɔ kin no se dɛn na pat pan di prɔblɛm. Dis nɔr kin no bɔt dɛnsɛf kin min se bɔrku pipul dɛm wae gɛt gud maynd kin yuse di kayn we aw dɛn kin tɔk to dɛnsɛf ɛvride. Di gud nyus na dat dɛn kin lan ɛn impruv dɛn skil ya wit fɔs tray ɛn di rayt tin dɛn.